โ†Jobiba.Me
D
Active1mo ago

Manager I, Technical Support Engineering

Datadogยท๐Ÿ“ South Korea

Employment

FULL TIME

Work mode

On-site

Experience

MID LEVEL

Salary

Not disclosed

Salary not disclosed

Check market pay for comparable Manager roles before applying.

Salary โ†’

Role overview

Job description

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What Youโ€™ll Do: Manage, develop, and mentor a fast-paced team of Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+

โ€ฆ

What they are looking for

Skills & requirements

Qualification

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Department ยท Support Engineering

D

Hiring company

Datadog

We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we are backed by some of the best VCs in NYC and the world. Do you want to make a difference? Are you exceptional at your job, and intrinsically motivated by it? Do you eat hard problems for breakfast and find them beautifully simple solutions by lunchtime? Do you ever wish you were there in the early days of these startups everyone is talking about? If so, we want to hear from you.

Keep exploring

Similar active roles

Fresh roles matched to this title and market.

View all โ†’
Z
๐Ÿ“ South Koreaยท Full-timeยท Remote

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchangeโ„ข๏ธ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the worldโ€™s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the worldโ€™s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineering Manager to join our team. This is a Remote role, reporting to the Sales Engineering Director, Greater Asia in the Solutions Consulting department. In this role, you will lead a high-performing Sales Engineering team to design and present comprehensive technical solutions that drive revenue and customer success. You will collaborate closely with cross-functional leadership, product teams, and account executives to support the entire sales lifecycle and influence product enhancements based on strategic market feedback. What youโ€™ll do (Role Expectations) Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners Recruit, mentor, and develop a high-performing Sales Engineering team within the geography Collaborate with sales leadership and customers to design and present comprehensive

A
๐Ÿ“ South Koreaยท Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: Airbnbโ€™s Public Policy campaign team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and regulatory context for our business, helping them understand the significant social and economic contributions of our platform. Across the region, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and stakeholders in making the case for fair, progressive home sharing rules. The Difference You Will Make: The main role of the Public Policy Manager is to ensure the conception and execution of successful policy campaigns in their assigned region. In coordination with the Public Policy Lead, the Public Policy Manager will draft, develop and execute integrated government relations, communications, stakeholder engagement and mobilization plans and projects to achieve key policy objectives As a Public Policy Manager, you must be meticulously organized, detail- and solutions-oriented. You are also able to see the big picture and prioritize projects strategically when needed, while understanding how to synthesize legislation, information and data that should be escalated to leadership. You should have a strong independent work ethic and excellent communication skills, and an ability to take big ideas and translate them into policy with a positive and creative outlook. The

D
๐Ÿ“ South Koreaยท Full-time

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. Youโ€™ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What Youโ€™ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure theyโ€™re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5+ years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Proven track record of achieving account expansion targets, with

D
๐Ÿ“ South Koreaยท Full-time

Customer Success Manager (CAM) ๋Š” ์˜จ๋ณด๋”ฉ, ์ƒํ–ฅ ํŒ๋งค ๋ฐ ๊ต์ฐจ ํŒ๋งค๋ฅผ ํ†ตํ•ด ๊ธฐ์กด ๊ณ ๊ฐ ๊ธฐ๋ฐ˜ ์ „๋ฐ˜์— ๊ฑธ์ณ ์ƒˆ๋กœ์šด ์ œํ’ˆ ์• ์ฐฉ์„ ์ ๊ทน์ ์œผ๋กœ ์œ ๋„ํ•˜๊ณ  ๊ฐ•๋ ฅํ•œ ๊ด€๊ณ„๋ฅผ ํšจ๊ณผ์ ์œผ๋กœ ๊ตฌ์ถ•ํ•˜๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ๋‚ด๋ถ€์ ์œผ๋กœ ๊ณ ๊ฐ์„ ์˜นํ˜ธํ•˜๊ณ  ๊ธ์ •์ ์ธ ๊ณ ๊ฐ ๊ฒฝํ—˜์— ์ง‘์ค‘ํ•˜๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ์ƒํ˜ธ์ž‘์šฉ์€ ๋ฌด์—‡๋ณด๋‹ค๋„ ๊ด€๊ณ„ ๊ด€๋ฆฌ์— ๋ฟŒ๋ฆฌ๋ฅผ ๋‘๊ณ  ์žˆ์œผ๋ฉฐ, ์„ฑ์žฅ ๊ธฐํšŒ๋ฅผ ์˜นํ˜ธํ•˜๊ธฐ๋„ ํ•ฉ๋‹ˆ๋‹ค. ๊ณ ๊ฐ ์„ฑ๊ณต ๊ด€๋ฆฌ์ž๋Š” ์ž˜ ์ •์˜๋œ ๋ฐฉ๋ฒ•๋ก ์„ ๋”ฐ๋ผ ๊ณ ๊ฐ์˜ ๊ณ ์œ ํ•œ ์š”๊ตฌ ์‚ฌํ•ญ์„ ํŒŒ์•…ํ•˜๊ณ  Datadog ์ œํ’ˆ์˜ ๊ฐ€์น˜๋ฅผ ๋ช…ํ™•ํ•˜๊ฒŒ ์ „๋‹ฌํ•ฉ๋‹ˆ๋‹ค. Datadog์€ ์‚ฌ๋ฌด์‹ค ๋ฌธํ™”๋ฅผ ํ†ตํ•ด ๊ตฌ์ถ•๋˜๋Š” ๊ด€๊ณ„์™€ ํ˜‘์—…, ์ฐฝ์˜์„ฑ์„ ์ค‘์‹œํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๋ฐ์ดํ„ฐ๋… ์ง์›๋“ค์ด ์ž์‹ ์—๊ฒŒ ๊ฐ€์žฅ ์ ํ•ฉํ•œ ์ผ๊ณผ ์‚ถ์˜ ์กฐํ™”๋ฅผ ์ด๋ฃฐ ์ˆ˜ ์žˆ๋„๋ก ํ•˜์ด๋ธŒ๋ฆฌ๋“œ ์—…๋ฌด ํ™˜๊ฒฝ์„ ์šด์˜ํ•ฉ๋‹ˆ๋‹ค. ๋‹ด๋‹น ์—…๋ฌด ์˜์—…ํŒ€๊ณผ ํ˜‘๋ ฅํ•˜์—ฌ ์›ํ™œํ•œ ์ „ํ™˜ ๋ฐ ์˜จ๋ณด๋”ฉ ๊ฒฝํ—˜์„ ๋ณด์žฅ ๊ณ ๊ฐ๊ณผ์˜ ๊ด€๊ณ„๋ฅผ ์ ๊ทน์ ์œผ๋กœ ๊ตฌ์ถ•ํ•˜์—ฌ ์ƒํ˜ธ ์‹ ๋ขฐ ๊ตฌ์ถ• ๊ธฐ์กด ๊ณ ๊ฐ ๊ณ„์ •์˜ ์„ฑ์žฅ ๊ธฐํšŒ์— ๋Œ€ํ•œ ์ „์ฒด ์˜์—… ์ฃผ๊ธฐ๋ฅผ ์„ฑ๊ณต์ ์œผ๋กœ ์ˆ˜ํ–‰ ๊ณ ๊ฐ์ด ๋ฐ์ดํ„ฐ๋… ์†”๋ฃจ์…˜์„ ํšจ๊ณผ์ ์œผ๋กœ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ๋„๋ก ์กฐ์–ธ์ž ์—ญํ• ์„ ์ˆ˜ํ–‰ ์‚ฌ์šฉ ์ถ”์„ธ๋ฅผ ๋ชจ๋‹ˆํ„ฐ๋งํ•˜๊ณ  ํŒŒ์•…ํ•˜์—ฌ ๊ฐฑ์‹  ์œ„ํ—˜์„ ๋ฐœ๊ฒฌํ•˜๊ณ  ์ฑ„ํƒ๋ฅ ์„ ๋†’์ž„ ๋‚ด๋ถ€ ๋ฐ์ดํ„ฐ๋„๊ทธ ํŒ€(์ง€์›, ์ œํ’ˆ, ์žฌ๋ฌด, ๋ฒ•๋ฌด) ๊ฐ„์— ๋ถ€์„œ ๊ฐ„ ํ˜‘์—… ์ž๊ฒฉ ์š”๊ฑด ๋””ํ…Œ์ผ์— ๋Œ€ํ•œ ๋›ฐ์–ด๋‚œ ์ง‘์ค‘๋ ฅ์„ ๊ฐ–์ถ˜ ์šฐ์ˆ˜ํ•œ ์ปค๋ฎค๋‹ˆ์ผ€์ดํ„ฐ ์žฅ๊ธฐ์ ์ด๊ณ  ์ง€์†์ ์ธ ๊ด€๊ณ„ ๊ตฌ์ถ•์„ ํ†ตํ•ด ๋™๊ธฐ ๋ถ€์—ฌ๊ฐ€ ๋˜๋Š” ๋ถ„ ์—…๋ฌด๋ฅผ ํ†ตํ•ด ๊ฐ€์‹œ์ ์ธ ์˜ํ–ฅ์„ ๋งŒ๋“ค ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ์— ๋™๊ธฐ๋ถ€์—ฌ๊ฐ€ ๋˜๋Š” ๋ถ„ ๊ณ ๊ฐ ์ค‘์‹ฌ, ํ•ญ์ƒ ์ตœ๊ณ ์˜ ๊ฐ€์น˜๋ฅผ ์ œ๊ณตํ•˜๊ธฐ ์œ„ํ•ด ๋…ธ๋ ฅํ•˜๋Š” ๋ถ„ ๋Š์ž„์—†์ด ์ง„ํ™”ํ•˜๋Š” ์œ ๋™์ ์ธ ์†”๋ฃจ์…˜ ์ค‘์‹ฌ ํ™˜๊ฒฝ์—์„œ ๊ทผ๋ฌดํ•˜์‹ค ์ˆ˜ ์žˆ๋Š” ๋ถ„ ์—…์…€/ํฌ๋กœ์Šค์…€ ํ™œ๋™์„ ์œ„ํ•œ ๊ณ„์•ฝ ์กฐ๊ฑด์„ ๋…๋ฆฝ์ ์œผ๋กœ ํ˜‘์ƒํ•˜๊ณ  ๊ฐ€๊ฒฉ ์ด์˜์ œ๊ธฐ๋ฅผ ๊ทน๋ณตํ•œ ๊ฒฝํ—˜ ๋‹ด๋‹น ๊ณ ๊ฐ ํฌํŠธํด๋ฆฌ์˜ค์˜ ์„ฑ์žฅ ๋ฐ ์œ ์ง€ ์„ฑ๊ณผ๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ๊ณ„์ • ํ™•์žฅ(Account Expansion) ๋ชฉํ‘œ๋ฅผ ๋‹ฌ์„ฑํ•œ ๊ฒ€์ฆ๋œ ์‹ค์  Datadog์€ ๋ชจ๋“  ๊ณ„์ธต์˜ ์‚ฌ๋žŒ๋“ค์„ ์†Œ์ค‘ํžˆ ์—ฌ๊น๋‹ˆ๋‹ค. ๋ชจ๋“  ์‚ฌ๋žŒ์ด ์ž…์‚ฌ ์ฒซ๋‚ ์— ์œ„์˜ ๋ชจ๋“  ์ž๊ฒฉ ์š”๊ฑด์„ ์ถฉ์กฑํ•˜์ง€ ๋ชปํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ดœ์ฐฎ์Šต๋‹ˆ๋‹ค. ๊ธฐ์ˆ ์— ๋Œ€ํ•œ ์—ด์ •์ด ์žˆ๊ณ  ๊ฒฝํ—˜์„ ์Œ“๊ณ  ์‹ถ๋‹ค๋ฉด ์ง€์›ํ•˜์‹ค ๊ฒƒ์„ ๊ถŒ์žฅํ•ฉ๋‹ˆ๋‹ค. ํ˜œํƒ ๋ฐ ์„ฑ์žฅ: ์ตœ์šฐ์ˆ˜ํ•œ ์ˆ˜์ค€์˜ ์˜จ๋ณด๋”ฉ MEDDIC ๋ฐ Command of the Message ์˜ ์˜์—… ๊ต์œก ํฌ์šฉ์ ์ธ ๊ธฐ์—… ๋ฌธํ™”, ์ปค๋ฎค๋‹ˆํ‹ฐ ๊ธธ๋“œ ๊ฐ€์ž… ๊ธฐํšŒ ์‚ฌ๋‚ด ๋„คํŠธ์›Œํ‚น์„ ์œ„ํ•œ ๋ถ€์„œ ๋‚ด ๋ฉ˜ํ†  ๋ฐ ๋ฒ„๋”” ํ”„๋กœ๊ทธ๋žจ ์ง€์†์ ์ธ ์ „๋ฌธ์„ฑ ๊ฐœ๋ฐœ, ์ œํ’ˆ ๊ต์œก ๋ฐ ์ปค๋ฆฌ์–ด ๊ฒฝ๋กœ ์ œ๊ณต ์‹ ๊ทœ ์ฑ„์šฉ ์šฐ๋ฆฌ์‚ฌ์ฃผ(RSU) ๋ฐ ์ง์› ์ฃผ์‹ ๋งค์ž… ๊ณ„ํš(ESPP) ํ’์„ฑํ•œ ๊ธ€๋กœ๋ฒŒ ํ˜œํƒ ์œ„์— ๋‚˜์—ด๋œ ํ˜œํƒ ๋ฐ ์„ฑ์žฅ์€ ๊ทผ๋ฌด ๊ตญ๊ฐ€ ๋ฐ ๋ฐ์ดํ„ฐ๋… ๊ณ ์šฉ์˜ ์„ฑ๊ฒฉ์— ๋”ฐ๋ผ ๋‹ฌ๋ผ์งˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal

S
๐Ÿ“ South Koreaยท Full-time

Most PMs write specs and wait for feedback. You'll be deploying AI agents with real customers across APAC, then turning what you learn into product direction that actually matters. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversationsโ€”chat, voice, video, messaging APIsโ€”and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stackโ€”into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CXโ€”built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lostโ€”the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channelโ€”chat, SMS, email, voice, WhatsAppโ€”without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Forward Deployed Product Manager Enterprise AI isn't won in the roadmap, it's won in the field. Businesses across APAC are trying to f

C
๐Ÿ“ South Koreaยท Full-time

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. Weโ€™re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Weโ€™re seeking an experienced Engineering Program Manager to join Cohereโ€™s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, youโ€™ll have the unique opportunity to shape Cohereโ€™s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the โ€œtechnicalโ€ voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture. Please Note : This role is open to candidates based in Korea As an Engineering Program Manager/ Technical Program Manager, you will: Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and extern

GitMachine LearningAIGo

๐Ÿ”” Get job alerts

New Manager I, Technical Support Engineering jobs in South Korea, straight to your inbox.

No spam ยท Unsubscribe anytime