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About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build

About the Team OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time. As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor. About the Role We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable. This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations. You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechan

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms. The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate. About the Role We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation. You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure. Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements. Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy valida

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, qua

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a Technical Program Manager to own actuator development and integration from system goals through production readiness. The actuator program spans mechanical, electrical, firmware, harnessing, controls, test, reliability, manufacturing, and supply chain, and needs a TPM who can turn cross-functional decisions into clear scope, executable milestones, and timely decisions. In this role, you will help the team converge on the right technical plan, surface risks early, and deliver reliable actuator systems on schedule. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive actuator programs end-to-end, aligning scope, milestones, interfaces, dependencies, and exit criteria across engineering teams. Drive scope lock and technical convergence for sprints, MVPs, and stretch goals while connecting component decisions to system performance. Coordinate actuator development across motors, gears, sensing, electronics, and firmware, and align the electrical and mechanical interfaces that connect actuators to the broader robot. Lead validation planning from early prototypes through engineering validation, reliability testing, and production readiness. Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables. Establish effective mechanisms for technical reviews, change control, design releases, decision tracking, and manufacturing readiness.

About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. In partnership with leading cloud providers, hardware manufacturers, utilities, construction partners, and internal engineering organizations, we are delivering hyperscale AI campuses that power the next generation of frontier AI models. Infrastructure Delivery Operations sits at the center of this effort. Our team develops the operating model that connects infrastructure strategy, supply planning, manufacturing operations, and delivery into a single, integrated system that enables OpenAI to deploy AI infrastructure predictably at scale. We partner across Hardware Engineering, Network Engineering, Capacity Delivery, Hardware Operations, Security, Finance, Strategic Sourcing, and external infrastructure partners to create a single, integrated view of program health. Through governance, operational analytics, executive reporting, and scalable operating mechanisms, we enable leaders to proactively manage risk, optimize capacity, and deliver infrastructure predictably at Industrial Compute speed. About the Role We are seeking a Technical Program Manager, Infrastructure Delivery Operations to drive integrated strategy and delivery across OpenAI's rapidly expanding AI infrastructure portfolio. This role sits at the intersection of infrastructure strategy, New Product Introduction (NPI), supply planning, manufacturing operations, and infrastructure delivery. You will lead highly cross-functional programs spanning engineering, supply planning, manufacturing, logistics, construction, commissioning, and operations, ensuring technical and operational dependencies remain synchronized from planning through production readiness. Beyond driving program execution, you will leverage operational insights to improve capacity planning, infrastructure strategy, and deployment readiness. You will also help operationalize new technologies and suppliers by partnering w

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE At Baseten, we’re looking for a Technical Program Manager to drive our most complex, cross-cutting infrastructure programs. This role will operate across all domains of AI infrastructure, from the GPUs up to the multi-cluster orchestration layer. This is an execution-first role. The work is less about owning a single system and more about imposing order on ambiguity: standing up the right structures, driving decisions to closure, and making sure nothing falls through the cracks across dozens of stakeholders. If you take satisfaction in turning a chaotic, half-defined initiative into a predictable, well-governed program, this role is for you. RESPONSIBILITIES Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. This will involve scoping the work, sequencing dependencies, managing risk, and driving them to completion without surprises. Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths. Make the process light enough that teams adopt it and rigorous enough that it actually works. Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed. Spot gaps in accountability before they become problems. Own fo

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's platform helps teams bring ideas to life — and Data Science is central to how we measure, improve, and scale it. We're on a mission to make data self-serve for every Figmate: moving from a world where every data question requires filing a request to a DS or DE, to one where anyone can ask a question in plain language and get a trustworthy answer in minutes. We're hiring Figma's first dedicated Technical Program Manager for Data Science to own that mission — driving our multi-phase Self-Serve Analytics program from semantic layer expansion through the Figma Data Assistant, while building the operational foundation for a growing DS org. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own end-to-end program delivery for Figma's Self-Serve Analytics initiative that includes semantic layer expansion, Slack bot launch, automated eval framework, and the Figma Data Assistant Coordinate delivery across Data Engineering, DS ICs, Security, IT, and business stakeholders (Sales, Product, Finance, Research) to expand self-serve data coverage and drive adoption Lead the governance and security work stream: work with Security and IT on LLM data access policies, PII guardrails, access controls, and LLM provider approvals Drive adoption and change management — build champion networks, run training programs, and meet Figmates where they work (Slack, Notion) to shift from request-based to self-serve data culture Build and maintain

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native perfo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly. What you’ll do: Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows). Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans. Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling. Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs. Build and run an

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role As an AI Accelerator Systems Software Technical Program manager at OpenAI, you will help bring our chips/system hardware roadmap to life, navigating an array of technical and partnership challenges. We’re looking for people excited to push the frontiers of computing by navigating technical explorations and are passionate about building. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage the end-to-end software development from design to implementation for our AI acceleration systems, working across technical, cross-functional and external stakeholders Lead planning and scheduling of AI system software designs with our strategic partners and vendors Coordinate and lead internal resources and communication for efficient interaction with partners and vendors. You might thrive in this role if you: Have experience as a software technical program manager for data center system products (server, GPU, TPU, networking, storage and so on) taking products from concept to volume in a data center environment ensuring the systems scale with high quality Know end-to-end software development program management techniques from concept, design, production, deployment into the data center Want to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges Enjoy working with and enabling world-clas

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

About the Team The compute infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation models. We operate a large, modern GPU fleet and provide a unified platform for other OpenAI teams to seamlessly run production Applied AI and Research training workloads. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role You will be part of an engineer-first TPM team as a Technical Program Manager for Compute Infrastructure who owns the end-to-end delivery of large-scale GPU clusters, partnering with engineers to bring clusters online across external providers and partners. You’ll run a broad, parallel portfolio spanning hardware, networking, power, and cooling—driving execution, risk management, and crisp alignment from working teams through leadership to deliver production-ready capacity at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end delivery of both New Compute SKUs and large-scale GPU clusters across an external partner ecosystem while supporting capacity planning for training and inference. Ability to contextually drive multi-threaded bring-up programs spanning hardware, networking, power, and cooling—owning plans, dependencies, and critical paths. Interface with chip providers to derisk long-term onboarding to new hardware platforms by working across kernels, comms, hardware, and scheduling engineering teams. Build and operationalize program mechanisms (roadmaps, milestones, risk registers, runbooks) that make delivery predictable at massive scale. Partner with engineering to improve cluster turn-up reliability, repeatability, and automation