The Chief of Staff is a high-visibility leadership role responsible for the operational success of the SVP, General Manager’s organization. Acting as a strategic partner, you will ensure the business operates at peak velocity by driving key initiatives, improving organizational effectiveness, and aligning teams around strategic priorities. You will translate high-level goals into clear execution plans across the business, providing clarity in a fast-paced, complex environment. This role is designed for a seasoned operator who excels at driving accountability among senior leaders and building the systems necessary to scale a SaaS business. You will identify operational gaps, mitigate risks before they impact the bottom line, and act as an extension of leadership—prioritizing, executing, and communicating critical projects to enable the executive team to operate at maximum efficiency. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** As a Chief of Staff You Can Expect: Drive the Operating Cadence: Design and manage the GM's leadership meetings, QBRs, and planning cycles to keep the team aligned and hitting KPIs. Force Execution: Partner with Sales, Customer Success, Account Management, Implementation, Product leaders to unblock projects and hold senior stakeholders accountable for deliverables. Own Plan Integrity: Keep the team aligned to the quarterly and annual plan, hold leaders accountable for the commitments behind it, and flag risk early, before it shows up as a miss in the business review. Drive Alignment & Follow-Through: Ensure decisions and commitments made in leadership meetings are clearly communicated across the team, tracked to completion, and actually followed through on, closing the loop between what was decided and what gets done. Prioritize Ruthlessly: Act as a surrogate for the GM in high-level meetings, surfacing critical risks early and filtering out noise to focus
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T3412)
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Role overview
Job description
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process, and efficiency who enable a consistent experience for our guests.
Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of:
Guest service fundamentals and experience supporting a guest-first culture across the store
Experience in retail business fundamentals, including department sales trends, inventory replenishment, and process efficiency and improvement
Executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
Greet:
10ft: be friendly – smile, make eye contact, or wave
4ft: greet the guest, smile and initiate a warm, helpful interaction
Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
End every guest transaction with a sincere thank you
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, merchandise set up and maintenance, pricing activities, and putting up promotional signs for GM areas.
If certified, operate power equipment to move merchandise or store fixtures.
Learn and execute operational procedures, such as setting and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
Follow all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and correcting hazards.
Support guest services such as back-up cashier, and digital fulfillment processes (such as picking and packing orders or delivering pickup orders to guests) and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws.
All other duties based on business needs.
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_AAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.Hiring company
Target
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