Software Engineer, Infrastructure

Software Engineer - III About the Role GHX is building a next-generation Intelligent Process Automation (IPA) platform powered by LLMs and AI-native document understanding. We extract structured data from complex healthcare procurement documents — Purchase Orders, invoices, contracts — at scale across cloud environments. As a member of the IPA engineering team, you will bridge strong software engineering with applied AI. You will design and ship Python services, integrate LLM APIs, build AI agents, create skills and validate the output of LLMs to build document extraction pipelines, and own evaluation infrastructure that ensures production quality. This is not a research role — it is a hands-on engineering role where AI fluency amplifies solid software craft. Core Responsibilities Python Development & Automation Build and maintain Python-based automation services and IPA workflows Develop platform-agnostic solutions supporting future migration across automation tooling Build reusable libraries, frameworks, and components for automation projects Integrate automation solutions with REST APIs and enterprise applications Deploy and monitor automation bots on AWS (Lambda, ECS, SQS, S3) AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts for diverse document types (POs, invoices, contracts) Write prompts that function as formal specifications — unambiguous, edge-case-aware Build and iterate few-shot, chain-of-thought, and structured output templates Own prompt library versioning, rollback strategy, and prompt lifecycle management AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts f

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Database Observability is a critical pillar of New Relic's platform strategy. We are looking for an experienced Engineering Manager (M3) to lead a senior, high-performing team building next-generation Database Observability products. Your team will own the entire lifecycle of critical telemetry data flows from lightweight database agents and high-throughput ingestion pipelines to intelligent DB recommendation engines and autonomous DB AI Agents. You will lead a team that includes senior and Lead-level engineers with deep domain expertise in distributed systems and AI. Your primary value will come from setting strategic technical direction, enabling their best work, and fostering a high-accountability culture while partnering closely with Product and Design to deliver features that directly drive New Relic's Database Observability. What you'll do Manage a full-stack engineering team (6–8 engineers) spanning backend systems, database telemetry, agent engineering, and UI workflows. Own end-to-end delivery sprint planning, roadmap execution, system quality, and operational excellence for critical database ingesti

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Platform & Integrations . You will own the end-to-end delivery of complex features, optimize backend performance, and collaborate on architectural decisions that impact more than 1,000 enterprise customers worldwide. This is an ideal role for an experienced engineer who thrives on technical autonomy, enjoys tackling complex cloud-native challenges, and wants to have a direct impact on product direction. Feature Ownership & Architecture: Design, build, and maintain scalable, secure, and highly observable backend services and microservices using Java and Spring Boot. Platform Evolution: Actively contribute to upgrading our core platform infrastructure, focusing on system resilience, performance tuning, and seamless component communication. Security & Compliance: Implement rigorous secure coding practices to safeguard data exchange and ensure compliance across our multi-tenant SaaS environment. Collaborative Execution: Work closely with Product, QA, and senior le

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Forward Deployed Senior Software Engineer (Migration Tooling – RunMyJobs) OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full-stack automation fabric solutions for mission-critical business processes. Our flagship SaaS platform, RunMyJobs (RMJ) , is the first composable automation platform specifically built for ERP environments. We enable organizations to orchestrate, manage, and monitor workflows across applications, services, and infrastructure — in the cloud or on premises. Our global team of automation experts, engineers, and customer success professionals work together to deliver seamless automation transformations. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are seeking a Forward Deployed Software Engineer focused on migration tooling and customer onboarding to RunMyJobs (RMJ) . This role is part of an exciting new Forward Deployed Engineering team within the Global Professional Services team, at the intersection of Product Engineering and Go To Market teams. In this role, you will operate at the intersection of engineering and delivery. Your primary focus will be designing, building, and enhancing migration frameworks, tooling, and automation accelerators that enable customers to smoothly transition from legacy schedulers and automation platforms into RMJ. You will work closely with: Migration Architects to design scalable and reusable migration patterns Professional Services to enable efficient customer onboarding Engineering & Product to improve platform capabilities based on field learnings Customers (occasionally) to validate requirements, troubleshoot edge cases, and ensure successful implementations This is a forward-deployed engineering role — highly technical, impact-driv