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Active1mo ago

Principal Developer Support Engineer - Builder Experience (BX)

Okta·📍 Toronto, Ontario, Canada

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

From C$140K/yr

Role overview

Job description

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical esca

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What they are looking for

Skills & requirements

Qualification

BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience. Cloud Native Approach: : Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes). AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc. Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup). SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns. Programming & APIs: Fluent in at least one statically typed language ( Java, .NET, Go ) and one dynamically typed language ( Python, JavaScript/Node.js ). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs. Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal — not as a support escalation path. Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day. Location: Based in Canada (Toronto, Ottaw

Department · CIAM Customer Support-745

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Hiring company

Okta

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