Product Operations

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a detail-oriented and automation-savvy Product Operations Analyst to help us optimize our operational processes and ensure data accuracy across our platforms. This is a fantastic opportunity to grow your career at the intersection of operations, data, and intelligent automation. Who You Are: Automation Enthusiast: You're passionate about eliminating manual work through automation. You've built workflows using tools like n8n, Zapier, or Make.com, and you're always looking for the next process to optimize. AI-Powered Problem Solver: You actively leverage AI tools like ChatGPT, Claude, or other LLMs to enhance your productivity, solve complex problems, and generate insights. You see AI as a powerful co-pilot in your daily work. Data-Driven & Analytical: You're comfortable diving into databases using SQL, analyzing trends in Excel or Google Sheets, and creating dashboards to visualize operational metrics. You use data to drive decisions and measure impact. Technical Tinkerer: You enjoy building solutions using no-code/low-code platforms like Replit, Retool, or similar tools. You're not afraid to write simple scripts or work with APIs to connect systems and automate workflows. Process Optimizer: You have a natural instinct for identifying inefficiencies and redesigning processes. You're organized, detail-oriented, and obsessed with creating scalable,

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role As a Product Operations Manager, you’ll work closely with Product and Engineering teams to drive launch operations and quality, ensuring teams can operate effectively as Notion scales. You’ll serve as the core liaison between Product and the go-to-market organization, helping ensure new products and features are successful. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. The ideal candidate is able to dive into ambiguous problems that require deep technical fluency, think in systems to scale technical programs, identify and build agentic workflows to accelerate processes, and communicate effectively to drive alignment across cross-functional teams. Your core responsibilities are: Partner with product teams to help drive product strategy by synthesizing customer + internal signals into clear insights, framing bets/tradeoffs, and driving alignment on priorities. Build agentic wor

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Most companies have more GTM ideas than they can reliably execute. Launching a new motion still requires manual targeting, weeks of enablement, seller coordination, and messy measurement. Learnings live in people's heads. When something works — or stops working — the playbook doesn't change fast enough. Ramp is building the AI platform that GTM runs on — a ground-up application layer where agents handle execution, playbooks encode institutional knowledge, and every interaction feeds a learning loop that makes the system smarter each cycle. We're operating at the frontier of what agents can do in a real enterprise context, and the problems are unsolved: reliable background execution at scale, human-agent collaboration that earns trust, and feedback loops that turn raw GTM signal into a compounding organizational advantage. As a PM for Revenue, you'll own the data and execution layer that makes the GTM platform work: the scoring and routing systems that get the right accounts to the right people, the data infrastructure and acquisitions

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Product Operations partner for Ramp Bill Pay, you will help build and scale the workflows that enable customers to manage accounts payable with speed, accuracy, and control. You will reduce customer friction across the bill pay lifecycle — from vendor setup and approvals to payments, reconciliation, and exception handling — while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams. Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve processes around release management, collecting customer feedback, and enabling internal teams to support our customers and troubleshoot issues. Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS. What You'll Do Own the voice-of-customer loop for Bill Pay — systematically capture, analyze, and prioritize feedback from CX, Sales, and

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will help build and scale the operating systems that make it easier for customers to get set up on Ramp and reach a simple, self-serve spend experience. You will own the loop that turns customer signals into root causes, prioritized fixes, proactive CX communication, and measurable reductions in customer friction. This role spans a critical setup-to-spend journey. Identity owns much of how a business gets started on Ramp, including login, invites, HRIS / SCIM provisioning, and multi-entity setup. A business should ideally then self-serve into an intuitive, agentic spend experience across policies, cards, and first successful spend. You will help identify and Onboarding product and engineering teams solve issues across that full journey, preventing customer problems from falling between teams. Beyond your product areas, you will also contribute to Product Operations process improvement and product building that allows Product and Engineering teams to scale. You will use AI tools to improve release management, analyze customer feedb

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Product Operations Specialist 3 About the job Twilio is seeking an Product Operations Specialist 3 to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Senior Product Operations Specialist is the third tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems. Log customer interactions and tag/cate