Colleague Relations Manager in Mumbai

Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Workplace Coordinator, you'll be the face of exceptional service delivery for one of our most valued clients, creating an environment where people can do their best work every day. In this role, you'll coordinate and oversee soft services operations—from janitorial cleaning and waste management to hospitality services, and workplace amenities—ensuring every touchpoint reflects the highest standards of professionalism and care. You'll act as the primary liaison between our client, service providers, and building occupants, conducting daily inspections, managing vendor performance, and solving problems before they arise. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position puts you right at the heart of that mission. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with colleagues, contractors, and stakeholders to deliver seamless workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to integrated facilities management, sust

Location: Mumbai, India (Andheri East) Description: We’re hiring Senior Software Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million. The role We’re hiring Senior Software Engineers to build scalable products, tools, and systems across our portfolio companies. This is a high-impact role for someone who thrives in hands-on engineering, writes maintainable code, and is deeply motivated by solving real-world problems with technology. You’ll work closely with product and engineering colleagues in both Mumbai and London, driving delivery within a specific business. If you're passionate about engineering craft, product-led development, and delivering systems that scale, we’d love to hear from you. Behaviours that we look for Solve problems rigorously , not reactively - breaking them down into tractable elements and considering multiple paths to resolution. Write clean, defensive code with clear structure and minimal complexity. Think about testing and observability early , automating meaningful tests and implementing relevant metri

Overview The Insights team delivers high-quality research, market intelligence, and data-driven analysis to support clients’ strategic and investment decisions. Working across industries-including healthcare and medtech-the team combines primary and secondary research with deep analytical capabilities to generate actionable insights. Team members collaborate closely with global stakeholders to translate complex information into clear, impactful outputs. The Project Manager – Insights is responsible for overseeing the end-to-end delivery of research projects, ensuring timelines, quality standards, and client expectations are consistently met. This role coordinates across internal teams and stakeholders to manage multiple concurrent projects, streamline workflows, and drive execution. The ideal candidate combines strong organizational and communication skills with an ability to translate complex project requirements into efficient delivery. This is a hybrid position out of our Mumbai OR Pune office What You’ll Do : Manage end-to-end delivery of research and insights projects, ensuring timelines and quality standards are met Coordinate across analysts, researchers, and stakeholders to execute project plans Define project scope, objectives, and deliverables in collaboration with internal teams and clients Track project progress, manage risks, and proactively address bottlenecks Oversee preparation and delivery of client-ready reports, presentations, and outputs Ensure consistency, accuracy, and quality of insights and deliverables Optimize workflows, processes, and tools to improve efficiency and scalability Support resource allocation and prioritize workload across multiple concurrent projects Maintain clear and consistent communication with stakeholders on timelines and outcomes What You Have : Bachelor’s degree from an accredited college/university (e.g., Business, Economics, Life Sciences, or related field) +4 years of experience in project management, consulting, r