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Active1mo ago

Data Scientist - Algorithms, Community Support

Airbnb·📍 - USA

Employment

FULL TIME

Work mode

Remote

Experience

MID LEVEL

Salary

From $151K/yr

Role overview

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to creating a world where anyone can belong anywhere. Our Community Support (CS) team is at the heart of that mission—delivering seamless, 10-star customer service experiences complemented by world-class, personalized human support that empowers hosts and guests at every step of their journey. As a Data Scientist working on Algorithms in CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation

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What they are looking for

Skills & requirements

Qualification

As a Data Scientist working on Algorithms in CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to enable personalized, fair and exceptional experience for guests & hosts using advanced LLM/ML modeling for Community Support; The Difference You Will Make: We're looking for a talented Data Scientist with LLM/ML expertise to join the Community Support Data Science team; The ideal candidate combines deep technical fluency in LLM/ML with a bias toward action and impact, comfort with ambiguity, and a passion for building scalable, scientific solutions; You’ll work on high-impact projects like: Implement advanced techniques to automate the LLM evaluation process with high efficiency and quality

Department · Data Science

A

Hiring company

Airbnb

Technology

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