We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule. Schedule: WorkDays: Wednesday through Saturday Hours: 7:00 PM to 5:00 AM AZ time Shift Structure: 10-hour shifts Additional Requirement: Must be available to work overtime as needed to provide coverage PBM Batch Operations Functional Responsibilities The PBM Operations environment includes responsibility for: Monitoring and supporting IWS (IBM Workload Scheduler) batch processing. Batch job interventions (restart, hold, kill, force complete). Mainframe IPL support. Mainframe console monitoring across multiple LPARs. RxClaim and iSeries batch monitoring. PBM Disaster Recovery support. Vendor escort activities and data center operational support. Data center security ticket processing. MIR3 paging and incident notifications. ServiceNow ticket management. Procedure ver
Associate Technician, Data Center Operations | Day Shift | 12-hour shifts
Market pay estimate
$56,805–$68,900 / year for comparable Technician roles in United States. Not employer-provided.
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Role overview
Job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule.
Schedule:
- WorkDays: TBD
- Hours: 7 AM to 7PM AZ time
Shift Structure:
- Three 12-hour shifts
Additional Requirement:
- Must be available to work overtime as needed to provide coverage
PBM Batch Operations Functional Responsibilities
The PBM Operations environment includes responsibility for:
- Monitoring and supporting IWS (IBM Workload Scheduler) batch processing.
- Batch job interventions (restart, hold, kill, force complete).
- Mainframe IPL support.
- Mainframe console monitoring across multiple LPARs.
- RxClaim and iSeries batch monitoring.
- PBM Disaster Recovery support.
- Vendor escort activities and data center operational support.
- Data center security ticket processing.
- MIR3 paging and incident notifications.
- ServiceNow ticket management.
- Procedure verification and operational documentation updates.
- 24x7 production support coverage.
PBM Tools Commonly Supported
The PBM Batch Operations team supports technologies including:
- IBM Workload Scheduler (IWSd / IWSz)
- Robot Scheduler
- Mainframe batch processing
- RxClaim batch environments
- Secure file transfer processes
- Data center operational systems and monitoring tools
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
What they are looking for
Skills & requirements
Qualification
We anticipate the application window for this opening will close on: 09/28/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws
Hiring company
Cvshealth
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