Renewals Strategy And Programs Director in India

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architect (CVA) team sits inside Mixpanel's Revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. You'll work alongside an Account Executive (AE), who owns growth, new business, and expansion; a Renewal Manager (RM), who owns the commercial renewal; and a Delivery Engineer (DE), who owns technical implementation and data health — each with a clear lane, converging on the same outcome for the customer. At this level, you'll also help shape how the wider CVA team operates. About the Role This is not a build role, but real comfort with data is required. As a Senior Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of Mixpanel's existing customers — including the most structurally complex accounts, such as those going through a platform migration, re-implementation, or major workflow change, where the value motion and a genuine cross-functional program have to run in parallel. You own the value case and the adoption evidence that underpins both the Account Executive's expansion motion and the Renewal Manager's renewal, without ever owning pricing or the commercial negotiation yourself. You're also expected to extend your impact beyond your own accounts: mentoring, sharpening team playbooks, and representing the Customer Value Architect function in cross-functional account strategy. Responsibilities • Own the onboarding outcome and time-to-value for your accounts, including the most complex accounts in the book: take the handoff from the Account Exe

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Role As a Strategic Account Director for the BFSI vertical, you will own Postman's most important accounts — India's largest banks, NBFCs, insurers, and AMCs. This is a high-visibility, senior individual contributor role that sits at the intersection of enterprise sales, executive relationship management, and industry evangelism. You will be the trusted advisor to C-suite and senior platform engineering leaders across BFSI, helping them understand how an API-first strategy — underpinned by Postman — accelerates digital transformation, reduces time-to-market, and builds competitive advantage. You will own the full revenue lifecycle — new logos, multi-year expansions, and renewals — while building long-term strategic partnerships that compound over time. You will also identify and engage key ISVs within the BFSI ecosystem, driving co-sell and joint-influence motions that amplify Postman's reach in the sector. What You'll Do Own and grow a portfolio of named strategic BFSI accounts (private and PSU banks, NBFCs, insurance majors, AMCs, capital markets firms) — responsible for new sales, expansion, upsell, cross-sell, and ren

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell a

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Customer Success Advocate Your role is to deliver success and satisfaction to existing customers by serving as a trusted advisor. The CSA focuses on driving platform usage and adoption of its portfolio of customers. The main areas of the role are training, account management, renewals, and identifying CSQL (customer success qualified leads for growth). Using your skills, you will ensure the customer’s utilization of Litmos and ensuring the

This role is responsible for executing operational tasks within the insurance function, ensuring comprehensive coverage for assets, liabilities, and business ventures. This role focuses on managing annual insurance renewals, preparing and issuing RFPs, handling claims, and maintaining accurate policy documentation. By collaborating with internal teams and engaging with insurers, the Team Member ensures seamless insurance operations, compliance with regulatory standards, and effective risk mitigation. Through standardized processes and strong stakeholder management, this role supports the group’s resilience and operational continuity. Source: Adani Group | Job ID: 58504

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Customer Success Advocate Your role is to deliver success and satisfaction to existing customers by serving as a trusted advisor. The CSA focuses on driving platform usage and adoption of its portfolio of customers. The main areas of the role are training, account management, renewals, and identifying CSQL (customer success qualified leads for growth). Using your skills, you will ensure the customer’s utilization of Litmos and ensuring the

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings Join Our Team Ready to build the future of eCommerce? Join GoDaddy's global eCommerce platform team and help power the critical systems behind catalog, pricing, ordering, provisioning, and renewals for millions of customers worldwide. Reporting to a Director of Product Management, you'll help enhance every stage of the customer journey while driving innovative agentic solutions that improve experiences, unlock growth opportunities, and redefine what's possible in digital commerce. If that sounds exciting, we'd love to meet you What you'll get to do... You'll lead product initiatives across GoDaddy's eCommerce platform, shaping the roadmap and driving execution for capabilities spanning catalog, pricing, ordering, provisioning, and renewals. We'll count on you to guide features from discovery through launch, making sure requirements are well-defined and that what we ship meets both customer and business goals You'll partner closely with our engineering teams and other cross-functional collaborators to define requirements, prioritize the backlog, and deliver solutions that balance customer needs, business goals, technical dependencies, and platform investments. We rely on data, experimentation, and customer insight to guide our decisions, so you'll use these tools to validate opportunities, define success metrics, and continuously refine our approach based on what we learn Because our team spans the US, Romania, India, and other partner organizations, you'll build alignment across time zones and cultures, and you'll help support platform reliability

Lead - Retail Leasing is responsible for managing the leasing activities for retail spaces at large assets, ensuring that available properties are marketed effectively and filled with suitable tenants. This role focuses on driving occupancy in retail properties by leading the team in conducting tours, reviewing applications, and negotiating lease terms that align with both tenant needs and company objectives. The Lead also works closely with retail clients to ensure their space requirements are met, while maintaining strong tenant relationships to encourage lease renewals and long-term occupancy. Source: Adani Group | Job ID: 55057

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv

About the Job: As a Senior Revenue Accountant at LaunchDarkly, you will play a critical role in ensuring that revenue is recognized accurately and in accordance with US GAAP and ASC 606, while leaning heavily into AI-driven automation to enhance process efficiency and scalability. You will own revenue-related tasks for month end close procedures and partner closely with cross functional teams (like Sales, Deal Desk, Legal) to review customer contracts and non-standard terms. You will also assist with external audits, preparing ad hoc analyses, and be a key point of contact for all revenue recognition activities. This role is ideal for a revenue accounting professional who enjoys working in a fast-paced environment where you can have a direct impact. Responsibilities: Support the monthly revenue close process, including preparation of revenue-related journal entries, reconciliations, and supporting schedules, to ensure timely and accurate revenue recognition Perform ASC 606 contract reviews for new and existing customer arrangements and document appropriate revenue recognition conclusions Evaluate complex or non-standard contract terms, including usage-based pricing, committed spend, minimum commitments, credits, discounts, contract modifications, renewals, and other commercial arrangements Maintain and reconcile revenue schedules across revenue, accounts receivable, deferred revenue, unbilled receivables, and customer credits Develop and maintain revenue accounting workbooks, rollforwards, and supporting documentation that provide clear audit trails from customer contracts and usage data through the general ledger Partner with Sales, Legal, Deal Desk, and Finance on new products, pricing models, contract structures, and commercial terms to identify potential accounting implications Support the accounting assessment and operationalization of new products and SKUs, including determining appropriate revenue recognition treatment, sales tax treatment, and ensuring requi

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

A CAREER WITH POINT72’S DATA SOURCING TEAM: We are looking for a Market Data Operations Associate to join our Enterprise Data Sourcing Team to help manage day-to-day market data operations around data governance, entitlement management, and market data support. In this role, you will support our expanding data requirements and strategic business initiatives around firmwide market data. What you’ll do: Manage and monitor market data and service change notifications from exchanges and other key market data suppliers Identify any gaps in market data usage and coverage and provide proper licensing recommendations Administer and manage market data entitlements for market data feeds (e.g. TREP, BPIPE) and terminals (e.g. Bloomberg Terminals, FactSet Workstation, CapIQ) Help manage exchange audits to fulfil their requirements, including working with usage statistics via SERS / DACS / EMRS reports Help ensure the firm’s market data access and usage is compliant with licensing agreements Help manage the full lifecycle of market data exchange contracts and renewals, including tracking of user inventory and key commercial terms Help provide additional ad-hoc administrative support around the firm’s market data operations, including invoice reconciliation, internal reporting, etc. What’s required: Bachelor’s or Master’s degree in finance, economics, computer science, business, or related field (with a strong academic record). 4+ years of experience in market data management within a financial services or trading environment. Strong understanding of exchange data licensing, entitlements, and governance policies. Familiarity with market data platforms, feed technologies, and integration processes. Knowledge of global trading markets and regulatory requirements. Strong problem-solving skills with the ability to anticipate issues and propose solutions. Detail-oriented with the ability to track policy changes and ensure operational compliance. Proj

Position Summary: We are seeking an experienced and result-oriented IT Procurement Professional with 5-7 years of proven expertise for strategic sourcing and procurement of IT products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance. Key Responsibilities: Strategic Procurement & Sourcing:  End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.  Proven experience in procurement of IT infrastructure, software licensing, cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.  Develop and execute category sourcing strategies aligned with business objectives and technology roadmaps.  Manage the complete sourcing lifecycle, including requirement gathering, market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.  Drive competitive bidding and supplier selection to achieve optimum commercial and technical outcomes. Commercial & Contract Management:  Negotiate pricing, commercial terms, payment terms, SLAs, licensing models, support agreements, renewals, and long-term contracts.  Ensure timely execution of contracts in collaboration with Legal, Finance, Information Security, and business stakeholders.  Manage contract renewals, amendments, vendor obligations, and commercial risk throughout the contract lifecycle.  Deliver measurable cost savings while optimizing Total Cost of Ownership (TCO). Ve

Position Summary: We are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements. Key Responsibilities:  Lead end-to-end procurement of IT products and services across the Europe region from local vendors.  Develop and execute sourcing strategies for software, cloud services, IT infrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors.  Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier evaluations, negotiations, and contract finalization.  Collaborate closely with IT, Information Security, Finance, Legal, and business stakeholders to understand business requirements and deliver timely, value-driven procurement solutions.  Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value.  Build and manage relationships with global and regional technology vendors and service providers.  Ensure compliance with company procurement policies, contractual obligations, and applicable European regulations such as GDPR, DORA, CRA etc  Partner closely with IT, Information Security, Finance, Legal, and business stakeholders to understand procurement requirements and deliver timely sourcing support.  Drive supplier performance reviews, vendor governance, and continuous improvement initiatives.  Monitor

Buyer – Admin Real Estate & HR Procurement: Role Overview: The Buyer – Admin, Real Estate & HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies. The ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail. Key Responsibilities: Administration Procurement: - Manage procurement of office supplies, stationery, pantry items, and other administrative requirements. - Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services. - Source and procure office infrastructure such as furniture, workstations, printers, and related equipment. - Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals. - Support procurement requirements for corporate events, employee engagement initiatives, and office activities. - Coordinate travel and accommodation bookings in line with company policies. - Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs). - Maintain an updated vendor database and monitor vendor performance. - Conduct cost comparisons and negotiate commercial terms within the approved authority limits. Lease Rental Management: - Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities. - Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures. - Participate in commercial negotiations with landlords, property owners, and real est