The Associate Program Manager Retention (Digital Commerce) will be the primary executor of email, text message and push notification campaigns spanning on-boarding, growth, and retention for our digital commerce initiatives. This role is responsible for the day-to-day creation of adhoc and planned campaigns supporting product launches, promotions, and retargeting efforts. This role requires a creative thinker and collaborative work with internal teams including brand marketing, ecommerce, design, copy writing, legal and advanced analytics. The ideal candidate is organized, has strong attention to detail, and has a passion for retention marketing. Essential Functions and Key Responsibilities: Serve as the primary executor of day-to-day ad hoc email, text message and push notification campaigns for product launches, promotions, and retargeting. Responsible for template setup, segmentation, QA, and deployment while adhering to brand style guide and channel best practices. Assist in building and maintaining the monthly retention marketing campaign calendar, ensuring alignment across email, SMS and push channels. Partner with the ecommerce planning team to understand product and promotional forecasts, using those insights to adjust the campaign calendar and prioritize messaging focus accordingly. Contribute to email, text messaging and push marketing strategies that convey overall marketing messages clearly and in the proper tone to customers and prospective customers. Wireframe campaigns and design templates. Liaise with internal teams to provide detailed direction for design and copywriting handoff. Develop and execute subscriber onboarding strategies across email, text message and push channels to drive engagement and long-term retention among new subscribers. Partner with analytics team to establish and maintain KPI dashboards and reporting frameworks to track channel performance
Associate Specialist Accounts Receivable
Salary not disclosed
Check market pay for comparable Associate Specialist Accounts Receivable roles before applying.
Role overview
Job description
Responsible for supporting and executing the full cycle of accounts receivable processes for the U.S. and Canada operating units. This role ensures timely and accurate payment application and maintains complete financial records to support customer account balances, aging reports, and audit requests. This position requires strong accounts receivable knowledge, sound analytical skills, a high level of accuracy, and a customer-focused approach to resolving payment discrepancies and supporting business needs.
Essential Functions and Key Responsibilities:
Apply incoming payments daily to ensure receivables are accurately reflected in customer accounts and AR aging.
Review and resolve Cash App Connect match exceptions in partnership with the AR team.
Investigate payment variances, short payments, unapplied cash, deductions, and other discrepancies in a timely and accurate manner.
Maintain remittances, payment application history, and supporting documentation for audit, reconciliation, and research purposes.
Analyze AR data to identify discrepancies, trends, and opportunities for timely resolution.
Support month-end close activities to help ensure accurate and timely financial reporting.
Provide information and backup documentation to Finance and Accounting partners in support of reconciliations and reporting needs.
Partner with Collections and Customer Service teams to provide timely, well-rounded support to customers.
Process and monitor credits, deductions, and chargebacks for strategic accounts as assigned.
Perform other related duties and assignments as required.
Knowledge and Skills Requirements:
Strong attention to detail with a high level of accuracy in processing transactions and reconciling accounts.
Ability to analyze financial data, research discrepancies, and determine appropriate resolution steps.
Proactive, solutions-oriented approach to identifying issues and improving processes.
Strong interpersonal skills with a positive, collaborative, and customer-focused mindset.
Effective verbal and written communication skills, including the ability to partner with internal teams and respond professionally to customer inquiries.
Experience with accounting software and financial systems preferred, including BillTrust, GetPaid, and Oracle EBS.
Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
Education, Work Experience, and Professional Certifications:
High school diploma required; Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
Minimum of 2 years of experience in accounts receivable, cash application, accounting support, or a related finance function preferred.
Experience in a customer-facing role, such as customer service, collections, or account support preferred.
Work Environment / Physical Requirements:
Normal office environment with frequent computer and phone usage.
Ability to work efficiently and accurately in a fast-paced environment with frequent interruptions.
Ability to work extended hours as business needs require.
Light physical effort, including occasional lifting or moving of lightweight materials.
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected hourly base pay range for this position is $25.00 - $26.50. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.
What they are looking for
Skills & requirements
Qualification
High school diploma required; Bachelor’s degree in Accounting, Finance, Business, or a related field preferred; Minimum of 2 years of experience in accounts receivable, cash application, accounting support, or a related finance function preferred
Hiring company
TaylorMade Golf
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