Ai And Technical Learning Manager in Ireland

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Manager, Customer First Operations, EMEA will play a pivotal role in shaping and scaling our rapidly growing EMEA Customer First organisation. Sitting within our EMEA GTM Operations team, working closely with the Global CX Operations team, this role acts as the primary operational partner for the EMEA VP of Customer First and other senior CX leadership. You will be responsible for establishing and implementing operations rigour and standards for the CX team, spanning Customer Success and Technical Account Management (TAM), while working closely with adjacent teams including Renewals, Support, and Professional Services. In this role, you will design, refine, and continuously optimise our Management Systems, bridging the gap between corporate strategy and regional execution to maximise Net Revenue Retention (NRR). We are looking for an experienced, highly collaborative candidate with a growth mindset, exceptional analytical skills, and an appetite for constant improvement. You will be tasked with integrating the customer journey from sales through to customer success, ensuring that global and local standards are consistently adhered to and operate in support of our aggressive growth targets. Job Duties and Responsibilities: Be a trusted operational guardrail: Partner deeply with Global Operations to define and maintain strict consistency across processes, preventing regional drift or siloed operations while ensuring global standards support E

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About ClickUp ClickUp is the everything app for work, built to help teams plan, collaborate, and execute in one place. Our customers rely on ClickUp to simplify complexity, move faster, and build better operating systems for work across teams. The Role We’re hiring a Senior Technical Account Manager, Strategic Services to partner with strategic customers as they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management. You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform. What You’ll Do Lead strategic implementations and customer transformations Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization. Diagnose current-state workflows, identify friction points, and design scalable future-state solutions in ClickUp. Guide customers through governance, architecture, process design, and rollout planning across multiple teams or business units. Help customers recover momentum when implementations stall, priorities shift, or stakeholder alignment breaks down. Drive adoption, value realization, and account health Partner closely with customer stakeholders to define success measures, adoption milestones, and practical next steps. Translat

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin's AI platform and AI agent. As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact. This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platf

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a self-motivated Associate EMEA Enablement Manager to join Okta's Post Sales Enablement team, based in Dublin, Ireland. In this role, you will become the dedicated enablement advocate for our Customer Success Manager (CSM) organization across EMEA. This is a new role that will allow the right candidate to build Okta's first CSM-focused enablement motion in EMEA. The ideal candidate has a proven track record of designing and delivering enablement programs across diverse, multi-cultural audiences, and will ensure that the needs of EMEA learners meaningfully shape global enablement program design. The Associate Enablement Manager will collaborate across cross-functional teams including other enablement managers, product teams, learning and development team and content development, and will participate in day-to-day CSM Enablement activities including program prioritization and fielding requests from the EMEA CSM organization. This role will have strong global support from content creators, curriculum developers, and learning infrastructure teams. Responsibilities Successfully identify and communicate the EMEA CSM organization's technical and role readiness needs Understand the day-to-day of the CSM role to suggest and execute new and innovative ideas and programs for your primary stakeholder: EMEA CSM leadership Communicate effectively and often to ensure all stakeholders are aligned and view the enablement program as a fo

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a great time to join the WEMEA Solution Engineering team in a role that will see exponential growth in the coming years. This team values collaboration, flexibility and has a strong emphasis on continued learning and development. We’re looking for a Senior Manager to lead our Solution Engineering team in IMETA located in Dublin. As a Senior Manager, Solution Engineering you would… Manage a team of multiple talented Solution Engineers across multiple regions. 40% travel expected Primary Location in Dublin Provide coaching and development to your team ensuring professional growth and career development. Build effective relationships with cross functional leaders such as Sales, Marketing, Customer Success and more. Partner with HR, Finance and Operations to look at skills gaps, workforce planning and budget alignment. Partner with Recruitment to build best in class hiring plans and go to market strategies. Interview, assess, conduct case studies and navigate offers to secure the best talent for Okta. Collaborate with your Manager peers around best practice, market trends, employee internal moves and the overall functions strategy to support the team as they scale. Still remain hands on and be able to support your team with technical questions. Act as an ambassador for your team with the Product functions to deliver feedback from the field. We are looking for experience… 3 years or more experience managing high

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates who are able to work in close partnership with the sales team to progress opportunities toward successful conclusion. We believe in Okta’s Solutions Engineers empathise with existing and prospective customers to quickly discern the true technical needs in the context of their business, by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using the Auth0 Identity Platform. What you’ll be doing: Comprehensive discovery. Understanding the requirements of customers and prospects in the context of their desired business outcomes. Deal progression. Working in close partnership with the sales team to progress opportunities. Manage technical sales progression from discovery to technical win. Building sales presentations, product demonstrations and educating customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology. Have a hands-on approach to solution validation,

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy, your learning opportunities will never end. Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues? What you'll do Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform. Advance your skills through additional training and exposure to other features and capabilities of our Products This role requires Has a track record of providing superior end-user software support via email, phone, and social media Love delighting customers, even those who are having a tough day! Experience b

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity Okta is expanding. As we solidify our position as the world’s leading identity provider, we are looking for a high-energy, entrepreneurial Emerging Account Executive to join our growing UKI team. This role is designed for a true "Hunter": your primary mission is to capture new logos and establish Okta as the standard for identity in the region, while strategically growing our existing install base. What You Will Do New Logo Acquisition: Act as the primary engine for growth in the UKI region, focusing on identifying and closing new business opportunities within the Emerging segment (under 300 employees). Active Prospecting: Drive a high-volume outbound strategy to build a robust sales pipeline from scratch. Value-Based Selling: Navigate complex sales cycles and qualify opportunities using Okta’s sales methodology to ensure a perfect fit for the customer’s needs. Partner Ecosystem: Form long-term relationships with local resellers and system integrators to extend Okta’s market reach and drive regional adoption. Collaborative Selling: Partner closely with our Sales Engineers (SEs) to deliver compelling product demonstrations and technical validation that solve real-world customer problems. Marketing & Events: Actively collaborate with the Marketing team to drive attendance for regional events, webinars, and roundtables, turning field activity into a qualified sales pipeline. Travel: Ability to travel approximately 25% of the time to e

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Global Enablement team at New Relic provides enablement needs analysis, learning programs design, delivery and coaching to drive successful sales and technical performance and reduce time to proficiency for all sales segments. The GTM Enablement Leader for EMEA is responsible for developing and implementing comprehensive enablement strategies, training programs, and tools that empower the EMEA GTM team to achieve their goals. You will build and execute programs in collaboration with key business stakeholders and will interact with senior levels across the organization in a fast paced, dynamic environment. What you’ll do • Collaborate with EMEA GTM Leadership: Work with go-to-market leadership and sales teams to pinpoint Sales Enablement needs and set success metrics, emphasizing operational rigor and value selling. • Lead Sales New Hire Training: Design and deliver Sales New Hire Training for EMEA to facilitate quick ramp-up to productivity. • Engage with Senior Leadership: Regularly discuss emerging strategic initiatives with senior leadership and create a training schedule that aligns with EMEA priorities, incorporating regional learning needs. • Develop Ongoing Enablement Programs: Partner with

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence Identify areas

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta on Okta Identity Architect Opportunity This is not a traditional architect role. At Okta, an Okta on Okta Identity Architect is the premier technical execution tier above Principal Engineer—acting as the ultimate hands-on practitioner of our own cloud platform. While you won't be writing application code, you will get your hands dirty configuring, extending, and testing the boundaries of the platform. You are the builder who proves our platform works in the real world. As organizations successfully adopt phishing-resistant MFA, attackers have shifted their tactics—increasingly deploying Adversary-in-the-Middle (AiTM) phishing kits and info-stealer malware to execute session hijacking via cookie theft. Furthermore, with the explosive rise of autonomous AI workloads, securing human identity is no longer enough; we must now protect and govern a fast-growing sprawl of non-human, agentic workflows. Are you an elite engineer running Okta at a customer organization today? Have you ever configured our platform, pushed Okta Platform Services to their limits, and thought: "If I worked at Okta, I know exactly how we could make this platform better" ? We are looking for a highly mature, technical leader who is already a deeply experienced, hands-on Okta customer practitioner to drive the technical execution of our Identity Security & Agentic Identity portfolio. In this role, you will transition from being an external customer to becoming the technical corn

As a Senior Curriculum Engineer, you'll work with a team of creative educators and software engineers dedicated to building the future of online technical education, developing courses for MongoDB University . MongoDB University is the online training department of MongoDB and is chartered with building high-quality training at a basic and advanced level across the entire MongoDB product stack. The University team is focused on creating skill-based learning content designed to equip enterprise users and a general audience with the core skills needed to use MongoDB successfully. Your work will directly impact the learning experience of millions of developers around the world, helping them become experts in the field by honing their skills on the fastest-growing modern database. This role will be based remotely in Ireland. What You’ll Do You’ll work closely with a team of curriculum engineers, curriculum designers, and in-house subject-matter experts to build course materials focused on upskilling enterprise customers. You'll write presentations for our partner teams, design hands-on activities, and deliver content, ensuring these MongoDB learning resources are relevant, interactive, and reflect the challenges developers encounter in the real world. In this role, we expect you to continually deepen your knowledge of MongoDB and become an expert in a subset of its offerings. You will articulate the key concepts and skills that need to be covered in a training course, write course materials for an enterprise audience, design the hands-on exercises, and also support the creation of skill badges that assess a learner's knowledge. If you are a current software developer or a system administrator, you will be able to add a lot of value to the team as we strive for our training to be from experts who already use our products or similar offerings. If you are new to MongoDB, you'll be expected to learn MongoDB products quickly and articulate how they work.&nb

We’re hiring a Senior Technical Product Marketing Manager to lead positioning, messaging, and product adoption across our AI and agentic context solutions. This is a high-impact role for a technical marketer who thinks and acts like a builder. Most AI systems don't fail because the model is bad—they fail because they lack a crucial, contextual foundation. MongoDB owns a piece of nearly every step in that chain. This role requires deep technical expertise across the context stack—including VoyageAI embedding and reranking models, MCP Server, and the coding agent ecosystem (Claude Code, Cursor, GitHub Copilot, Gemini CLI, Codex, etc.)—combined with product marketing instincts to deeply understand the market and translate technical depth into crisp, differentiated messaging for distinct user and buyer personas. The ideal candidate has experience building and shipping AI-enabled products and using developer tools in their day-to-day workflows. Individuals with prior experience in technical sales, developer relations, or software development are encouraged to apply. The ideal candidate is a voracious consumer of AI research and pays close attention to shifting patterns in how software and AI applications are built and consumed. This individual is confident in communicating with technical practitioners and non-technical decision makers in one-to-few and one-to-many engagements for internal and external audiences. You will leverage your technical depth to craft clear, compelling, and highly differentiated messaging by working backward from customer requirements. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You’ll Do Drive Strategy & Execution: Act as the strategic owner for MongoDB’s context engineering portfolio—MCP Server, Agent Skills, VoyageAI, and more— aligning roadmap and go-to-market with MongoDB’s long-term business goals, in collaboration with Product Management, Engineering, Developer Relations, Partn