Senior Support Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineering Manager to join our team. This is a Remote role, reporting to the Sales Engineering Director, Greater Asia in the Solutions Consulting department. In this role, you will lead a high-performing Sales Engineering team to design and present comprehensive technical solutions that drive revenue and customer success. You will collaborate closely with cross-functional leadership, product teams, and account executives to support the entire sales lifecycle and influence product enhancements based on strategic market feedback. What you’ll do (Role Expectations) Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners Recruit, mentor, and develop a high-performing Sales Engineering team within the geography Collaborate with sales leadership and customers to design and present comprehensive

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect on GitLab's South Korea team, you'll be a trusted advisor to enterprise prospects, customers, and partners. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. Experience working with Chaebol’s or other large conglomerate organizations is highly valued given the accounts you'll support. Using your technical expertise, knowledge of cloud and modern software development practices, and customer empathy, you'll guide organizations through digital transformation

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our team. This is a remote role based in South Korea , reporting to the Head of Solution Engineering in the Solutions Consulting department. As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively. What you’ll do (Role Expectations) Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience Take total ownership of the technical sale and all associated processes Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders Deliver high-impact sales pitches, techn

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake 소개 Snowflake는 에이전틱 엔터프라이즈(Agentic Enterprise) 시대를 이끌어가고 있습니다. 이러한 새로운 시대를 함께 만들어가기 위해, 우리는 모든 분야에서 AI 네이티브(AI-Native) 사고방식을 갖춘 인재를 찾고 있습니다. 단순히 AI 도구를 사용하는 수준을 넘어, AI를 신뢰할 수 있는 협업 파트너로 활용하며 문제 해결과 성과 창출을 가속화할 수 있는 사람을 기대합니다. 우리는 빠르게 변화하는 역동적인 환경에서 겸손한 자세로 협업하고, 실험적인 사고방식을 바탕으로 새로운 기술을 빠르게 검증하며 보다 단순하고 강력한 방법으로 성과를 창출하는 인재를 선호합니다. Snowflake에서 여러분의 역할은 단순히 주어진 업무를 수행하는 것이 아니라, 미래의 업무 방식 자체를 새롭게 정의하는 데 기여하는 것입니다. 포지션 소개 Senior Solution Engineer는 한국 내 기존 엔터프라이즈 고객을 담당하는 전략적 기술 리더 역할을 수행합니다. 주요 담당 산업은 제조산업(Manufacturing) 및 Hi-Tech 부문입니다. 본 포지션은 Account Executive와 긴밀하게 협력하여 고객의 Snowflake 활용도 증대, 워크로드 확장, 그리고 다양한 사업 부문(Line of Business)으로의 성장을 지원합니다. 또한 고객사의 기술 및 비즈니스 의사결정권자들에게 신뢰받는 기술 자문가(Trusted Advisor)로서, Snowflake를 데이터, 분석 및 AI 전략의 핵심 플랫폼으로 활용할 수 있도록 안내합니다. 이 역할은 고객 중심(Customer-First)의 대외 활동(Field-Facing) 포지션으로, 깊이 있는 기술 역량과 산업에 대한 이해, 그리고 영향력 있는 아키텍처를 설계하고 효과적으로 전달할 수 있는 능력을 요구합니다. 주요 업무 (Key Responsibilities) 기존 고객 계정 활용 확대 (Drive Adoption in Existing Accounts) 한국 내 Snowflake 고객 포트폴리오에 대한 기술 확장 전략을 수립하고 주도합니다. 고객의 비즈니스 목표를 파악하고 이를 Snowflake AI Data Cloud를 통해 실현할 수 있는 워크로드, 활용 사례(Use Case), 사업 부문과 연결합니다. 솔루션 설계, 데모 및 POC 수행 (Solution Design, Demos & POCs) 고객의 아키텍처 및 활용 사례에 최적화된 데모와 기술 스토리를 설계하고 제공합니다. 성공 기준 정의 및 공동 실행 계획 수립을 포함하여, 플랫폼 도입 가치를 검증하고 의사결정 리스크를 최소화하

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We seek a highly specialised technical Senior Security Architect (SA) who practices security with an obsession for helping customers design and implement the best security mechanisms, particularly those that would relate to the Snowflake AI & Data Cloud. At Snowflake, Security Architects are passionate about security, often involving tremendous technology challenges that require no simple solutions. Success requires working collaboratively with a broad range of people inside and outside the company. Operating out of our APJ Field CTO Office , you will serve as our primary South Korean Security expert, who will be a cloud compliance evangelist, technical architect, and hands-on practitioner. This specialized role bridges the gap between global cloud data architecture and South Korea’s rigorous, localized regulatory frameworks, specifically the Cloud Security Assurance Program (CSAP) and the Korea Financial Services Institute (K-FSI) Safety Evaluation. IN THIS ROLE YOU WILL GET TO: Help to scope security related feature enhancements on behalf of customers to work with Product Management and Engineering on ways to enhance requirements for the local market. Help drive Snowflake adoption by advising customers and engineering teams on how to build secure Korea-compliant Data

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you wi