Community Support Specialist in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will primarily be responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Pacific or Mountain Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, inter

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the team: Our Tech

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking a Hardware and Testing Lab Tecnician (Tech Support Specialist III) to support our automated testing device farm, a rapidly scaling on-premises hardware environment that enables automated testing across mobile, desktop, console, and specialty devices. This infrastructure is critical to Roblox's ability to ship quality software rapidly. This role sits within Corporate Engineering's Client Services team and is responsible for the physical and operational lifecycle of hundreds of test devices, from procurement and rack installation through daily health maintenance, break/fix support, and end-of-life recycling. You will work closely with Engineering to understand device configurations and testing requirements, while owning the hands-on execution that keeps these labs running reliably. Success in this role requires someone who takes full ownership of their work, holds themselves accountable, and can be counted on to follow through. This is a fully on-site role in our San Mateo, CA offices. You Will: Receive, asset-tag, inventory, and physically install devices (phones, tablets, Macs, PCs, and potentially consoles/VR) into IDF rack environments. Configure devices at t

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Customs team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The opportunity As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world. You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field. What you’ll do Become

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: Be responsible for executing the movement of ocean an

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Talent Management Specialist to join our Human Resources Team! This individual will report into our Talent Management Manager and will play an integral role within the team owning Employee Listening & People Insights programs and contributing to performance, talent, and development programs across the team. The Talent Management Specialist will independently manage recurring employee listening and talent-cycle programs, support job leveling and architecture resources, and provide continuity across the Talent Management portfolio during periods of team absence. This role will partner cross-functionally to continuously improve our programs and employee experience while translating employee and talent data into meaningful insights and practical actions. If you’re passionate about using employee insights to strengthen the team member experience and enjoy bringing structure, collaboration, and thoughtful solutions to talent programs, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the Role As AI agents move from answering questions to taking action across the internet, the standards that govern identity, delegated authority, discovery, communications, agentic-commerce and payment interfaces, agent-facing web access, agent-specific provenance, and auditability will determine whether agents can operate safely, interoperably, and with clear accountability. OpenAI is looking for an Agent Standards Manager to lead execution of our external technical standards strategy for a defined set of agent standards workstreams. This role will work closely with Agent Security, Applied and Platform teams, Product, Legal, GRC, Global Affairs, and GTM to turn OpenAI’s technical architecture and controls into credible specifications, protocol profiles, assurance criteria, and implementation guidance—and to bring emerging external requirements back into product and security roadmaps before they become blockers. The positions developed here are technical standards positions, not broad public-policy positions. This is a builder’s role as much as an external-facing role. You will execute a prioritized standards plan, author and negotiate protocols, build coalitions, secure the right internal approvals, and represent OpenAI in assigned technical forums. You will also help create repeatable processes that let the compa

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Events Specialist on Vanta’s Strategic Events team, you’ll help execute high-visibility Tier 1 conference sponsorships and flagship programs, reducing execution risk and creating leverage for the broader team. The Strategic Events team creates high-impact experiences that connect Vanta with customers, prospects, partners, and the broader cybersecurity community. The team manages both Vanta-owned flagship programs and major third-party conference sponsorships, partnering across the organization to deliver strong experiences and support business goals. You’ll support a range of strategic events, including Tier 1 conference sponsorships and flagship programs. You’ll work across multiple overlapping timelines, coordinate with internal and external partners, and flag risks early so the team can triage them effectively. What you’ll do as a Senior Events Specialist at Vanta: Support planning and execution for Vanta’s presence at RSAC, Black Hat, Fal.Con, and AWS re:Invent, including sponsorship logistics, exhibit planning, booth design coordination, and on-site execution. You’ll ramp into the portfolio by shadowing AWS re:Invent, taking on planning responsibilities for RSAC, and supporting the strategy and execution of Black Hat. Coordinate sponsor deliverables such as speaking submissions, digital placements, lead retrieval, co-marketing, and event activations. Maintain detailed planning calendars, project trackers, and status updates across multiple events and overlapping workstreams. Identify dependencies and flag execution risks early so the team can triage issues and keep programs on track. Partner with Design, PMM, P

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Inventory Specialists play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise and offers a developmental opportunity for pharmacy team members hoping to grow their career. As an Inventory Specialist, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Inventory Specialists assist in ensuring that pharmacy operations run smoothly; patients’ prescriptions are filled promptly, safely, and accurately; and that the team is providing caring service that exceeds patient expectations, both as a contributor and as a participant-leader. More specifically, Inventory Specialists build upon the skills and responsibilities of the Pharmacy Technician, coordinating and monitoring inventory management activities, while leading with example and coaching the team to execute against best practices. Inventory Specialists operate as part of the pharmacy team through consistent application of Stan

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Rare Disease Hemophilia Sales Organization Mission & Impact Pfizer’s Rare Disease – Hemophilia Sales organization exists to help improve the lives of people living with hemophilia by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need—promoting Pfizer Hemophilia therapies compliantly, helping customers understand appropriate use, and reducing access and care coordination barriers so more patients can start and stay on the right therapy. Our impact is better, more consistent outcomes for patients and a higher standard of care across the hemophilia community. Patient impact in rare disease: Support appropriate diagnosis, referral to Hemophilia Treatment Centers (HTCs) where applicable, initiation, and persistence by engaging hematologists, HTC multidisciplinary teams, and allied care partners involved in bleeding disorder management. Disease educ

Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Rare Disease Hemophilia Sales Organization Mission & Impact Pfizer’s Rare Disease – Hemophilia Sales organization exists to help improve the lives of people living with hemophilia by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need—promoting Pfizer Hemophilia therapies compliantly, helping customers understand appropriate use, and reducing access and care coordination barriers so more patients can start and stay on the right therapy. Our impact is better, more consistent outcomes for patients and a higher standard of care across the hemophilia community. Patient impact in rare disease: Support appropriate diagnosis, referral to Hemophilia Treatment Centers (HTCs) where applicable, initiation, and persistence by engaging hematologists, HTC multidisciplinary teams, and allied care partners involved in bleeding disorder management. Disease education grounded in evidence: Reinforce evidence-based value narratives using approved materials to support informed clinical decision-making in hemophilia. Coordinated care pathways & access: Partner across the matrix and with HTCs, specialty pharmacies, payers, and ancillary sites to simplify starts, reimbursement navigation, and continuity

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. At Baxter, our mission is to save and sustain lives. As a Sr. Clinical Solutions Specialist, you will partner with healthcare organizations to implement and optimize Baxter's Care Communications solutions, including nurse call and digital health technologies. In this role, you will apply your clinical knowledge to assess workflows, support system implementation, and guide organizations through the adoption of technology solutions that enhance communication and care delivery. Success is measured by the effective deployment of clinical solutions, customer adoption, and achievement of implementation milestones. Your Team You will be part of the Care Communications Clinical Operations team, supporting healthcare customers throughout the implementation lifecycle. The team works closely with Project Managers, Implementation Specialists, Engineers, Account Managers, and Care Communications leaders to deliver clinical technology solutions