Tele-Calling Executive

Key Responsibilities:

Make outbound calls to prospective customers and handle inbound inquiries. Explain company products/services clearly and professionally. Understand customer requirements and qualify leads. Generate interested leads and schedule meetings/site visits for the sales team. Maintain accurate records of calls, leads, and follow-ups in CRM/Excel. Conduct timely follow-ups with potential customers. Track call outcomes and submit daily/weekly performance reports. Coordinate with sales and internal teams to ensure smooth customer handling. Build and maintain positive customer relationships. Skills & Attributes:

Minimum Qualification: Graduate (Mandatory). Good communication and interpersonal skills. Strong convincing and negotiation skills. Lead generation and lead qualification ability. Understanding of sales funnel and customer lifecycle. Ability to handle objections and nurture prospects. Strong follow-up and relationship-building skills. Basic computer knowledge (MS Excel, CRM tools preferred). Target-oriented mindset. Prior experience in tele calling, customer service, or lead handling preferred.