People Analytics & Operations (Rotational Program)

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and 99.999 availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling. As the Director of Site Reliability Engineering you will oversee the SRE organization focused on Okta platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling. Job Duties and Responsibilities: Build and lead a high-caliber India-based SRE organization supporting Okta’s production fleet. Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services. Define and execute the India SRE strategy in alignment with global reliability goals. Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs. Implement automation and observability to reduce manual toil and improve operational efficiency. Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org. H

Job Title: HR Analytics Location: Noida About the Role Paytm is looking for a data-driven HR Analytics Analyst to support People Analytics initiatives by transforming HR data into actionable insights. The ideal candidate will have hands-on experience in VBA, Power BI, Python, SQL, HR analytics, and dashboarding, with an interest in leveraging AI to improve HR processes and decision-making. This role will work closely with HR Business Partners, Talent Acquisition, HR Operations, and Business Leaders to build reports, automate analytics, and deliver meaningful workforce insights. Key Responsibilities ● Build and maintain HR dashboards and reports using Power BI, Tableau, or similar visualization tools. ● Use Python and SQL to clean, analyze, and automate HR data reporting. ● Develop predictive analytics models to identify trends such as attrition risk, hiring demand, and workforce planning. ● Support AI-driven HR initiatives by leveraging Generative AI and automation tools to improve reporting and employee insights. ● Partner with HR, Talent Acquisition, Finance, and HR Operations teams to understand business requirements and deliver data-driven solutions. ● Ensure data quality, accuracy, and consistency across HR systems and reports. ● Prepare recurring and ad-hoc MIS reports for leadership reviews. ● Identify opportunities to automate manual reporting processes and improve operational efficiency. ● Present analytical findings through clear visualizations and business-friendly insights. Required Qualifications ● Bachelor's or Master's degree in Engineering, Computer Science, Statistics, Mathematics, Business Analytics, Human Resources, or a related field. ● 2–6 years of experience in HR Analytics, People Analytics, Business Analytics, or Data Analytics. ● Strong hands-on experience with Python (Pandas, NumPy) for data analysis and automation. ● Good knowledge of SQL for querying and managing datasets. ● Experience with Power BI, Tableau, or other BI

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Data Engineer to support and accelerate the productivity of our Go-To Market organization. In this role, you will facilitate Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. You Will: Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to promote more intelligent discussion at all stages of the sales funnel. Partner with engineering, data science, and other analytics teams to build scalable analytics solutions with a focus on reporting capabilities. Mine large datasets to ensure data accuracy and completeness for reporting purposes. Analyze and monitor data for anomalies, with a focus on data quality and consistency within reports. Guide commission and territory planning processes with analytical support, providing the necessary reports and data. Develop and maintain key performance indicators (KPIs) to track sales performance, pipeline health, and other critical metrics. Automate report generation and distribution to improve efficiency. Provide technical expertise and guidance to junior analysts on data extraction, transformatio

Manager- Payroll operations : Job Description : To provide a high-quality service to individuals (managers and employees) and to contribute to the long-term development of the HR function ensuring a consistently high level of care is provided to all individuals and people who use the HR Service; also provide an effective and efficient output of work to meet the demands made of the role, and to assist in all aspects of the work undertaken by the HR department. Responsibilities: This position is responsible for managing & administration of the company Payroll shared services and ensuring compliance and accuracy in monthly Payroll activities Ability to adapt to changing payroll regulations and implement necessary updates. The role responsible for ensuring timely and accurate delivery of payroll. Manage certain time bound processes and ensure validation of data to be accurate and truthful i.e. Investments declaration, Form 16s, Tax Returns Ensuring timelines are met for salary disbursement and statutory compliance, PF, PT, LWF, Minimum wages, ESIC, Gratuity, NPS, Statutory bonus and TDS Ensuring Employee Benefits including Employee reimbursements as per rules and regulations of income tax Responsible for MIS and Analytics regarding payroll and employee benefits with Standardization of reports for better decision making Verification & Reconciliation of monthly payroll Calculation and deposit of monthly liability of TDS on salaries Preparation & Submission of Quarterly and Annual TDS returns. Ensure Monthly payroll provisions to Finance. PF query resolution Strong understanding of accounting principles and practices related to payroll Managing labour compliances including returns filings, notice closure, audits , managing authority inspection Qualifications: Proven working experience as Payroll Executive People oriented and results driven Knowledge of HR systems. Excellent active listening and presentation skills Competence to build and effectively manage inte

Manager- Payroll operations : Job Description : To provide a high-quality service to individuals (managers and employees) and to contribute to the long-term development of the HR function ensuring a consistently high level of care is provided to all individuals and people who use the HR Service; also provide an effective and efficient output of work to meet the demands made of the role, and to assist in all aspects of the work undertaken by the HR department. Responsibilities: This position is responsible for managing & administration of the company Payroll shared services and ensuring compliance and accuracy in monthly Payroll activities Ability to adapt to changing payroll regulations and implement necessary updates. The role responsible for ensuring timely and accurate delivery of payroll. Manage certain time bound processes and ensure validation of data to be accurate and truthful i.e. Investments declaration, Form 16s, Tax Returns Ensuring timelines are met for salary disbursement and statutory compliance, PF, PT, LWF, Minimum wages, ESIC, Gratuity, NPS, Statutory bonus and TDS Ensuring Employee Benefits including Employee reimbursements as per rules and regulations of income tax Responsible for MIS and Analytics regarding payroll and employee benefits with Standardization of reports for better decision making Verification & Reconciliation of monthly payroll Calculation and deposit of monthly liability of TDS on salaries Preparation & Submission of Quarterly and Annual TDS returns. Ensure Monthly payroll provisions to Finance. PF query resolution Strong understanding of accounting principles and practices related to payroll Managing labour compliances including returns filings, notice closure, audits , managing authority inspection Qualifications: Proven working experience as Payroll Executive People oriented and results driven Knowledge of HR systems. Excellent active listening and presentation skills Competence to build and effectively manage inte