Contract Administrator in United Kingdom

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Claims, Post Dispatch & Returns Reports to: Head of CX - Courier & Fulfilment Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the Post Dispatch Communications, Carrier Claims and Returns functions, helping deliver a seamless end-to-end delivery and returns experience for customers and clients, from order dispatch through to resolution of any delivery, claims or return issues. Key Responsibilities Post Dispatch Communications Act as the voice of the customer for delivery excellence, helping improve touchpoints across the order-to-delivery journey for outbound and inbound shipments. Support the day-to-day relationship with our Post Dispatch Communications 3rd party provider (parcelLab), and help manage courier delays to reduce their impact on contact rates. Assist with onboarding new couriers, clients, sites and carrier services, setting up parcelLab/STS configurations and appropriate communication flows and brand tone. Support regular performance reviews of Post Dispatch Communications, maintaining metrics and reporting and helping communicate results and recommendations to stakeholders and clients. Collaborate with cross-functional teams across Ingenuity and PLC to support a seamless experience and identify revenue opportunities. Carrier Claims Support timely, accurate submission of claims to carriers, including requi

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Onboarding Reports to: Customer Success Director Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the end-to-end onboarding of new clients into the Customer Experience function, coordinating project plans, channel set-up, testing and stakeholder communication so every client goes live smoothly and on time. Key Responsibilities Maintain onboarding project plans and trackers for assigned clients, minute onboarding calls, and produce regular status summaries for internal and client audiences. Support configuration of customer service channels (email, live chat, phone, social and marketplace), including auto-responses, macros, routing rules, SLAs and holiday calendars. Assist with knowledge base/FAQ setup and configure user accounts, roles and permissions. Draft and run UAT test scripts, log and track defects to resolution, and coordinate sign-off with clients. Act as a day-to-day point of contact for onboarding clients, handling first-line escalations and supporting a complete handover to BAU/account management. Coordinate across internal teams (CS Operations, Client Services, Tech, Fulfilment) to keep onboarding on track, raising and chasing internal tickets. Brief the operations team ahead of go-live on volumes, staffing and edge cases, and flag resourcing or capacity risks early. What We Need From You A friendly, organis

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title: Fixed Term - Customer Operations Advisor Contract Type: 3 - 6 months (Dependant on business requirements) Shifts: Monday – Friday 8am-4pm with a 1 in 4 weekend Start Date - 2nd November or 9th November As a customer operations advisor, you're a vital part of our team, acting as a central point of contact for resolving customer and site issues. You'll work closely with other departments and manage a variety of administrative tasks, from handling invoices and refunds to engaging directly with customers on our websites and social platforms. Your role is essential in ensuring a positive and professional experience for everyone. What sets us apart is the continuous support you’ll receive, helping you master what it takes to provide exceptional service. In addition, you’ll receive specialised brand training tailored to your team, giving you in-depth product knowledge and the opportunity to experience products first hand. Here at Ingenuity, when you show up, you're ready to put your best foot forward and be an active part of our team. We're looking for someone who is ready to dig in and tackle challenges head-on, and ultimately, get it done by seeing every task through to completion. Key Responsibilities: Working with Customer Service to resolve customer and site issues efficiently through ticket management. Build and maintain working relationships across different departments. Manage customer

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. In this role you will be responsible for one of THG Fulfil's largest and most complex accounts, spanning B2B/channel and B2C/D2C fulfilment, inbound and new product introduction (NPI), value-added services, systems integration, and commercial administration, with direct exposure to both client leadership and THG group executives. The Role This is one of the most strategic, highest-visibility accounts in the Fulfil portfolio, and a newly created, dedicated role to match. It carries real intensity: a daily governance and reporting obligation, and a breadth of scope across B2B, B2C/D2C, inbound, NPI, VAS, integrations and commercial that effectively spans several workstreams under one relationship. With that comes genuine ownership. The successful candidate will be THG's primary point of contact for the client's operational, logistics and programme teams, translating their requirements into internal action across warehouse operations, transport, IT/integrations, ISC and commercial — and holding those teams to delivery. They will own the account's governance calendar and daily reporting, resolve escalations end-to-end, and hold credible technical conversations on integrations without needing to do that work personally. This is a role for someone who wants to run something significant, not administer it. Why This Role Real seniority from day one: of one of Fulfil's largest and most complex accounts — you're the person in the room with senior leadership on both sides, not a supporting player. A genuin

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. This role is responsible for helping launch and scale Ramp’s brand media presence outside the United States across channels like TV, Podcasts, and Out-of-Home. You’ll help determine where Ramp shows up, how our brand should enter new markets, and how we judge whether an investment is working. You’ll operate across strategy, research, execution, and measurement, partnering with an experienced marketing team with the creative, analytical, and technical resources to deliver against ambitious growth goals. This is a key role in which you’ll be uniquely positioned to shape Ramp’s global growth by helping establish the playbook for launching in new markets. What You'll Do Research local media landscapes, audience behavior, competitive activity, cultural context, and category dynamics to inform market- and channel-entry decisions. Build launch and investment playbooks for brand channels, and work with media buying agencies to turn strategy into plans across TV, podcasts, radio, OOH, and digital video. D

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: The Event Marketing Specialist EMEIA is responsible for executing, and analysing event marketing programmes specifically designed to develop the sales pipeline for Jamf’s EMEIA market. In this role, they will ensure that marketing efforts are successfully executed, appropriately placed, and coordinated with company initiatives. This role is offered as hybrid from our office in London, with the expectation to be in the office 1-2 days per week. We are only able to accept applications for those based in the UK and have sponsorship to live and work in the UK. # LI -Hybrid What you can expect to do in this role: Develop project-specific tactics and execution plans to align with the business goals, drive opportunities and accelerate pipeline growth. Execute event marketing activities to a professional standard, including meeting deadlines and communicating effectively with your leadership, and third-party vendors. Collaborate and work cross-functionally with sales and marketing teams to define strategy in support of company and department goals. Prepare, manage, and adhere to activity-specific budgets, forecast spend, anticipate needs and seek ways to improve efficiency. Monitor and report on activity and campaign performance, summarise key findings, recommend and make timely adjustments when necessary. Develop follow-up plans alongside the Jamf sales team. What are we looking for

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our London office (Soho). This is a mat leave coverage contract that we expect to go for 8 to 9 months in duration. About the Role Join our team as a Marketing Lead and play a key role in driving Taskrabbit's growth across the UK market. This role combines ownership of the UK's go to market strategy with hands-on execution - from local activations and metro-level initiatives to partnerships. It's ideal for someone who thrives in fast-paced, cross-functional environments, is equally comfortable with data and with people, and is passionate about growing a two-sided marketplace. This role reports to the UK Senior Country Manager, working closely with central Marketing Channel Leads, Tasker Operations, Product and other global teams. The Marketing Lead executes on the country-level top-of-funnel commercial and marketing strategy

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: French - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & French Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing our core valu

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Spanish - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote (UK Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & Spanish Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of s

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Fixed Term - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 2nd November or 9th November As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills Willingness to learn and develop new skills A professional, friendly and hard-working individual. E

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Spanish - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & Spanish Willingness to learn and develop new skills A professional, friendly and hard-working individu

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: German - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Northwich, Cheshire Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & German Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of sh

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: French - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & French Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Food & Beverage Assistant – Restaurant, Bar & Meetings & Events Location: King Street Town House Department: Food & Beverage Contract: Full Time / Part Time / Casual Salary: Competitive + Service Charge + Benefits Join Our Team We are looking for enthusiastic and customer-focused Food & Beverage Assistants to join our team. If you enjoy creating memorable guest experiences and thrive in a fast-paced hospitality environment, we'd love to hear from you. Working across our restaurant, bar, meetings and events, you'll play an important role in delivering outstanding service while ensuring every guest receives a warm welcome and exceptional hospitality. What You'll Be Doing Welcoming guests with a friendly and professional approach. Taking food and drink orders accurately. Serving food and beverages to a high standard. Preparing meeting rooms and event spaces. Supporting conferences, weddings and private events. Setting up and clearing tables and event areas. Maintaining high standards of cleanliness and presentation. Recommending menu items and beverages to guests. Following food safety, hygiene and allergen procedures. Working as part of a supportive and professional team. What We're Looking For A passion for hospitality and customer service. A positive, friendly and professional attitude. Excellent communication skills. A team player who enjoys working with others. Reliable, punctual and well presented. Flexible to work evenings, weekends and public holidays. Previous hospitality exp

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: German - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote (UK Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & German Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise