Production Support Engineer Cloud in Pune

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Roles & Responsibilities Design, deploy, and manage AWS cloud infrastructure and Kubernetes (EKS) environments. Build, maintain, and optimize GitLab CI/CD pipelines for automated deployments. Implement DevSecOps best practices, including infrastructure security, vulnerability management, and compliance controls. Monitor, troubleshoot, and improve platform reliability, performance, and scalability. Deploy and manage cloud-native applications, databases, and supporting services. Collaborate with development teams on architecture, deployment strategies, and production readiness. Drive infrastructure automation using Infrastructure as Code (Terraform). Support incident management, root cause analysis, and operational excellence initiatives. Mandatory Requirements 5+ years of hands-on DevOps/DevSecOps experience in production environments. Strong expertise with AWS services including EKS, EC2, S3, CloudFront, WAF, Lambda, and VPC. Minimum 3+ years of Kubernetes experience, preferably Amazon EKS. Hands-on experience building and managing GitLab CI/CD pipelines. Strong Linux administration and troubleshooting

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role We are currently seeking a Staff Software Engineer, Infrastructure to join the AI Platform team that powers seamless insights and interaction through natural language and data intelligence across our AI products. As a Staff Software Engineer, you’ll architect, build, and operate the backend and platform systems that power AI Platform. You’ll work across service design, distributed systems, cloud infrastructure, event-driven processing, observability, CI/CD, and production reliability, helping shape the technical direction of a platform that supports scalable, client-facing AI experiences. This role requires a strong software engineering foundation combined with deep infrastructure and systems thinking. We are looking for an engineer who can write high-quality production code, make sound architectural tradeoffs, and own platform capabilities end-to-end — not someone focused only on scripting, cloud configuration, or infrastructure tooling in isolation. You will collaborate closely with frontend, product, and AI/ML engineers to deliver reliable, secure, and scalable systems that align with Addepar’s standards of performance, resilience, and trust. Applicants must have legal authorization to work in the country where this role is based o

We are looking for a Full Stack Developer to join our growing engineering team. In this role, you will design, build, and operate scalable software platforms that support analytics and AI solutions — owning the full journey from intuitive user interfaces to robust cloud-native backends. What This Involves: Front-End Development Develop and maintain user interfaces for web applications using React and Next.js. Translate wireframes and design mockups into functional, accessible UI components. Identify and resolve front-end performance bottlenecks to ensure smooth user experiences. Write and maintain unit and integration tests for front-end components (e.g. Jest, React Testing Library). Back-End Development Develop and maintain high-quality back-end services and APIs using Python. Deploy, operate, and monitor applications in cloud environments (AWS, Azure, or GCP). Manage containerized applications using Docker and Kubernetes. Contribute to the design and evolution of scalable, cloud-native software architectures. Contribute to and maintain CI/CD pipelines for web and back-end applications. Collaboration and Quality Work closely with data scientists, engineers and project managers to deliver integrated end-to-end solutions. Support the development and deployment of AI and analytics solutions. Write clean, well-documented, and maintainable code across the full stack. Participate in technical discussions, code reviews, and continuous improvement initiatives. Adhere to internal and client-mandated data protection and compliance policies, ensuring all handling, storage, and sharing of data meets required security and privacy standards. Requirements: Bachelor’s degree in Computer Science or related fields. 5+ years of software development experience, with meaningful time on both front-end and back-end systems. Experience designing systems in cloud-native or distributed environments is a plus. Excellent communication and collaboration skills — comfortable working acros

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Senior Software Engineer – Platform Operations based in Pune, India, who will play a key role in ensuring the reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem. This role requires a strong engineering mindset with the ability to troubleshoot complex technical issues, understand distributed data architectures, and collaborate across Engineering, Product, Analytics, and Customer-facing teams to deliver timely and effective solutions. As part of the Operations organization, you will work closely with Engineering to support production systems, improve operational processes, and drive platform stability. The ideal candidate is a self-motivated problem solver who is passionate about learning new technologies, improving system reliability, and delivering exceptional customer outcomes through engineering excellence. Serve as the engineering interface between Customer-facing teams, Analytics, Product, and Engineering organizations. Partner with Platform Support, Client Success, and other customer-facing teams to investigate and resolve complex platform-related issues. Analyze application, API, and data pipeline issues to identify root causes and drive timely resolution. Develop and standardize operational tools, and interfaces to support analytical and operational use cases. Monitor data pipeline executions, investigate failures, and implement corrective and pre

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As a Field Engineer, Team Lead you will serve as a player-coach — guiding a team of field engineers while personally executing the most complex, mission-critical technical work yourself. Operating at the intersection of engineering and client success, you are both the technical anchor for your team and Addepar's technical vanguard in the field, translating complex business requirements into production-grade integrations, automations, and data solutions. You will be the technical expert across Addepar's full solution suite — from API integrations and automation frameworks to advanced data platforms (including our white-labeled Databricks offering, ADX) and AI-driven tooling. At the same time, you will develop your people-management skills: providing daily guidance, coordinating work allocation, and turning the vision set by leadership into reality while keeping your team aligned to our core processes. This role combines a forward-deployed delivery model with hands-on technical depth and functional leadership of a high-performing engineering team. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. Important Note: Th

About the Role We are looking for a Senior SAP BW/BI Developer to design, build, and optimize enterprise data warehousing solutions on SAP BW. The ideal candidate has deep hands-on experience across the full SAP BW/BI stack — from data extraction and ABAP development to performance tuning and cross-platform data integration — and can independently own complex data solutions from design through production support. Key Responsibilities Design and develop SAP BW/BI solutions, including data models, extraction logic, and reporting objects to support business analytics needs. Build and maintain data ingestion pipelines from SAP ECC and functional modules including PM, FI/CO, SD, MM, and C4C into SAP BW. Develop, enhance, and debug custom extractors, user exits, and enhancements using ABAP programming. Design and build DSOs (Data Store Objects), InfoCubes, and BEx Queries to support reporting and analytics requirements. Develop and maintain APDs (Analysis Process Designer) to extract data from BW and push output files to application servers for downstream consumption. Analyze, troubleshoot, and optimize BW query and load performance, particularly for large data volumes. Build and support connectivity between SAP BW and external data platforms, preferably Cloudera and/or Google Cloud Platform (GCP). Design, schedule, and monitor Process Chains to automate data loads and ensure data availability SLAs are met. Manage Transport Requests across development, quality, and production landscapes following change management best practices. Create and maintain technical documentation, including design specs, data flow diagrams, and process runbooks. Collaborate with functional consultants, business analysts, and downstream data teams to translate business requirements into technical solutions. Provide production support, root-cause analysis, and long-term fixes for data and performance issues Requ

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview: We are seeking a Senior Director of Software Engineering to lead the architecture, development, and global scale-out of our Security Service Edge (SSE) platform. This role is responsible for building and evolving our cloud-native security platform that delivers comprehensive protection across users, devices, applications, data, and network traffic — spanning branch, hybrid, multi-cloud, and internet environments. The ideal candidate is a seasoned engineering leader with deep expertise in distributed systems, cloud-native architecture, and enterprise security platforms. You will shape the long-term technical strategy, drive execution excellence, and build a high-performing engineering organization in India that supports a globally deployed SaaS platform. Key Responsibilities: • Define and execute the long-term engineering roadmap for the SSE platform aligned with business objectives. • Build, mentor, and scale high-performing engineering teams. • Establish strong architectural governance, engineering best practices, and quality standar

We are expanding our agentic AI capability and are looking for an AI Engineer to join the team. You will work alongside senior engineers to build and maintain AI systems — contributing to agentic pipelines, retrieval infrastructure, and the integrations that tie these systems together. This is a hands-on implementation role with real ownership of components. You will grow your skills in a fast-moving AI practice, working on production systems that directly affect client outcomes. What This Involves: Build and maintain agentic pipelines and workflows under the guidance of senior engineers: tool use, orchestration, and multi-step reasoning. Implement and tune RAG pipelines — including embedding, chunking strategies, vector retrieval, and retrieval evaluation. Contribute to memory and context layer components: integrating vector databases, supporting knowledge graph pipelines, and helping maintain state management across agentic systems. Write clean, well-tested Python code and participate in code reviews. Debug and improve existing AI systems based on evaluation results and production feedback. Collaborate with data engineers and domain experts to integrate AI components with upstream data sources and downstream applications. Document implementations clearly and contribute to shared internal tooling. Requirements: 2–4 years of software or ML engineering experience, with at least 1 year working with LLMs or AI systems in a professional setting. Working knowledge of LLM APIs (OpenAI, Anthropic, or similar) and at least one agentic or RAG framework (LangChain, LlamaIndex, or equivalent). Solid Python skills and comfort with software engineering basics: version control, testing, REST APIs. Familiarity with vector databases or embedding-based search. Curiosity about agentic AI — you follow developments in the space and are eager to apply new techniques. Excellent communication and collaboration skills — comfortable working across cross-functional and client-facing te

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission We’re building a world class Marketing team at Zocdoc -- and we’re growing fast! As an Associate Web Developer, you'll own the technical development and health of Zocdoc's provider-facing website — a core channel that helps connect healthcare providers with millions of patients. The ideal candidate is a strong full-stack WordPress developer who brings deep knowledge of web best practices, a point of view on site reliability and security, and a solid understanding of website architecture. You research before you build, care about doing things the right way, and can make sound technical decisions independently. It's a great opportunity for a thoughtful, technically rigorous developer to make a big impact on a highly visible part of the business. You’ll enjoy this role if you are... Curious about trying new things, challenging assumptions, and solving problems in creative ways Excited by the challenge of owning a live production web property end-to-end — from updates to full builds Able to see the big picture and translate high-lev

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . As a Software Dev Senior Engineer , you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error budgets, and continuously reducing toil through engineering. Key Responsibilities: Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs ) for all critical services, partnering with product and engineering leadership. Own the error budget framework: track consumption, enforce error budget policies, and drive reliability investments when budgets are at risk. Lead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into pro

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview SonicWall is seeking a Distinguished Engineer to define and drive the long-term technical vision, architecture, and evolution of its Secure Private Access (SPA) platform and Zero Trust access technologies. This role serves as the highest level of individual contributor leadership, influencing architecture, engineering strategy, and innovation across multiple product and engineering organizations. The role builds upon SonicWall's current cloud-native SSE, ZTNA, and secure access initiatives. Key Responsibilities Define and drive the long-term technical vision and architecture strategy for SonicWall's Secure Private Access (SPA) platform and Zero Trust access technologies. Lead the design and evolution of highly scalable, secure, resilient, cloud-native distributed systems. Influence technical direction, architectural decisions, and engineering standards across multiple product and engineering organizations. Provide technical leadership during critical production incidents, customer escalations, and security events, driving root cause analysis and long-term architectural improvements. Serve as

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview As our lead AI/ML Engineer , you will design, build, and scale the intelligence layer powering our next-generation security products. You will turn complex datasets—including configurations, security alerts, and raw network logs—into production-ready AI capabilities that drive automated analysis, reasoning, and intelligent recommendations. Key Responsibilities Architect AI Systems: Design and deploy robust Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, and LLM applications tailored to parse and reason over security telemetry and unstructured logs. Model Development & Tuning : Train, fine-tune, and evaluate ML/DL models for pattern matching, anomaly detection, and classification across massive, heterogeneous security datasets. Ensure AI Trust & Alignment : Implement strict guardrails, evaluation frameworks, and safety alignment techniques to ensure all model outputs and recommendations are deterministic, safe, and highly accurate. Establish MLOps: Build and maintain scalable ML pipelines (from data preprocessing to model monitoring in production), collaborati