Central Operations Lead in Pune

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Cloud Support Engineer — AI/ML & Programmability (Night Shift) Location: Pune, India Snowflake's Support team is expanding. We're looking for a Cloud Support Engineer who enjoys working with data and solving a wide variety of problems, drawing on hands-on experience across operating systems, database technologies, big data, data integration, connectors, and networking. Our mission is to make Snowflake the preferred platform for running all AI, ML, data science, and data engineering workloads. You'll join a highly productive, fast-moving team supporting Snowflake Cortex and our ML product lines — work that is central to delivering on Snowflake's AI Data Cloud mission. Snowflake Support is committed to providing high-quality resolutions that help customers deliver data-driven business insights and results. We are a team of subject matter experts working collectively toward our customers' success, building partnerships by listening, learning, and connecting. Snowflake's values shape how we deliver world-class Support: putting customers first, acting with integrity, owning initiative and accountability, and getting it done. As a Cloud Support Engineer, you'll be the technical partner our customers turn to for guidance on using Snowflake effectively. You'll also be the voice

Overview: We are looking for a Senior Data Engineer with deep expertise in Lakehouse architecture, real-time data streaming, cloud data infrastructure, and microservices development on Azure Kubernetes Service (AKS). You will play a central role in designing and delivering next-generation data pipelines, BI solutions, AI/ML platforms, streaming APIs, and scalable microservices that power Guidepoint's research and analytics products. This is a high-impact, hands-on engineering role. You will work closely with data architects, data scientists, analysts, frontend engineers, QA, and DevOps teams to translate complex business requirements into scalable, reliable, and observable data systems. This is a Hybrid role from our Pune office. What You'll Do: Data Engineering & Lakehouse Design, build, and maintain ETL pipelines, data ingestion workflows, and table schemas on Azure Databricks to support BI, analytics, and AI/ML use cases Architect and optimize the Lakehouse using Delta Lake on Databricks, ensuring reliability, performance, and cost efficiency Build and support data pipelines from business applications such as Salesforce, NetSuite, and other enterprise systems Develop and maintain Knowledge Graph models, entity relationship structures, and NLP-based insight pipelines Maintain data governance, data privacy standards, and compliance best practices throughout the data lifecycle Perform root cause analysis on data and processes to identify opportunities for improvement Collaborate with data architects, scientists, and business consumers to populate and optimize the data warehouse for reporting and analytics Microservices & AKS Development Develop and support scalable web APIs and microservices using Python and Azure Platform Services Build new applications, services, and platforms; optimize existing solutions and refactor legacy components using modern, scalable architec