Customs Analyst

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an analytical problem-solver ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. THE OPPORTUNITY As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation – you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that change the way corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. WHAT YOU'LL DO Deploy Process Solutions: Construct, implement, and deploy custom, process-centric business applications using Appian's leading low-code platform. Analyze & Architect: Evaluate client business strategies and operations to design high-impact technical solutions that solve complex workflow inefficiencies. Apply Design Thinking: Leverag

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Consultant Appian Customer Success is obsessed with delivering exceptional customer outcomes and mission-critical business impact at speed. Our team acts as the elite consulting arm of Appian, partnering directly with the world’s largest commercial clients to bring their most ambitious ideas to life. By joining this high-performance team, you will establish a world-class foundation in professional consulting while directly accelerating global adoption of our AI-Powered Process Automation platform. As a Consultant at Appian, you won’t just write code - you will architect modern business transformations. This role offers an unprecedented opportunity to sit at the intersection of business strategy and technical innovation. Instead of being pigeonholed into isolated legacy components, you will own the end-to-end delivery of highly visible, custom software solutions. You will work side-by-side with client executives to solve complex workflow problems, build robust integrations, and empower enterprise teams to achieve Enterprise-Grade Orchestration . What You’ll Do Architect & Implement: Design, develop, and deploy robust, custom automation solutions throughout the entire project lifecycle utilizing Appian’s AI-Powered Process Automation platform. Integrate Ecosystems: Build seamless data connections and scalable APIs to integrate multiple external enterprise systems using REST, SOAP, and JDBC connections. Engineer Data Models: Launch new relational data models in production environments and optimize database design through sophisticated SQL development. Ag

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great, multiple is even better. What will I be doing? As a Senior AI Infrastructure Engineer focused on model training and inference, you will: Implement and scale training pipeli