Despatch

... Address: Devenahalli Road, Off old Madras road ,Bangalore-560049 Facility: GRINDWELL NORTON LIMITED - BLR Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP570373

... Address: New No. 111 Old No. 49 MCP Industrial Park Sengadu Village Road Sengadu Facility: CHENNAI DISTRIBUTION CENTRE FS Qualification: Graduate Experience: 3 - 4 years Source: Sodexo India | Job Code: IJP566126

Pre dispatch Dispatch Picking Site co-ordination ERP Transitions . Address: & 34 Plot no - 14 15 16 17 GRAM PANCHAYATHI SURVEY NO-9/2 HOBLI BHEEMNAHALLI VILLAGE Bidadi Manchanayakanahalli Karnataka Facility: BANGALORE DISTRIBUTION CENTRE Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP568215

... Address: & 34 Plot no - 14 15 16 17 GRAM PANCHAYATHI SURVEY NO-9/2 HOBLI BHEEMNAHALLI VILLAGE Bidadi Manchanayakanahalli Karnataka Facility: BANGALORE DISTRIBUTION CENTRE Qualification: Graduate Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP573835

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Claims, Post Dispatch & Returns Reports to: Head of CX - Courier & Fulfilment Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the Post Dispatch Communications, Carrier Claims and Returns functions, helping deliver a seamless end-to-end delivery and returns experience for customers and clients, from order dispatch through to resolution of any delivery, claims or return issues. Key Responsibilities Post Dispatch Communications Act as the voice of the customer for delivery excellence, helping improve touchpoints across the order-to-delivery journey for outbound and inbound shipments. Support the day-to-day relationship with our Post Dispatch Communications 3rd party provider (parcelLab), and help manage courier delays to reduce their impact on contact rates. Assist with onboarding new couriers, clients, sites and carrier services, setting up parcelLab/STS configurations and appropriate communication flows and brand tone. Support regular performance reviews of Post Dispatch Communications, maintaining metrics and reporting and helping communicate results and recommendations to stakeholders and clients. Collaborate with cross-functional teams across Ingenuity and PLC to support a seamless experience and identify revenue opportunities. Carrier Claims Support timely, accurate submission of claims to carriers, including requi

Responsible for overseeing operational efficiency and coordination across logistics, ensuring targeted coal dispatches, managing operational logistics budgets, implementing safety protocols, and driving automation initiatives. Also accountable for liaising with railways, achieving financial targets, leading digitization efforts, and fostering a high-performance team culture to sustain operational excellence and employee engagement. Source: Adani Group | Job ID: 57380