Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Build. Scale. Operate. We’re looking for a hardcore operations leader who thrives in the real world — someone who has built and scaled large, distributed operations from the ground up and knows what it takes to turn an idea into an operation that actually works. This is not a role for someone who only manages dashboards, processes, or strategy decks. We’re looking for a builder and operator, someone who can start with a blank sheet of paper, build the team, design the processes, solve problems on the ground, and scale the operation without losing speed or quality. You’ll be operating in an environment where things change quickly, the problems are often ambiguous, and there is rarely a playbook to follow. What You’ll Do Build and scale operations from the ground up — define the operating model, build processes, hire teams, establish metrics, and create the systems needed to scale. Own large, distributed, real-world operations acro
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Role overview
Job description
Strategy & Problem Solving: Identify 10x impact opportunities across your charter and build conviction through opportunity sizing and early
experiments to scale a charter into a company-level bet.
- End-to-End Ownership: Own the ideation, implementation, and delivery of key business metrics (P&L, GMV , NMV , or KRs) across the
workstreams in your charter.
- Stakeholder Management: Collaborate with and influence senior cross-functional stakeholders across Product, Tech, Design, Analytics,
Marketing, Finance, and Operations to align on and deliver business objectives.
- Program Management: Build and defend a prioritization framework across immediate, medium, and long-term goals; craft KPIs and reporting/monitoring cadences that drive efficiency and operational excellence across large-scale programs.
- Data-Driven Execution & RCA: Own rigorous root-cause analyses when business-critical metrics move — distinguishing genuine signal from noise, selection effects, or measurement artifacts — and present data-backed solutions to senior leadership.
- People Leadership: Manage, coach, and grow a team of Senior Managers and Managers on select workstreams while directly driving other high-priority initiatives as an individual contributor.
- Vision & Roadmap: Understand the market landscape and customer/seller behavior to define the medium- to long-term (12–18 month+) roadmap for your charter areas.
- Represent the Business View: Represent the business perspective in cross-functional forums — pushing back on framings that don't hold up, and ensuring decisions are grounded in actual user/seller/business realities.
- Talent & Team Building: Hire, coach, and develop Senior Managers and Managers on your team; act as a talent magnet for the org, and build a psychologically safe, autonomous culture where the team can take bold bets and fail fast.
- Speed & Org-Level Unblocking: Set the org's cadence for fast, high-quality decision-making — aligning cross-functional stakeholders and dependencies (people, process, tools) so teams can move from V1 to V2/V3 quickly, without compromising quality.
- Long-Term Vision & BHAGs: Define the 2–3 year roadmap and help shape Meesho's BHAGs for your charter areas, continuously evaluating direction and course-correcting to stay aligned to long-term goals.
- Education: Bachelor's or Master's degree from a top-tier institute.
- Experience: 7–10+ years of relevant experience in Growth, Strategy & Ops, Management Consulting, or a high-growth startup/e-commerce environment.
- Analytical Aptitude: Strong "problem-first" thinking with the ability to break down complex, ambiguous problem statements into structured, actionable plans.
- Executional Experience and P&L/KPI Ownership: Demonstrated executional experience in driving initiatives end-to-end, along with ownership of business KPIs and/or P&L metrics, with accountability for measurable outcomes at scale.
- Communication: Excellent negotiation and communication skills to align multiple senior stakeholders on a long-term vision and generate buy-in.
- People Leadership: Proven ability to hire, manage, mentor, and develop teams (including Senior Managers/Managers), alongside a strong track record of hands-on individual execution.
- Adaptability: Ability to identify areas of improvement across business categories and Meesho as a whole, and to operate with high fungibility across sub-organizations.
- Growth Mindset: Demonstrated track record of building a culture of continuous learning and feedback — for yourself and your team.
What they are looking for
Skills & requirements
Qualification
Bachelor's or Master's degree from a top-tier institute.
Department · Commerce Platform
Hiring company
meesho
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