Security Incident Response Manager

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem through two main pillars: actively responding to live fraud and abuse incidents as a hands-on security engineer, and serving as a key bridge between incidents and merchants to help them remediate threats, improve security posture, and protect their accounts. Leveraging your technical depth in fraud, abuse, and security engineering, you will investigate high-risk accounts, perform post-incident analyses, gather operational requirements, and drive agentic response capabilities ensuring we neutralize threats with speed and precision while elevating Stripe's product integrity function. Responsibilities Respond to live fraud and abuse incidents as a Forward Deployed Security Engineer, investigating high-risk activity, neu

About the Team The Solutions Engineering team consists of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, Research, and Security to translate frontier AI capabilities into practical workflows that create measurable impact. Cybersecurity is one of the most important areas where AI can help. As frontier models become increasingly capable of reasoning across code, logs, infrastructure, vulnerabilities, and security evidence, customers need expert guidance to evaluate and deploy these systems safely. Our Field Security Specialists help security leaders and practitioners apply OpenAI models, APIs, Codex, agentic workflows, and emerging cyber capabilities to real defensive challenges. About the Role We are looking for a Manager of Field Security Specialists to build and lead our customer-facing cyber solutions engineering function. This is a hands-on leadership role for someone who can develop an exceptional team while remaining close to the technology and our customers. You will establish the operating model for the function, raise the quality of specialist engagements, and personally support our most strategic and technically complex customer opportunities. You will work across CISO-level strategy, practitioner-level cybersecurity challenges, and hands-on solution design. Your team will help customers explore workflows including application security, secure software development, vulnerability management, threat modeling, cloud and identity security, SOC operations, detection engineering, incident response, and security validation. This is not an internal CISO or corporate incident-response role. It is a customer-facing leadership opportunity focused on helping defenders achieve safe, measurable outcomes with frontier AI. In this role, you will: Hire, coach, develop, and lead a high-performing team of Field Security Specialists. Establish the

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. This role can be based out of our Dublin or Cork office or remotely in Ireland. What You'll Do Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently Requirements 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs) Skilled at shaping roadmaps and managing dependencies Able to query and interpret

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate