Back End Td Reliability Lab Manager in United Kingdom

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

At Speechmatics, we’re expanding our user platform offering. We're looking for a Senior Front-End Software Engineer with a strong product mindset to help drive that growth. This is an opportunity to own end-to-end feature development at a leading-edge AI company, from shaping the user experience through to shipping and iterating based on real user feedback and analytics data. What you'll do Own product features from ideation through to delivery, contributing to UX thinking, frontend execution, and post-launch iteration Build polished, accessible user interfaces using React, JavaScript, HTML, and CSS Make UX and UI decisions independently, collaborating closely with designers and PMs rather than waiting on detailed handoffs Design and run A/B tests to validate product decisions and surface insights that improve the user experience Use analytics tooling such as Mixpanel to understand how people interact with the product and feed that learning back into what gets built Partner with backend engineers, product managers, and designers to ship features that genuinely move the needle for users and the business Write and maintain robust UI tests, taking ownership of quality in production and at scale Run user interviews and meet customers to understand how people use the product and what drives adoption What you'll need Proficiency in React, JavaScript, HTML, and CSS with a track record of shipping production-quality frontend code A product-minded engineering approach Comfort owning UX and UI decisions independently Hands-on experience with iterative development practices, including A/B testing and feature experimentation Familiarity with user analytics tools such as Mixpanel or a comparable platform Experience with UI testing frameworks and a solid grounding in frontend engineering best practices Confidence collaborating cross-functionally with designers, PMs, and backend engineers A track record of using user feedback and data to improve features Nice to have Experience us

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. VAS Manager Google Account — THG Ingenuity Reports to: Head of Department | Location: Omega, Warrington Role Purpose The VAS (Value Added Services) Manager is a dedicated role established to own the day-to-day management of Value Added Services for the Google fulfillment account. This role exists to close that gap: someone strong enough on the THG side to interpret Google's SOPs, and to trial, test, train and plan the resource required to execute against them, while owning QA in line with Google's requirements. Key Responsibilities Own end-to-end delivery of Value Added Services (VAS) for the Google account, including kitting, packing, quarantine handling and returns/shipback processes. Interpret Google's Standard Operating Procedures (SOPs) and translate them into workable warehouse processes at the Omega site. Trial and test new or amended VAS processes ahead of go-live, identifying and resolving operational bottlenecks before they affect the client. Design and deliver training for warehouse teams so VAS processes are executed consistently and to Google's quality standard. Plan and manage the resourcing required to deliver VAS workload, including forecasting headcount needs against volume. Own quality assurance (QA) for VAS activity in line with Google's requirements, including disposition and shipback of quarantined/blocked stock (e.g. Ship Back to Contract Manufacturer processes). Coo

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Operations Reports to: Senior CX Operations Manager Apprenticeship: Customer Service Specialist Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the day-to-day operation of the Customer Experience function as an escalation point for more complex customer queries, using data and insight to resolve issues and help improve service performance across the team. Key Responsibilities Act as an escalation point for complex or ongoing customer queries that front-line agents cannot resolve. Support monitoring of CX performance metrics (contact rate, SLA adherence, quality scores) and flag emerging issues. Investigate the root cause of recurring customer issues and feed insight back to the wider team and leadership. Coordinate with other departments (Logistics, Compliance, BI) to resolve escalations and improve end-to-end service. Maintain and update knowledge base content and process documentation to reflect changes in policy or procedure. Support quality monitoring and coaching conversations, helping raise standards across the team. Contribute to small service-improvement projects aimed at reducing contact rate or improving customer satisfaction. What We Need From You Strong communication and problem-solving skills Resilience and a calm approach to handling complex or escalated queries A genuine interest in customer service and continuous improvement GCSEs (or equiva

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: Building AI agents that can assist with any kind of enterprise work is a challenging, open-ended problem. One key piece of solving it is replicating real work environments as realistically as possible - filling them with hard tasks to solve, creating plausible input data, and defining clear rewards for completing the work the right way. We build many of these reinforcement learning (RL) environments, then drop our agents into them to evaluate or train them. In this role, you are responsible for creating these RL environments, running AI agents inside them, and improving both the agents and the environments in the process. The results reach customers, whose feedback feeds back in - and the agent/environment improvement loop continues. Key Responsibilities: There are many open problems in this space. As a Member of Technical Staff, RL Environments, you will: Build new RL environments targeting different agentic capabilities and industry areas Train and evaluate agents in those environments Make all the pieces work together: tasks, data, tool implementations, and verifiers Work across modeling and product to identify

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed AI Engineers work directly with customers owning Gen AI strategy and implementation. On a daily basis, you will build end-to-end workflows, take them to production, and solve real world problems at the largest scale. You will have ample opportunity to contribute learnings from the field back to the Palantir AIP product suite. You will be on the forefront of extending Palantir's existing footprint and strategy into new markets and problem spaces opened up by Gen AI. Core Responsibilities Forward Deployed AI Engineers’ responsibilities look similar to those of a hands-on AI startup CTO: you’ll work in small teams to own delivery of high stakes projects with clients. A day’s work may include building LLM workflows on a large scale, interacting with customers to understand their needs and set their AI strategy, but the most impact will be driven by implementing solutions into the real world of our partner's organisations. Do you aspire to be an entrepreneur or an Applied AI leader? We believe Palantir is the best place — with the best colleagues — to learn how!

About the Job: We're looking for a Senior EMEA Marketing Manager to lead marketing in the region, in close collaboration with Sales, with field activities and events as the core part of the role. This is a senior, individual-contributor position for someone who knows how great regional B2B marketing programs are built — from tactics through hands-on execution — and who's looking to shape and build the approach rather than run a standard playbook. You'll join a growing international marketing team in an essential role for the team and business, reporting to the International Marketing Director. You'll take full ownership of the EMEA field calendar and act as the region's on the ground presence, with the scope to also contribute to broader regional marketing campaigns. In this role, you'll get to innovate and design impactful, memorable experiences that drive real results. Responsibilities: Own the EMEA field calendar end-to-end — from tactics and planning through execution and post-event follow-through, across owned events, third-party conferences, sponsorships, executive roundtables, and partner co-marketing events etc. Lead regional sponsorship approach and vendor management — negotiate sponsorship packages and deliverables, coordinate on assets and work with agencies, partners and vendors. Design differentiated, memorable experiences — go beyond the standard execution model to create formats that genuinely engage audiences and build awareness around the brand. Partner closely with EMEA Sales — work hand-in-hand with Sales and SDR teams on field activities, on-site engagement, and structured post-event follow-up. Act as a confident, credible voice with internal stakeholders to represent Marketing. Own reporting and ROI — track leads, pipeline capture, and spend against your Marketing activities and campaigns, and report results back to leadership. Operate independently — take action and define approach, budget requests, format, and vendors in line with Sales

Agents have changed the game for software delivery and efficacy. Diligent is the leading GRC platform in the world, and we are racing ahead to take the agents show on the road and work with the customers where they work . The FDE function will lead the change on how we embed AI agents into some of the world’s most complex governance, risk and compliance environments. This is not a support or consultancy role. It is a builder role, for someone who is equally comfortable reading a failing agent trace, running a discovery workshop with a bank’s internal audit team, and translating what they find into a production-grade agentic solution. You will be building AI agents for GRC professionals , not assistants that surface suggestions, but agents that own complex, multi-step workflows end to end . Agents that customers can hand a task to and trust it will come back done. Closing the gap between a promising prototype and something a company Board and ELT depends on is a completely . Here’s a breakdown of what you’ll do Embed directly with major enterprise customers (global banks, regulated corporates) across EU and US ; sitting wi th internal audit teams, risk functions, compliance and governance professionals to understand their real workflows and devise agentic solutions to intelligently automate them creating tremendous efficacy and efficiencies for our customers. Run agent-focused discovery workshops, rapidly prototype agentic solutions, and test them with practitioners; distinguishing between workflows that need an agent and those that need a button. Source, integrate, and move data between enterprise systems as part of live customer implementations — understanding the real data landscape customers operate in and building reliable pipelines to support it . Take agents from prototype t

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: As an ideal candidate you have a good understanding of how highly scalable and reliable production infrastructure is built. Most of our backend infrastructure is written in Rust. So familiarity with a compiled language such as C++, Rust, or Go is highly beneficial. RESPONSIBILITIES: Build the SpaceXAI API that serves our models to developers worldwide Own the end-to-end system responsible for high-throughput inference, handling billions of tokens per minute with low latency and high availability, including model serving infrastructure, request routing, SDK development, rate limiting, observability, and efficient scaling BASIC QUALIFICATIONS: Expert knowledge of either Rust or C++ Experience in designing, implementing, and maintaining reliable and horizontally scalable distributed systems Knowledge of service observability and reliability best practices Experience in operating commonly used databases such as PostgreSQL, Clickhouse, and MongoDB PREFERRED SKILLS AND EXPERIENCE: Experience with LLM inference engines and serving frameworks (e.g., SGLang, TensorRT, vLLM) Experience designing or building with agent SDKs and agent orchestration frameworks Experience with Docker, Kubernetes, and containerized applicatio

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core platforms and services. Our Stripe Treasury suite helps users manage and move their funds with ease, providing the robust financial infrastructure and tools they need to power their businesses on a global scale. Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We’re looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our foundational Money Management APIs and services powering our Treasury products globally. Our team collaborates with many cross-functional teams – from Infrastructure to Product Manager – at Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards,

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on GitLab’s External Agents team, you’ll design and build integrations that bring GitLab agents into tools such as Slack and connect external solutions such as Claude Code or Codex with GitLab. You’ll take end-to-end ownership of complex features, help shape architectural patterns for how GitLab exposes its AI functionality, and collaborate with engineers across the Agent Foundations stage and adjacent AI engineering teams. This is a high-visibility area at the intersection of GitLab’s core platform and AI strategy. What you’ll do Develop, ship, and maintain secure, well-teste

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for GitLab.com , self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source co

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on the Flow Components functional team , you'll help build GitLab's Flow Registry, which provides reusable primitives for agentic flows built on the GitLab Duo Agent Platform. Your primary focus will be backend engineering in Python, using LangChain and LangGraph to develop secure, reliable, and scalable capabilities across the Duo Workflow Service and the GitLab monolith. You'll also work across the stack when needed, bringing familiarity with JavaScript and frontend development to support the official GitLab Duo Agent Platform client, Duo CLI, and advocate for a strong user