Become a part of our caring community The Network Operations Coordinator 4 manages provider data for health plans including but not limited to demographics, rates, and contract intent. Manages provider audits, provider service and relations, credentialing, and contract management systems. Executes processes for intake and manage provider perceived service failures. Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight. Use your skills to make an impact Required Qualifications Minimum of 2 years of provider relations experience, healthcare services or related experience Minimum of 1 year of experience managing mid to large scale projects Intermediate experience in Microsoft Word, Outlook, Excel (VLOOKUP’s, lateral lookups & ability to manipulate data) and TEAMS Ability to accommodate a work schedule following Central Standard Time zone hours Preferred Qualifications Advanced experience with Microsoft Excel Provider contract interpretation experience Previous account management or project management Knowledge of medical claims Work at Home Requirements: To ensure Home or Hy
Zone Project Management Director - Imaging Systems (East Zone)
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Role overview
Job description
Job Title
Zone Project Management Director - Imaging Systems (East Zone)Job Description
Join Philips as a Zone Project Management Director - Imaging Systems (East Zone) where you'll lead a team of Customer Project Managers to deliver complex healthcare installations, drive operational and financial performance, accelerate revenue realization, and create exceptional customer outcomes through strategic execution, cross-functional collaboration, and continuous improvement.
Your role:
- Provide strategic leadership to a team of Customer Project Managers, fostering a high-performance culture through coaching, mentoring, talent development, and succession planning. Enable the team to effectively partner with hospitals, general contractors, project managers, and internal stakeholders to achieve critical project milestones and customer commitments.
- Navigate and lead complex commercial installation and construction projects across the zone, partnering with customers and key stakeholders to accelerate the order-to-completion cycle and drive predictable revenue delivery. Align project execution with customer requirements, business objectives, and financial targets while delivering exceptional customer experience.
- Oversee project portfolios and large-scale customer implementations by driving effective planning, resource allocation, revenue forecasting, inventory utilization, budget management, and schedule adherence. Prioritize initiatives based on strategic value, customer impact, and business objectives to maximize operational and financial performance across the zone.
- Serve as the senior escalation point for complex customer and operational issues, proactively managing risks, resolving critical challenges, and maintaining strong customer relationships throughout the project lifecycle. Ensure compliance with regulatory, quality, and organizational standards while preserving customer trust and satisfaction.
- Drive continuous improvement across the end-to-end commercial delivery process by leveraging KPI reviews, business insights, customer feedback, and regular field engagement to identify opportunities for greater efficiency and value creation. Champion cross-functional collaboration among Sales, Project Management, Service, and Supply Chain teams to improve execution, accelerate revenue realization, and strengthen overall business performance.
You're the right fit if:
- You’ve acquired 8+ years of direct and/or indirect experience in leadership within construction project management, service delivery, service operations, or another related field. Medical imaging systems or related healthcare technology background highly preferred.
- Your skills include advanced knowledge of Microsoft Excel, PowerBI, and SAP. You are well versed in existing and emerging AI technologies. Active Project Management Professional (PMP) certification through the Project Management Institute (PMI) preferred.
- You’re a strong, influential leader who effectively engages contractors, facilities teams, construction stakeholders, and cross-functional partners to deliver complex healthcare projects. You possess strong business acumen with experience driving revenue attainment, controlling expenses, tracking performance metrics, and collaborating across global supply chain and commercial operations teams to deliver customer and business results.
- You have a bachelor’s degree in project management, business administration, engineering, or other related field of study OR equivalent combination of education and above listed experience.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field position. You must be able to:
- Travel for business. Approximately 20% travel across the specified geography is required. Overnight stays and travel by air and/or train may be required. Occasional national travel may be required.
- Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.
- Work flexible hours (based on business needs).
- Wear all required personal protective equipment.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our culture.
Philips Transparency Details
The annual pay range for this position in:
- ME, NH, OH, PA, VA, VT, and WV is $151,000 to $241,000.
- DE, MD, and RI is $159,000 to $253,000.
- CT, MA, NJ, NY, and Washington, D.C. is $169,000 to $270,000.
This role also includes company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in the East Zone (within the states of CT, DE, MA, MD, ME, NH, NJ, NY, OH, PA, RI, VA, VT, Washington, D.C., or WV).
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
What they are looking for
Skills & requirements
Qualification
Active Project Management Professional (PMP) certification through the Project Management Institute (PMI) preferred; You have a bachelor’s degree in project management, business administration, engineering, or other related field of study OR equivalent combination of education and above listed experience
Hiring company
Philips
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