Internship General Sales Support Intern in Chennai

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Are you looking to be an AI & SAAS Support Intern on a growing team? If so, this may be the role for you! You will be the face of FourKites to our customers—their main point of contact for everything they need. From helping customers track urgent shipments to providing assistance to carriers hauling the loads, you will be the product expert and go-to person to help users when they reach out. This internship is designed for hands-on, experiential learning —you'll get real exposure to how a growing SaaS platform operates, paired with the chance to work on special AI projects alongside our product and engineering teams. What you'll be doing: First point of contact for FourKites customers, partners & consultants to research, troubleshoot, replicate, and test product problems and bugs Track issue progress and provide regular updates to clients until incidents are resolved Interface with Development, QA, and Consulting Services as needed to resolve customer issues Contribute to special AI-driven initiatives , applying a curious, experimental mindset to explore how AI can improve support workflows and customer outcomes Be part of weekend rotation for 24/7 customer emergencies About the team: Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! We help companies transform their end-to-end supply chain with real-

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The Chief Technology Office leads Appian’s technology strategy, partnerships, and acquisitions. We often work interdepartmentally, partnering with Product Management, Sales, Marketing, and Engineering to influence the product roadmap, prototype new technologies, and develop technology partnerships. This role is aimed at a Graduate with 1 or 2 years total experience. As a Software Engineer working within the CTO team, you will work across the global Product and Engineering teams to design, build, and test features that expand the scale and scope of the Appian platform. You will jump between Appian low-code, plug-ins, and the internal codebase, prototyping innovative features that ultimately impact Appian’s product vision. This is a fast-paced role that blends traditional software engineering excellence with the opportunity to work directly with new and emerging technologies. This role is based at our Chennai Office in Brigade World Trade Centre. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. To Be Successful In This Role, You Will Need: Previous industry software development experience and/or internships. Practiced knowledge of programming concepts and best practices, and the ability to leverage these to write software in a full-stack web and mobile environment. The ability and desire to design features of increas