About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Drive exceptional client growth and empower global trade as a Senior Sales Manager at Flexport. The opportunity: The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment. You will: Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships. Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios. Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamle
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Role overview
Job description
Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.
Develop account plans outlining strategies for growth, retention, and upsell opportunities.
Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.
Understand client business objectives, challenges, and operations to effectively position Entrata solutions.
Provide consultative guidance to clients on best practices, industry trends, and product utilization.
Identify and pursue opportunities for account expansion and revenue growth.
Communicate product updates, new features, and relevant developments to client stakeholders.
Analyze account data to identify trends, performance gaps, and improvement opportunities.
Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention.
Develop and execute account strategies that drive growth and align with company goals.
Collaborate with internal teams to ensure successful delivery of products and services.
Apply sound judgment and problem-solving skills to resolve complex client issues.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Demonstrated ability to manage and grow multiple client accounts effectively.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences.
Proficiency in managing client relationships and influencing outcomes in a cross-functional environment.
Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms.
Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience.
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
What they are looking for
Skills & requirements
Qualification
Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience; Typically requires a minimum of 5 years of related experience with a Bachelor’s degree
Department · Revenue Platform
Hiring company
Entrata
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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build and grow with us! Join Flexport as an Account Executive! The opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and traveling with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will: Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals Uncover and connect with ideal clients through a combination of self-prospecting and/or collaboration with our SDR team Consult with new clients to understand their supply chain
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