Field Technical Support Associate in India

Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es

Job Title Senior Software Technologist I - C++ Job Description Software Engineer II Your Role: • Design, develop, test, and maintain software components and applications using modern C++, C# in a Windows-based environment. • Participate in the full software development lifecycle including requirements analysis, design, implementation, testing, debugging, and maintenance. • Develop and maintain software applications using Visual Studio and associated C++, C# development tools. • Work with Windows operating system fundamentals including processes, services, registry, file system, User Account Control (UAC), and application configuration. • Create, enhance, and troubleshoot software modules while adhering to coding standards, design guidelines, and software development best practices. • Utilize GitHub for source control management including branching strategies, commits, pull requests, merges, rebasing, and code reviews. • Support and troubleshoot CI/CD pipeline issues using GitHub Actions and participate in continuous integration activities. • Manage software dependencies and package management using NuGet and Conan. • Configure and maintain build systems using CMake and Visual Studio project configurations. • Develop and execute unit tests using Google Test (GTest) to ensure software quality and reliability. • Perform debugging, root cause analysis, and defect resolution for software issues identified during development, testing, and field support activities. • Participate in peer code reviews and contribute to software quality, maintainability, and technical excellence. • Collaborate effectively with Software Verification, Product Management, DevOps, Architecture, and cross-functional teams to deliver high-quality software solutions. • Create and maintain

JOB TITLE Back Office Operations Senior Associate A CAREER WITH POINT72’S BACK OFFICE OPERATIONS TEAM Point72’s Operations team supports all operational aspects of trade processing, reconciliation, financing, and reporting firmwide for all products, including equities, derivatives, bonds, foreign exchange and futures, and digital assets across global markets. WHAT YOU'LL DO Perform daily cash and P&L reconciliations, collaborating with global teams to resolve breaks efficiently. Complete assigned daily tasks and reviews strictly within established servicelevel agreements. Lead workload allocation and foster talent development across the team. Partner with prime brokers, custodians, administrators, and external third parties to expedite break resolution. Act as a senior team member to resolve complex tasks directly with counterparties and internal stakeholders. Identify, prioritize, and implement straight-through-processing (STP) initiatives to enhance scalability, accuracy, and control. Deliver fast, insightful answers to P&L inquiries from portfolio managers, traders, and investment colleagues. WHAT'S REQUIRED Bachelor’s degree in finance, Business, Mathematics, or a related field (preferred) 6+ years of Operations experience within a hedge fund, asset manager, bank, or fund administrator, including demonstrated leadership and ownership of complex operational functions. Strong product knowledge across equities, futures, equity swaps, FX, derivatives, and fixed income instruments. Advanced technical aptitude, with the ability to partner effectively with Technology and drive system and process improvements. Exceptional problem-solving, analytical, and critical-thinking skills, with the ability to operate with urgency and sound judgment. Strong time management and prioritization skills in a high-volume, deadline-driven environment. Highly detail-oriented, proactive, and self-directed, with a strong sense of

Field Technical Support Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using established

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About the Role We are looking for a technically strong and customer-focused Field Applications Engineer (FAE) to join our team in India. The ideal candidate will act as a key technical interface between customers, sales, and internal engineering teams, supporting customers throughout the complete product development lifecycle—from initial requirements gathering and solution definition through development, validation, and delivery. The role requires a strong combination of embedded hardware and software knowledge, customer-facing skills, problem-solving ability, and business awareness. The successful candidate will work closely with customers to understand their technical challenges, recommend suitable solutions, and help drive successful adoption of our products and technologies in the Indian market. Key Responsibilities Take technical ownership of customer-driven projects, supporting the complete development lifecycle from requirements gathering and solution definition through development, validation, and delivery. Act as the primary technical interface between customers, sales teams, and internal engineering/development teams to ensure successful project execution. Work closely with customers in India to provide hardware and software design support, technical guidance, and application-level assistance based on their specific requirements. Understand customer applications and system requirements and recommend appropriate products, technologies, and system architectures. Support customers during product evaluation, prototyping, development, testing, and

This role is responsible to manage the operational integrity and reliability of control and instrumentation systems of a Turbine. This role involves on-field execution of maintenance activities, scheduling and executing precise calibrations, providing technical support and ensuring that all equipment is meticulously monitored and maintained according to established checklists. The lead is pivotal in maintaining the continuous, efficient operation of turbine systems through proactive management and hands-on technical expertise. Source: Adani Group | Job ID: 57273

JOB TITLE IT Operations Engineer, Application Support A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Provide technical support for software applications and investigate, diagnose, and resolve application issues • Automate start-of-day and end-of-day checks for key applications. • Log and track incidents across applications in the production environment. • Implement monitoring and automation initiatives and develop custom solutions using Python, Shell, and/or Powershell scripts. • Create tactical support tools and scripts to improve the incident investigation process and enable • transparency into potential business impacts. • Prioritize and categorize incidents based on severity and impact. • Collaborate with the development team to improve applications based on user feedback. • Create and maintain documentation for responding to common errors and application incidents. • Assist with software applications deployment and configuration . • Provide training and assistance to users to ensure effective use of applications and systems. • Develop knowledge base resources to empower users to independently resolve common problems. WHAT’S REQUIRED • Bachelor's degree in computer science, information technology, or a related field. • Experience supporting middle- and back-office applications created in .Net, Java, C# etc. Ability to debug apps using of code, logs, alerts etc. • Literacy in complex SQL procedures/queries. • Ability to diagnose and troubleshoot technical issues.

Role: Application Reliability Engineer Location: Gurgaon Who we are Graviton Research Capital is a privately funded quantitative trading firm striving for excellence in financial markets research. We trade across a multitude of asset classes and trading venues using a diverse range of concepts, from time series analysis and stochastic models to machine learning and statistical inference. We analyse terabytes of data to identify pricing anomalies and drive innovation in financial markets. Key Responsibilities and Deliverables The ideal candidate will possess a strong background in technical support, with a passion for problem-solving and a commitment to excellence. As an Application Reliability Engineer, you will be responsible for: Monitor production services and respond quickly to alerts, incidents, and outages to ensure smooth operation and minimal downtime. Monitor trading systems and infrastructure., Triage issues across trading support services, databases, and infra; escalate and coordinate with the right owners, and drive root-cause analysis and ensure fixes are implemented for long-term stability. Serve as the first line of defense for trading operations. Proactively identify, address recurring issues, and build automation to reduce manual intervention. Improve observability by enhancing monitoring, logging, and alerting systems. Develop and maintain operational runbooks and SLO/SLA metrics. Eligibility and Required Skills Possess a degree in a highly analytical field, such as Engineering, or Computer Science 2-5 years of experience in Python, Shell/Bash scripting. Experience with Linux and shell/bash online tools. Hands-on experience with databases (SQL, NoSQL) Strong problem-solving and analytical skills Excellent communication skills Ability to remain calm and analytical under production pressure Good to have: Familiarity with monitoring/alerting stacks (Prometheus, Grafana, ELK, etc.) Familiarity with distributed messaging (Kafka) and caching systems (Red

This role is responsible to manage the operational integrity and reliability of control and instrumentation systems of a Turbine. This role involves on-field execution of maintenance activities, scheduling and executing precise calibrations, providing technical support and ensuring that all equipment is meticulously monitored and maintained according to established checklists. The lead is pivotal in maintaining the continuous, efficient operation of turbine systems through proactive management and hands-on technical expertise. Source: Adani Group | Job ID: 48587

This role is responsible to manage the operational integrity and reliability of control and instrumentation systems of a Turbine. This role involves on-field execution of maintenance activities, scheduling and executing precise calibrations, providing technical support and ensuring that all equipment is meticulously monitored and maintained according to established checklists. The lead is pivotal in maintaining the continuous, efficient operation of turbine systems through proactive management and hands-on technical expertise. Source: Adani Group | Job ID: 48588

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer Representative at Everpure, you will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our Product lines. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Ability to perform implementation work such as Software and Hardware upgrades and RMA dispatch. Our culture is built on Persistence, Creativity, Teamwork, Ownership, and Customer First. You will be expected to live these values every day while collaborating closely with peers across Support, Engineering, and the field. WHAT YOU'LL DO Own, troubleshoot, and resolve customer technical issues across all severity levels using collaboration and troubleshooting best practices. Proactively understand customer requirements and expectations to deliver effective solutions. Communicate with customers in a clear, concise, and professional manner across all interactions. Create and maintain knowledge base (KB) articles and FAQs for both internal and customer facing use. Manage multiple support cases and priorities simultaneously in a fast paced environment. Act as a customer advocate by driving issues internally and representing the company externally. Collaborate within a team environment, contributing to shared goals while continuously learning and growing. Participate in weekend, public holiday, and on call s

JOB TITLE Software Engineer, Controller’s Technology A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO As a software engineer on the Controller’s Technology team, you will use your programming expertise to design, develop, and support ETL, data warehouse, process flow, PnL validation and adjustment tools, and PnL reporting framework to modernize the PnL reporting platform and streamline the business process. Build analytical tools on a next generation technology platform to facilitate understanding of performance for Firm management and portfolio managers as well the reporting requirements of our Finance, Operations, Audit, and Technology functions. Develop quantitative understanding of PnL process and data flow to anticipate new requirements Innovate and improve our capabilities to deliver high quality products to our business partners Solving complex and challenging problems through the application of creative and unique solutions using the latest technology WHAT’S REQUIRED Strong data engineering, analytics, ETL and reconciliation skills using T-SQL, Python, Airflow etc. Bachelor’s in computer science, or related technical field with 5 years of programming experience End-to-end system design, development, support, and user coordination experience Strong development skills using Python, or C#. Strong data visualization skills using JS/React etc. A plus to have prior experience in financial industry working with Risk, valuation

NVIDIA is seeking a Senior Staff SRE to build and operate reliable, scalable compute platforms that support global engineering workloads. This role spans Kubernetes, KubeVirt, bare-metal infrastructure, automation, observability, and AI-enabled operations. Join a team that solves complex infrastructure challenges, builds durable automation, and improves the reliability and operational experience of critical compute services. What you’ll be doing: Build, operate, and improve large-scale Kubernetes, KubeVirt, Linux, container, and bare-metal compute platforms, with a focus on performance, capacity, reliability, and operational scale. Lead bare-metal provisioning and lifecycle management in data centers, including PXE boot, DHCP, DNS, OS provisioning, hardware validation, and fleet automation. Develop automation, self-service capabilities, and observability solutions using APIs, Python or Go, Infrastructure as Code, configuration management, metrics, logs, traces, and service-health data. Define and operate SLOs, SLIs, error budgets, alerting, and incident-response practices; lead complex incident investigations, corrective actions, and blameless postmortems. Partner with infrastructure, security, hardware, data-center, and application teams to deliver global platform initiatives, and participate in an on-call rotation. What we need to see: BS in Computer Science, Engineering, a related technical field, or equivalent experience, plus 10&#43; years operating production infrastructure or platform services. Strong expertise in Kubernetes administration, KubeVirt, Docker, containerization, microservices, Linux systems, and resolving distributed-system challenges. <l

AI/ML – Investment Services A Career with Point72's AI/ML – Investment Services Team The AI/ML – Investment Services team at Point72 spearheads the development of cutting-edge AI solutions that seek to transform our business processes and enhance enterprise intelligence. The team aims to bridge the gap between business challenges and technological innovation, collaborating with stakeholders across the firm and leveraging expertise in generative AI, data engineering, and machine learning. WHAT YOU'LL DO Build and scale core backend services and platforms that power generative AI applications and data infrastructure used across the firm’s investment workflows Design and implement high-throughput, low-latency data pipelines to ingest, normalize, and serve both structured and unstructured data Develop robust APIs and microservices to support model inference, feature serving, and downstream applications Integrate generative AI tools and model-serving workflows into production, including embedding stores, retrieval components, and fine-tuning pipelines Optimize system performance, cost, and reliability through profiling, capacity planning, and architectural improvements Implement automated testing, continuous delivery pipelines, monitoring, and incident response practices to maintain production health Partner with data scientists, AI engineers, product owners, and operations to translate models and prototypes into scalable, production-grade solutions Mentor engineers, lead code reviews, and establish engineering best practices for maintainability, security, and observability Own end-to-end delivery, operational runbooks, and metrics-driven measurement of feature impact and system reliability WHAT'S REQUIRED Bachelor’s degree in computer science, software engineering, or a related technical field Minimum 5+ years of professional experience building backend systems and production services Demonstrated experience designing and operating large-scale data engineering pipelines