Product Manager, Developer Experience

About the Team: The OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations—forming the connective tissue between OpenAI’s research breakthroughs and real-world products. Our mission is to make it effortless for anyone to build with OpenAI technology. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers. The API team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity—creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems. About the Role: We are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, finance and leadership to deliver high-trust, enterprise-grade systems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to n

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms. The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate. About the Role We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation. You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure. Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements. Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy valida

About the Team : We build core first-party app experiences in ChatGPT and Codex, define the primitives for high-quality app third-party app experiences, and collaborate with best-in-class partners across consumer and enterprise categories to bring delightful experiences to our customers. About the Role: We are hiring a Product Manager to shape and scale the app ecosystem across ChatGPT and Codex. This person will own both 1P product experiences and partner-led launches, translating user needs, model capabilities, platform constraints, developer and partner requirements, and enterprise controls into products that feel delightful, reliable, and safe. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Develop the strategy and roadmap for ChatGPT and Codex app ecosystem experiences across consumer and enterprise use cases. Build and ship high-quality first-party app experiences that demonstrate the best of what apps can do inside ChatGPT and Codex. Collaborate with best-in-class partners to create app experiences that solve real user and business workflows. Define the product foundations and quality standards needed for a trusted app ecosystem. Lead cross-functional execution across engineering, design, research, partnerships, GTM, legal, privacy, security, support, and data/evals. Use customer, user, partner, and model-behavior insights to prioritize the roadmap and improve post-launch performance. You might thrive in this role if you: Have built and scaled consumer or enterprise product experiences with strong product taste and measurable user impact. Have built app platforms, marketplaces, partner ecosystems. Are technically fluent enough to reason about MCPs, APIs, SDKs, and model/product constraints. Can move fluidly between strategy, product, partner judgment, and operational execution. Communicate crisply in writing and bring clarity to ambiguous, fast-moving product areas. Care deeply about user trust, safe

About the Team: The OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. Our mission is to make it effortless for any developer to build transformative products with OpenAI’s models. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate our models, fine-tune behavior, manage data, and deliver experiences to their users. We collaborate deeply across product, research, and engineering teams to drive innovation at the model layer and then directly translate that into value for customers. About the Role: As the Agents Product Manager for the API team, you'll be at the forefront of defining and guiding the future of how developers build agentic applications on top of our AI models. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is perfect for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration with customers, engineers, and researchers. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Deeply understand problems faced by agent builders and identify opportunities where our products and models can make building agents faster, more intuitive, more reliable, and more powerful. Define strategic priorities and roadmap for improving agentic infrastructure for API users, focusing on user outcomes and emerging capabilities. Partner with research and engineering teams at a technical level to translate those priorities into developer products and features (SDKs, APIs, and more). Deliver quickly while maintaining a high bar for product quality and user experience. You might thrive in this role if you: Have 5+ years of product management or related industry experience. Proven track record of b

About the Team Our team turns OpenAI’s latest model capabilities into polished, trusted products for consumers and developers. We build the end-to-end experiences including product surfaces, platform layers, and developer workflows that make cutting-edge AI accessible, useful, and dependable at scale. OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products - pricing and packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide. We pair rapid innovation with a rigorous approach to responsible deployment. Safety and trust are built into how we design, ship, and learn from real-world usage, so these tools deliver meaningful value while aligning with OpenAI’s mission. About the Role We are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams. This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes Collaborate with other product teams to defining OpenAI’s evolving monetization s

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. PRODUCT AT BASETEN Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and infrastructure engineers in the world, and you'll set the standard for what product looks like here. You earn trust by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences. THE ROLE The largest, most demanding Enterprises are starting to run on Baseten and they come with a range of security, compliance, and procurement requirements. Today that readiness is assembled deal-by-deal. You'll own the enterprise-readiness surface end to end and turn it into product: the deployment options customers can choose and buy, compliance posture they can trust, access and security controls their IT teams require, and the billing and spend controls their finance teams expect. What does a complete Baseten Enterprise Product offering look like? RESPONSIBILITIES Drive the Enterprise Readiness customer experience end to end: Partner with GTM and Enterprise Engineering to make "enterprise-ready" a platform-wide capability, not a deal-by-deal scramble. Outcome: readiness becomes a supported, priced product instead of bespoke work asse