PWI Print Sample Production & Customer Experience Specialist Description - The position works directly with internal and external customers to support HP PageWide Industrial (PWI) press operations, print sample production, customer demonstrations, and marketing initiatives. This role is responsible for operating PWI web presses, coordinating print sample production, supporting customer engagements, and ensuring high-quality output that showcases the capabilities of HP PageWide technology. The HP Web Press is a large-scale industrial printing system requiring hands-on mechanical, electrical, and operational expertise. You will work closely with R&D engineers, operations teams, marketing stakeholders, and customers to diagnose and resolve press-related issues, support demonstrations, and deliver world-class customer experiences. As needed, you will proactively escalate and coordinate the resolution of technical and production challenges on behalf of customers. Key Responsibilities Print Sample Scheduling & Coordination Manage and maintain a comprehensive list of print sample requests. Plan, schedule, and coordinate internal print sample production activities. Source print samples and related materials from multiple suppliers and vendors. Collaborate with print procurement partners to obtain specialty materials when required. Coordinate all phases of multi-step sample production projects from concept through delivery. Communicate project status, timelines, and production updates to stakeholders. Maintain customer meeting calendars and scheduling activities. Organize meeting agendas and facilitate coordination of customer engagements. Support and coordinate PWI customer demonstrations in partnership with the GEC Manager. Manage customer event logistics
PageWide Industrial Strategic Sourcing Lead
Role overview
Job description
Description -
We are seeking a Strategic Sourcing & Contract Manufacturing Lead to define and advance the organizationβs approach to managing contract manufacturers and critical suppliers. This role establishes supplier governance and commercial standards, leads complex sourcing and negotiation strategies, and provides senior oversight for supplier performance, operational readiness, risk, and continuous improvement.
Serving as a functional leader and advisor, the position guides supplier relationship owners and cross-functional partners in making consistent, well-informed decisions that balance business requirements, supply continuity, and long-term supplier capability.
The ideal candidate brings extensive strategic sourcing and contract manufacturing experience, strong commercial judgment, and the ability to influence senior stakeholders and improve organizational capability without relying on direct authority.
Responsibilities
Contract Manufacturing and Supplier Performance
Define and lead the management model for contract manufacturers and critical suppliers, including governance, performance expectations, review cadence, escalation protocols, and continuous improvement priorities.
Establish expectations for cost, quality, delivery, inventory, capacity, responsiveness, compliance, operational readiness, and business continuity.
Guide supplier relationship owners in resolving complex commercial, operational, quality, and supply continuity issues.
Lead supplier performance reviews and long-term improvement plans that deliver measurable business results.
Partner with Operations, Engineering, Quality, Finance, and Program Management to align supplier capabilities and deliverables with business requirements.
Provide senior recommendations on supplier selection, transitions, capacity, investments, production readiness, and risk acceptance.
Sourcing, Contracts, and Commercial Governance
Develop and maintain sourcing and supplier-management standards, tools, and scorecards covering segmentation, strategy, performance reviews, corrective actions, contract alignment, financial health, escalation, and risk mitigation.
Lead negotiation strategies for complex or high-risk engagements, including objectives, leverage, target outcomes, concessions, approvals, walk-away positions, and commercial risk tradeoffs.
Partner with HP Sourcing and Legal stakeholders to strengthen contract standards, commercial guardrails, and review governance.
Identify systemic gaps and lead improvements that strengthen accountability, consistency, and executive decision-making.
Functional Leadership and Organizational Capability
Provide functional leadership and mentoring to team members managing suppliers, commodities, and contract manufacturing partners.
Advise team members and leaders on supplier strategy, negotiations, executive communications, escalations, and cross-functional alignment.
Review supplier strategies and performance assessments before major engagements or decisions.
Develop reusable tools, templates, playbooks, and best practices that improve supplier-management capability across the organization.
Education and Experience
Bachelor's degree in Supply Chain Management, Engineering, Business, Finance, Operations Management, or a related discipline; advanced degree preferred.
Typically 12+ years of progressively responsible experience in strategic sourcing, supplier management, procurement, supply chain, contract manufacturing, or related fields.
Demonstrated record of leading complex supplier strategies, contract manufacturing governance, supplier performance, negotiations, and commercial decisions while influencing senior stakeholders and cross-functional teams.
Strong understanding of contract manufacturing business models, supplier relationship management, commercial agreements, and manufacturing operations.
Exceptional communication, coaching, negotiation, influence, and stakeholder management skills.
Preferred Qualifications
Experience within industrial equipment, manufacturing, printing, or technology industries.
Experience leading global suppliers and multinational sourcing projects.
Professional certifications such as CPSM, CPM, CSCP, or equivalent.
Experience with supplier performance management systems, procurement analytics, and business process automation.
Success Measures
Sustained improvement in contract manufacturer cost, quality, delivery, inventory, capacity, and responsiveness.
Improved commercial value and reduced risk exposure in high-value or high-risk agreements.
Consistent compliance with supplier and commercial governance requirements.
Reduced supply risk and stronger business continuity.
Timely, well-informed executive decisions on supplier strategy, transitions, capacity, and long-term investments.
Knowledge & Skills
Contract Manufacturing
Strategic Sourcing and Negotiation
Supplier Performance
Commercial and Contract Acumen
Risk and Business Continuity
Executive Influence and Coaching
The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Supply Chain & OperationsSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
25%Relocation -
Equal Opportunity Employer (EEO) -Β
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HPβsΒ EEO Policy or read about your rights as an applicant under the law here: βKnow Your Rights: Workplace Discrimination is Illegal"
What they are looking for
Skills & requirements
Qualification
Bachelor's degree in Supply Chain Management, Engineering, Business, Finance, Operations Management, or a related discipline; advanced degree preferred
Hiring company
Hp
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