Support Delivery Lead in Ontario

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: The Services Architect is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform for our customers. You will focus on Okta’s Workforce Identity Cloud offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. Job Duties and Responsibilities: Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. Work with customers to document the common technical and functional requirements for specific solutions. Support creation of project plans to develop and implement the proposed solution. Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. Assist in periodic customer health-checks and proje

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-

Toronto, ON Want to work at a multinational investment bank? Join mthree as a Production Support Analyst and fast-track your career by working with one of our leading global banking clients in Toronto. You’ll support critical Capital Markets trading systems in a fast-paced commodities and futures environment, working closely with front office users to ensure stability, performance, and continuous improvement of production platforms. What you’ll do: This role focuses on supporting large-scale production systems within Capital Markets, ensuring end-to-end stability of trading applications while driving operational excellence. Provide specialized application support for Capital Markets trading platforms (approx. 60%) Perform end-of-day monitoring, incident management, root cause analysis, and problem resolution Support commodities and futures trading activities including trade flow/STP, P&L valuation, and breaks Work directly with Front Office business users in a high-pressure trading environment Monitor and support market data feeds and core trading applications Analyze existing systems and liaise with Business and Development teams to drive system improvements Manage user access and entitlements (approx. 20%) Coordinate with internal teams and external vendors (approx. 20%) Participate in weekend work as required for projects, releases, and disaster recovery testing Provide 24x7 on-call support based on assigned shift for end-of-day monitoring Deliver to tight timelines in a fast-paced trading environment What we’re looking for: (must have) Experience working in the financial services industry, ideally within Capital Markets / Futures Strong knowledge of Commodities and Futures products Proven experience supporting large-scale production systems Hands-on experience with end-of-day processing, monitoring, incident management, and root cause analysis Understanding of trade lifecycle concepts (trade flow/STP, P&L valuation, breaks) Experience with tools such as

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Support our team culture by working in the office 4 days a week (Monday - Thursday). This means you’ll have to live within commuting distance of the office you’ll be working in. Snowflake is seeking motivated people with a passion for technology and the drive to build an incredible career in SaaS sales. The Sales Development team plays a critical role in the growth of our organization. Our team works in collaboration with sales and marketing nurturing leads and setting qualified discovery calls that ultimately lead to new business and new revenue. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts through rigorous outbound calling efforts and by creating/executing strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, take the initiative to get stuff done, try new things and amplify your successes by sharing your findings with your team ON DAY ONE WE WILL EXPECT YOU TO HAVE: A passion for technology and software sales

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team is powering systems and services for all our user facing apps including Snowsight , Snowflake Intelligence , and new mobile apps . Our mission is to craft innovative backend services, features, tools, infrastructure, and AI tooling that bring such products to life with delightful user experiences. As part of our team, you'll dive into a mix of building & managing platform infrastructure, and building AI self-serve tools to support the platform and its developer’s needs. We're passionate about building a platform that is highly reliable, available, maintainable, and scalable. We are a high growth AI data cloud company and we are looking for exceptional talent like you to help build and grow our infrastructure to scale us to the next level. AS TECHNICAL LEAD & MANAGER FOR APPS & EXPERIENCES STORAGE TEAM, YOU WILL: Own the storage team’s technical strategy and execution , driving projects from initial idea formulation and detailed system design to high-quality implementation and successful deployment. Provide deep technical oversight by actively participating in design reviews, architecture discussions, and drilling into complex system implementations to ensure reliability and scalability. Serve as a key techn

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Core Platform team provides the foundational infrastructure that powers all engineering at Vanta. We're expanding upmarket to support enterprise customers, which requires strategic investment in platform systems that ensure security, reliability, and developer productivity at scale. As we expand upmarket to support enterprise and regulated customers, we’re investing heavily in platform capabilities that scale securely while reducing cognitive load for product teams. As the Engineering Manager, Core Platform at Vanta, you'll own the foundational infrastructure that every engineer builds on, ensuring it scales with company growth while remaining fast, simple, and reliable. This team’s ownership spans shared services infrastructure, observability and monitoring, datastore management, and async work systems. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow high-performing platform engineering teams that deliver reliable, scalable infrastructure and operational excellence for Vanta’s products and customers Set technical direction and drive multi-quarter platform initiatives spanning infrastructure reliability, security, scalability, and developer experience across shared systems and services Partner closely with product engineerin

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role The App Runtime team is building a platform that lets every Snowflake user go from an idea to a live, deployed web application (Node.js first) in minutes. We own the end-to-end experience of building and running apps, from Cortex AI-assisted development to deployment in a secure, scalable infrastructure. Apps built on the platform inherit Snowflake's security, governance, lineage, and access controls by default. See Deploy Faster with Snowflake Apps . As a Staff/Principal Engineer, you will shape the product and its architecture. It’s a high leverage role - you will lead a team to scale and harden an early-stage, public-preview product. Your decisions will have a long-lasting impact on the future of Snowflake as an app platform. This role requires a unique combination of deep hands-on expertise in scalability, performance and security, great product instincts, customer obsession and the organizational influence to drive cross-team programs. Responsibilities Own the roadmap and technical decisions to evolve the public-preview platform into a production-grade one, adding features like horizontal scaling, cost efficiency via suspend/resume, support for stacks beyond Node.js, and stronger access and data-governance controls Stay deeply hands-on by authoring specs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional Services and Delivery Success organization. This role sits at the intersection of delivery excellence, partner enablement, and business intelligence. Unlike product-focused enablement roles, this position is laser-focused on delivery methodology, operational execution standards, and project-level governance. Your mission is to drive better customer and partner outcomes by analyzing real-world professional services delivery, translating common implementation patterns into repeatable requirements, and creating standard delivery methodologies. You will bridge the gap between internal and external execution by packaging these delivery frameworks into external playbooks, checklists, and blueprints that our internal teams and service delivery partners can leverage to execute consistently. Additionally, you will support our strate

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team : Have you ever considered what powers the intelligent features behind seamless product experiences? The GenAI team is at the forefront of enabling AI-powered security and intelligent innovation across our organization. From crafting AI powered security services, to intuitive generative AI-powered chat experiences that provide instant product support, and developing the best developer experience around authentication for generative AI and AI agents, our team is instrumental in bringing the transformative power of AI to life. We collaborate closely with the Machine Learning team and various product teams to ensure the seamless and secure delivery of AI-enhanced features that provide real value to our users. The Opportunity : As a Staff Machine Learning Engineer on the Generative AI team, you will help shape, architect, and accelerate our Generative AI strategy by contributing across the stack of model development, infrastructure, and platform services. You’ll drive design and implementation of production-ready AI/ML systems at scale: ranging from LLM-powered features to reusable components that other teams across Okta can build on. You will have the opportunity to: Architect, design, and deploy robust Machine Learning & GenAI systems, ensuring seamless integration with diverse platform services and establishing scalable LLMOps pipelines in production. Drive technical decision making while striving to hit the right balance between factors s

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Governance and Compliance platform is the operating layer enterprises trust to run their security programs. We are hiring an engineer who will own the architectural foundation that makes it work for their most complex organizational structures. Program Structure and Trust is a newly chartered group at Vanta with a focused mission: build the enterprise org model that lets customers bring their compliance and security structure — product lines, business units, isolated data environments, cross-cutting audits, scoped approvals, and data residency requirements — natively into the platform. The problems this team solves determine whether Vanta can serve the enterprise customers it's increasingly winning. This is the defining technical role of the group. The Principal Engineer owns the design, phased delivery, and long-term technical direction of Vanta's enterprise org model — a multi-quarter initiative that cuts across the platform and establishes the foundation for how enterprise customers structure, segment, and operate inside Vanta. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Principal Engineer at Vanta: Own the design and multi-quarter delivery of Vanta's enterprise org model, including hierarchical product lines and business units, isolated data access and ownership, cross-cutting audit workflows, scoped approvals, and EU and GovCloud data residency support Define and evolve the core abstractions that let the platform absorb structurally diverse, often conflicting enterprise requirements — solving for the general case rather than one-off customer accommodations R

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Account Executive, Commercial Acquisition Build the future of data. Join the Snowflake team. Snowflake’s Commercial sales organization continues to grow and we are actively seeking a Commercial Account Executive to join the team. Our Account Executives are customer-obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU: Enthusiastic, self-motivated, and positive attitude with a passion for building customer relationships and closing new business opportunities. The Account Executive must have the confidence and ability to negotiate and close agreements with Clients and support new customers through our on-boarding process. You are driven to exceed performance objectives. You are excited about being positioned right in the middle of the exploding cloud based economy and to develop and maintain a highly desired knowledge of Snowflake’s solutions. You have an understanding of the Cloud application/computing space along with familiarity with data warehouse or analytic technologies. You are familiar with a solution-based approach