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Active1mo ago

Helpdesk Operator

Sodexo IndiaΒ·πŸ“ Karnataka, India (Hybrid)

Employment

FULL TIME

Work mode

On-site

Experience

1 - 2 years

Salary

Not disclosed

Salary not disclosed

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Salary β†’

Role overview

Job description

... Facility: TCS - CREATOR BUILDING Qualification: Graduate Job Code: IJP565671 | Source: Sodexo India

What they are looking for

Skills & requirements

Qualification

Graduate

SI

Hiring company

Sodexo India

Hospitality & Travel

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O
πŸ“ San Francisco, California, United StatesΒ· Full-time

About the Team OpenAI’s Sourcing and Procurement organization helps the company acquire and scale the products, services, and partnerships needed to advance its mission. As the organization grows, we are looking for a strategic builder-operator to establish an AI-led contracting capability that improves speed, consistency, and execution across the company. In this role, you will partner with leaders and stakeholders across Procurement, Legal, Finance, Security, Engineering, and business teams to design and oversee the contracting process from intake through negotiation and lifecycle management. You will bring structure to ambiguity, align partners around shared priorities, and build repeatable operating mechanisms, responsible AI-assisted workflows, and a centralized contract lifecycle management (CLM) system of record that enable sourcing coordinators to execute agreements consistently and help the business scale. About the Role As a Contract Management Lead, you will build, lead, and continuously improve OpenAI’s AI-led contracting help deskβ€”a new capability designed to scale contract drafting, review, negotiation, and lifecycle management without significantly increasing headcount. You will own the service strategy, operating model, delivery oversight, coordinator enablement, workflow design, and performance tracking. Sourcing coordinators will manage day-to-day negotiations and agreement execution; you will ensure they have the tools, playbooks, training, guidance, and escalation support required to deliver timely, consistent, and well-governed outcomes. This is a builder-operator and service-ownership role for someone who combines strong commercial contracting and legal-language fluency with a product-management mentality. You will be hands-on in building the systems, playbooks, AI-enabled workflows, and reporting that support the contracting deskβ€”not in personally negotiating every agreement. You will use a contract lifecycle management (CLM) platform as the c

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