Customer Experience Representative in India

call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services

call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers: Answering phones Responding to customer questions Assisting with customer issues Handling customer complaints Resolving customer complaints Ensuring a positive customer experience Building strong customer relationships BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support

Job Title: Customer Service Representative Location: Sanganer, Jaipur, Rajasthan Job Type: Full Time - Work from Office What you'll do: Build Strong relationship with existing customer and build new customer for the company. Be the voice of our client and deliver delightful experiences across chat, email, and calls. Resolve customer queries with speed, empathy, and a smile. Collaborate with logistics, tech, and design teams to ensure smooth operations Gather feedback that helps shape the future of our brand Create invoices on quick book and follow up with the customer. Maintain the customer data and share the reports to upper management. Who you are: A great communicator (English fluency is a must) Calm under pressure and solutions-oriented Obsessed with delivering top-notch service 0 2 years of prior customer service experience Freshers with Zeal to grow and excel in the industry are also preferred.

Building relationships: Ensuring a positive experience for customers and building strong customer relationships customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Representing the brand: Embodying the values and ethos of the brand in every interaction

Job Title: Inside Sales Representative Work Location: Juinagar West, Navi Mumbai Min exp 1 years Inside Sales Representatives for hardware (IT or industrial) drive revenue from an office setting by identifying, nurturing, and closing leads via phone, email, and CRM tools. They provide technical product expertise, prepare quotes, manage customer relationships, and often collaborate with field sales to meet targets. Key Responsibilities and Skills • Sales Activities: Generating leads, handling inquiries, negotiating contracts, and closing sales for hardware products. • Product Knowledge: - IT Hardware, software, Networking, Services, Security solutions based on client needs. • Customer Support: Providing post-sales support and managing client feedback. • Technical Proficiency: Using CRM systems and digital tools to manage sales pipelines. Qualification • 1+ years- of experience in Soliciting business for Sales • Pleasing personality with Good Communication & Excellent presentation skills • Energetic and Aggressive Strategist with very positive attitude, business acumen • Conceptualize, design and execute winning strategies and grow the organization. • Must be someone who has carried revenue/ profit margins targets through-out their career.

customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services. Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Collaborate cross-functionally with various Datadog teams Drive initial prospect qualification and schedule discovery meetings Develop, present, and implement strategies for acquiring new business Conduct outbound outreach by cold calling and emailing prospective customers Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: Motivated by a career in sales Someone with an innate curiosity to learn Have a desire to succeed alongside teammates Proven in your written and verbal communication Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds G

DR ASHWANI KUMAR VIJ Have been retained to select 1 Regional Sales Manager. Our Client is Professionally Managed and growing Organisation, dealing into Manufacturing, Marketing and exporting of Electro-Mechanical Range of Products and Systems and is having Global Operations and a network of more than 12 Branch Offices in India and excellent network of Distributors and hold 45% Market share in India and its Production Processes are according to international standards. Job Description and Expected Skills / Key Result Areas : -Exposure and experience to cater B2C and B2B Clients. -Exposed to Superior sales and management skills with accomplishments all through his/her career. -Excellent written, oral communication and presentation skills. -Most of the regional sales manager will be traveling around 60 -70% across north India and would control the activities of sales and marketing representatives and agents. -Established track record in effective leadership talents which includes people and team development. -Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability. Duties & Responsibilities: -Leading sales manager and develop sales operation plans with the approval of the national and global sales managers ie GM / Director. -Should be capable of managing the region assigned to them to ensure proper sales. Responsible for achieving the client or activation targets of their specified region. -Create awareness of products, conduct training and seminars for clients and sales team and focus on customer service. -Organise Product Demo Events / Seminars for customers in his region on continuous and regular basis. -Excellent presentation skills and intimate contacts with local business associations. -Growth of Region is RSM Responsibility -Appoint and develop Team for growth of business and company. -Sh

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. AI native product is fundamentally different engineering problem than building deterministic software: the same input won't always produce the same output, and "working" means the agent behaves well across the full distribution of real world scenarios, not that it passes a fixed test suite. We're looking for an Applied AI Engineer with 2-5 years of experience building and shipping AI systems used by professionals at enterprise. You're comfortable working with modern LLM-based systems and agentic workflows, and you know how to turn powerful models into reliable product features. You have strong product judgment and think deeply about tradeoffs between LLM approaches and traditional ML when designing solutions. You care about evaluation, iteration speed, and making sure AI systems actually drive measurable business impact reliably . What you'll do Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring. Investigate why agents underperform across context, knowledge, instructions, tools, routing, guardrails, or workflow design Design and ship targeted behavior improvements, including changes to prompting, cont

Assistant Hospitality Manager Job Description Assist the Hospitality Manager in managing day-to-day catering and hospitality operations at the site. Supervise cafeteria food service housekeeping and front-of-house operations to ensure smooth service delivery. Ensure compliance with SOPs food safety standards FSSAI requirements HACCP guidelines and company policies. Monitor food quality portion control presentation hygiene and service standards. Coordinate with chefs service staff housekeeping stores vendors and client representatives for smooth operations. Manage and supervise staff attendance deployment grooming discipline and performance. Conduct regular kitchen and cafeteria inspections and ensure corrective actions are implemented. Monitor food temperatures cleaning schedules pest control sanitation and hygiene records. Assist in menu planning menu implementation and customer feedback management. Handle client complaints and customer feedback and coordinate with the operations team for timely resolution. Monitor stock levels FIFO/FEFO practices food wastage and inventory control. Coordinate with procurement and vendors to ensure timely availability of food consumables and operational supplies. Prepare and maintain daily/monthly operational reports checklists audit records and MIS. Support internal client and statutory audits including preparation and closure of observations. Assist with cost control manpower planning and budget management. Conduct staff briefings and training on food safety hygiene service standards and workplace procedures. Ensure proper execution of special events VIP services meetings and catering requirements. Address: Karjat Facility: UNIVERSAL BUSINESS SCHOOL - MUMBAI Qualification: Graduate Experience: 4 - 5 years Source: Sodexo India | Job Code: IJP574532

As an Account Executive on our Mid-Market Sales team (targeting customers 1,000 to 5,000 employees in size), you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders & partner ecosystem, identify the customer's unique needs, and clearly convey the value of the Datadog solution. Mid-Market AE’s have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Manage the full sales cycle, including negotiations and on-site technical demonstrations Identify robust set of business drivers behind all opportunities Develop a deep comprehension of customer's business Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives, Partners, & Marketing to drive top of funnel activity Apply modern sales strategy with real time signals and research using tools Sales Navigator & Demandbase Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Curious and motivated to understand emerging technologies and how they intersect with core business drivers. Experienced in hunting, strategically mapping and breaking into net new logos Strong Pipeline Generation skills, bold in front of customers

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across the SMB markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. This is a hunter sales role where you’ll be responsible for the entire Sales process. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound pipeline generation activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Minimum 2 years of full Sales cycle experience from prospecting to closing deals Minimum 2 years of experience selling a complex and technical product/service Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High i

DR ASHWANI KUMAR VIJ : have been retained to select a one : Business Development Manager/Sales Manager For Delhi. For a Professionally Managed and Fast Growing Telecom and IT Solutions Provider and System Integration Company which is Offering Technology / IT Infrastructure, Services and Consulting Solutions .( Having Annual Business Turnover of around Rs 350 Crores ) Our Client is looking for high performing Business Development / Presales / Sales Professionals with proven successful experience in IT /ICT/ITES/Networking, Security/Surveillance/Telecom industry and Handling Government and Defense Clients. Job Description Participating in all open/Limited Tenders, Preparation of proposals, Preparation to completion of Pre qualification criteria of the tender. Should be able to work as a representative of Client with all the Gov. Bodies/OEMs/PSUs opportunities. Tender discussion with technical & Financial team and co-ordinate according to the requirements of tender. Should be able to analyze competition prior to participating in the tender for submitting comprehensive. comparing and evaluating various proposals on sound grounds to select the best one. Able to meet customers and OEMs for specific requirement related to tenders. Generate new Accounts and Manage existing Accounts. Follow up for order and Delivery with execution team for timely execution of the order and ensure timely payment without deduction Person having Good Sales / Marketing and Business Development along with Pre-Sales Background from the above Industry / Products Background would be highly Preferred. Female candidates with excellent communication skills would be Preferred. Candidates with more than 7-10 years of experience would be preferred, should be willing to travel in India as per need. Qualifications Desired : Degree or Diploma in Computer Science / IT. Post Graduate Diploma in Sales / MBA would be added advantage Experience Desired : 8-12 Years. Age Preferred : Below 35 Yea

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Position Summary The Senior Procure-to-Pay (P2P) Representative is a key member of the Americas Finance Shared Services organization, responsible for supporting and optimizing end-to-end Procure-to-Pay operations across North America and Latin America. This role serves as a primary liaison between business stakeholders, suppliers, outsourced service providers (where applicable), and internal finance teams to ensure efficient, compliant, and customer-focused P2P processes. The position plays a critical role in maintaining strong internal controls, driving process improvements, company policies, SOX requirements, and best practices supporting supplier and stakeholder relationships, and ensuring adherence. Key Responsibilities • Support end-to-end Procure-to-Pay processes including purchase requisitions, purchase orders, invoice processing, supplier maintenance, payment support, and expense management. • Act as a subject matter expert for P2P processes and systems. • Partner with outsourced service providers and internal teams to ensure service levels and compliance. • Monitor and resolve escalated invoices, payment, and supplier issues. • Support month-end and year-end close activities related to Accounts Payable. • Assist with reconciliation of AP subledger balances and discrepancy resolution. • Ensure compliance with SOX controls, company policies, and procurement procedures. • Support internal and external audits. • Maintain approval matrices, signatory authorities, and workflow governance documentation. • Serve as a key point of