At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine. These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support. You will: Identify and engage prospective partner businesses and manage the process through to signed agreement Coordinate day-to-day operations with signed partners including onboarding and ongoing support Track partner performance and data collection targets Support hardware deployment and basic troubleshooting on partner premises Communicate regularly with internal teams (product, strategy) and partner contacts Help identify and implement process improvements based on operational feedback Ideally you'd have: Strong professional communication skills in both Spanish and English. Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees). Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics. Experience in the field: warehouses, factories, logistics centers. Analytical, strategic, and process improvement capability. Nice to haves: SQL Proficiency Experience working with CRM systems T his role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business DevelopmentOverview:Develop and grow Mastercard's business with leading companies across the Retail, Travel and other industries.
Position Mastercard as the trusted strategic partner for key merchants and industry leaders.
Build and manage executive-level relationships with major Retail organizations.
Drive the commercialization of Mastercard solutions, including Co-brand Programs, Digital Solutions, Loyalty Solutions, and Marketing Services.
Lead the execution and delivery of strategic initiatives and partnership agreements.
Role:
Identify, develop, and convert new business opportunities within the Retail, Travel and other industries.
Lead customer growth initiatives, including portfolio expansion, acquisition campaigns, product launches, loyalty programs, and emerging payment technology implementations.
Build compelling value propositions and executive presentations to engage and acquire strategic merchant partners.
Originate, negotiate, and execute commercial partnerships that deliver mutual business growth.
Develop business cases and financial models to evaluate opportunities and support decision-making.
Partner closely with internal teams including Product, Marketing, Services, Finance, and Digital Payments to develop winning solutions and ensure successful execution.
Manage complex projects and stakeholder groups to deliver measurable business outcomes.
Monitor industry trends, competitive developments, and emerging opportunities to drive Mastercard's growth agenda.
All About You:
Experience in the payments, financial services, retail, travel, or loyalty industries.
Proven track record in business development, account management, strategic partnerships, or sales.
Experience developing, launching, or managing co-brand card programs is highly desirable.
Strong relationship management skills with the ability to build credibility with senior merchant stakeholders.
Demonstrated ability to lead and influence cross-functional teams in a matrix organization.
Strategic thinker with the ability to translate business objectives into actionable growth plans.
Strong commercial acumen and experience developing business cases and evaluating investment opportunities.
Excellent communication and presentation skills, with the ability to engage audiences at all organizational levels.
Fluent English and Spanish.
Proficiency in Microsoft Office and presentation tools.
Bachelor's degree required; MBA or other relevant postgraduate qualifications are a plus.
Preferred Qualifications:
Experience working with large retail, travel, airline, hospitality, or e-commerce merchants.
Strong understanding of card issuing, acquiring, loyalty, and digital payment ecosystems.
Experience managing complex commercial negotiations and long-term strategic partnerships.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
What they are looking for
Skills & requirements
Qualification
Bachelor's degree required; MBA or other relevant postgraduate qualifications are a plus
Hiring company
Mastercard
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