Senior Customer Engineer in India

About the Role At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior Customer Engineer, you own the technical customer relationship end to end. You run discovery independently, design integration and agentic workflow architectures for complex enterprise problems, and deploy solutions live with customers — often before they know exactly how to articulate what they need. You write optimized, production-grade code at speed, grounded in strong data structures and algorithms fundamentals, because compressing the time from customer problem to working solution is how FDE delivers its value. You bring genuine innovation to hard problems — your solutions are technically sound, elegant, and often non-obvious. You are the primary technical contact for 2–4 major enterprise accounts, you mentor FDEs on the team, and you are building the skills that will take you into Staff-level technical leadership. What You'll Do Own complex integration and AI agent implementations end-to-end — from technical discovery through go-live and post-launch enhancement — as the primary technical contact for 2–4 enterprise accounts Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication Design and deploy agentic AI workflows that orchestrate supply chain operations — from requirements through production, including regression testing and validation before each customer deployment Deploy AI agent workflows live with customers present — configuring and troubleshooting in the room during customer calls, not gathering requirements to build later Run customer discovery

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Remote, India Responsibilities Lead the technical customer-facing organization in India, reporting into APAC Customer Engineering leadership, and is accountable for building a high-performing, AI-augmented technical go-to-market team that drives new business, adoption, retention, and expansion. This role is both a people leadership role and a commercial technical leadership role. It is designed for a leader who can coach custom

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architect (CVA) team sits inside Mixpanel's Revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. You'll work alongside an Account Executive (AE), who owns growth, new business, and expansion; a Renewal Manager (RM), who owns the commercial renewal; and a Delivery Engineer (DE), who owns technical implementation and data health — each with a clear lane, converging on the same outcome for the customer. At this level, you'll also help shape how the wider CVA team operates. About the Role This is not a build role, but real comfort with data is required. As a Senior Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of Mixpanel's existing customers — including the most structurally complex accounts, such as those going through a platform migration, re-implementation, or major workflow change, where the value motion and a genuine cross-functional program have to run in parallel. You own the value case and the adoption evidence that underpins both the Account Executive's expansion motion and the Renewal Manager's renewal, without ever owning pricing or the commercial negotiation yourself. You're also expected to extend your impact beyond your own accounts: mentoring, sharpening team playbooks, and representing the Customer Value Architect function in cross-functional account strategy. Responsibilities • Own the onboarding outcome and time-to-value for your accounts, including the most complex accounts in the book: take the handoff from the Account Exe

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Sr Staff Solutions Architect (Design Partner Program) The Challenge We're looking for a Solutions Architect to join our R&D Customer Engineering organisation and partner with strategic Design Partner customers. This is a highly customer-facing role that sits at the intersection of solution architecture, product strategy, and enterprise governance. You will work directly with customers to understand their business challenges, technical requirements, regulatory considerations, and strategic objectives. Acting as the bridge between customers, Product Management, Engineering, and Executive Leadership, you will help shape product direction, influence roadmap investments, and design scalable solutions that deliver measurable customer outcomes. Success in this role means helping customers operationalise trust, governance, privacy, risk management, consent, and responsible data use while accelerating adoption, improving implementation outcomes, and driving long-term platform value. Your Mission Partner directly with enterprise customers to understand business objectives, technical requirements, operational challenges, and

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java Build and maintain RESTful integrations using JSON and XML Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)&

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! The Role: We are seeking a Senior Principal Engineer to drive the architectural strategy and technical execution across our 80+ engineer Application Portfolio, encompassing all Web, Mobile, and Headless surfaces. This is a high-impact, individual contributor role where you will set the vision for our technology transformation, bridging the gap between deep frontend architecture and scalable, agentic API-first platforms. You will partner with Product leadership to drive customer-obsessed engineering, ensuring that our technical choices directly accelerate product velocity and user value. Responsibilities: Architectural Vision: Define and drive the technical strategy for the entire Applications Portfolio, establishing deep frontend architecture standards (Web, Mobile, Headless) to ensure consistency, scalability, and performance. Mentorship & Le

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. Architect and develop enterprise-grade services using Java 11+, Spring Boot, Spring Data, Hibernate Design and optimize highly available, high-throughput systems for file transfer and data processing Build and maintain RESTful APIs and integration endpoints for enterprise customers Implement security best practices across authentication, authorization, and encryption Contribute to React-based front-end development for admin and monitoring interfaces Leverage Docker and Kubernetes to build and deploy cloud-native services Partner with Product Management to translate requirements into scalable technical designs Lead code reviews, drive continuous improve

Forward Deployed Senior Software Engineer (Migration Tooling – RunMyJobs) OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full-stack automation fabric solutions for mission-critical business processes. Our flagship SaaS platform, RunMyJobs (RMJ) , is the first composable automation platform specifically built for ERP environments. We enable organizations to orchestrate, manage, and monitor workflows across applications, services, and infrastructure — in the cloud or on premises. Our global team of automation experts, engineers, and customer success professionals work together to deliver seamless automation transformations. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are seeking a Forward Deployed Software Engineer focused on migration tooling and customer onboarding to RunMyJobs (RMJ) . This role is part of an exciting new Forward Deployed Engineering team within the Global Professional Services team, at the intersection of Product Engineering and Go To Market teams. In this role, you will operate at the intersection of engineering and delivery. Your primary focus will be designing, building, and enhancing migration frameworks, tooling, and automation accelerators that enable customers to smoothly transition from legacy schedulers and automation platforms into RMJ. You will work closely with: Migration Architects to design scalable and reusable migration patterns Professional Services to enable efficient customer onboarding Engineering & Product to improve platform capabilities based on field learnings Customers (occasionally) to validate requirements, troubleshoot edge cases, and ensure successful implementations This is a forward-deployed engineering role — highly technical, impact-driv

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer on the team, you will help build secure, reliable, and scalable enterprise software that enables our customers to automate their most critical data exchange workflows. Develop backend services and microservices using Java/Spring Boot Solid understanding of object-oriented programming (OOP), design patterns, and software architecture principles. Implement and consume RESTful APIs to integrate with customer systems Enhance monitoring, logging, and observability of the platform Ensure security and compliance across file transfer workflows Write clean, maintainable, and well-tested code Work closely with senior engineers and gain exposure to architectural decision-ma

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Sr. Technical Marketing Engineer, Portworx THE ROLE Join Portworx® by Everpure™ and drive technical positioning for Kubernetes data management within our high-growth Cloud Native Business Unit. You will bridge the gap between complex engineering and customer success by designing immersive demos and narratives for AI/ML and modern virtualization workloads. This role empowers you to influence product direction through direct collaboration with Product, Sales, and the global CNCF community. You’ll build a visible industry brand while working alongside a passionate, supportive team dedicated to the evolution of the Everpure™ Platform. WHAT YOU'LL DO Strategic Content Leadership: Design and produce high-impact technical assets—from deep-dive white papers to interactive labs—that translate Portworx® capabilities into solutions solving complex customer pain points. Industry Thought Leadership: Drive global market awareness by securing speaking engagements at major industry conferences and cultivating expert-level engagement within the open-source and cloud-native communities. Technical Subject Matter Expertise: Serve as the definitive technical authority for the Portworx® portfolio, specifically optimizing alliance solutions with partners like Red Hat and SUSE to differentiate our offerings in a competitive landscape. Go-To-Market Enablement: Create comprehensive technical training and enablement packages for Sales Enginee

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Senior Software Engineer – Platform Operations based in Pune, India, who will play a key role in ensuring the reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem. This role requires a strong engineering mindset with the ability to troubleshoot complex technical issues, understand distributed data architectures, and collaborate across Engineering, Product, Analytics, and Customer-facing teams to deliver timely and effective solutions. As part of the Operations organization, you will work closely with Engineering to support production systems, improve operational processes, and drive platform stability. The ideal candidate is a self-motivated problem solver who is passionate about learning new technologies, improving system reliability, and delivering exceptional customer outcomes through engineering excellence. Serve as the engineering interface between Customer-facing teams, Analytics, Product, and Engineering organizations. Partner with Platform Support, Client Success, and other customer-facing teams to investigate and resolve complex platform-related issues. Analyze application, API, and data pipeline issues to identify root causes and drive timely resolution. Develop and standardize operational tools, and interfaces to support analytical and operational use cases. Monitor data pipeline executions, investigate failures, and implement corrective and pre

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Engineer Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.. Auth0 Auth0 is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. We are looking for a Senior Software Engineer to help build and improve the tools and experiences that enable developers to integrate Auth0 successfully. You will work primarily with JavaScript and TypeScript across browser and Node.js environments. Job Description: You understand developers and care deeply about their experience. You know how to design intuitive APIs, libraries, CLIs, SDKs, documentation, a

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Produ