Concierge Guest Services in Kuala Lumpur

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Appraisal Property Management (APM) have been appointed to provide comprehensive Property and Asset Management services for Kuala Lumpur’s newest office tower which is expected to be completed in the coming weeks. APM is part of the JLL group, a global leader in the provision of property and investment services. We will provide operational and engineering services, security and emergency services, tenancy lease administration, customer experience, financial management and asset planning utilising the specialist skills of a diverse and motivated team of professionals based at the building at TRX, Kuala Lumpur. The property should be considered as a market leader in tenant and visitor experience, providing a level of service ordinarily experienced in a five star hospitality environment The primary focus is to ensure maximum customer satisfaction, by fostering good working relationships with customers and ensuring they are kept up to date with events within the building either by direct communication or via the dedicated property web site and portal. The role is also principally responsible for the property customer engagement, event and placemaking program. You will play a vital role in ensuring timely and accurate communications with the property community, and in ensuring that disruption and inconvenience is minimized as much as possibl