Customer Engineering Director in India

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Engineering, Platform Operations & Productivity, you'll own three functions that all require hands-on technical depth, not just people management. Platform Staff is a small, senior, AI-native team that moves to wherever the organization needs the most leverage, from standing up early scaffolding for an initiative, to taking on a high-impact customer request that doesn't fit any existing team's charter, to stepping directly into a production crisis until it's resolved. This role is for a technical engineering director who has personally built distributed systems, not only managed people wh

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform. You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices. Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services. You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck. You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams. You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams. You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working. You are passionate about continuous improvement and have built learning organizations that keep up w

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role GitLab.com is being rebuilt as a horizontally scalable cluster. Two primitives make that possible: Organizations , the tenant boundary that makes a customer's data a single addressable, portable unit, and Cells , independent GitLab instances that host those Organizations and can be provisioned on demand across clouds and regions. The target is a 100x increase in headroom for GitLab.com, delivered without customers ever seeing a cell. Same domain, same URLs, same product — a substrate underneath that scales by adding capacity rather than by negotiating with a single database. The boundary we are building

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the foundation of trust on the internet, and at Okta, we are building a world where anyone can safely use any technology. We are looking for a driven, curious, and empathetic product-minded engineering leader to expand Okta’s market footprint by growing our global integration ecosystem. As the Director of Engineering for the Okta Integration Ecosystem in Bangalore, you will lead, scale, and inspire a talented organization of engineering managers and engineers dedicated to evolving Okta-built integrations across our entire product portfolio. This is a high-impact, high-visibility role. If you are passionate about customer security, obsessed with developer experience, and love engaging with a vibrant technology community, we want to hear from you. What You’ll Do Lead and Scale the Team: Mentor, inspire, and grow a world-class engineering organization in Bangalore, directly managing engineering managers and senior individual contributors while fostering a high-performance culture. Drive Integration Strategy: Own the technical roadmap and execution for Okta’s integrations across a massive gamut of applications—spanning traditional Enterprise systems, SaaS, On-prem infrastructure, Active Directory (AD), Azure, and next-generation AI agents. Advance Modern Infra & Governance: Drive the development, rollout, and governance of the official Okta MCP (Model Context Protocol) Server. Streamline and enable partner integrations through robust Terraform P

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Location: India (Pune / Hybrid) Type: Full-time Reports To: VP Engineering The Role This is a pivotal leadership role for someone who started their career as an engineer and has grown into an inspiring, delivery-focused leader. You will build, grow, and lead our India engineering team from the ground up — hiring great people, establishing strong engineering culture, and ensuring the India team&n

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Location: India (Pune / Hybrid) Type: Full-time Reports To: VP Engineering The Role This is a pivotal leadership role for someone who started their career as an engineer and has grown into an inspiring, delivery-focused leader. You will build, grow, and lead our India engineering team from the ground up — hiring great people, establishing strong engineering culture, and ensuring the India team&n

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This role is open to people who are currently in a product leadership role or someone in an engineering leadership role that is interested to make the switch into product. This role combines experienced product management leadership with the pivotal responsibilities of a Group Product Lead, offering an opportunity to shape the product strategy and the missions of several teams. You will oversee the product management execution working closely with the product managers for several cross-functional software engineering teams around the world. This position reports to the Head of Product for the Platform Engineering Strategic Business Unit, which is responsible for Appian Cloud offering. An excellent candidate will come with a wide range of experience in a product leadership role in the cloud infrastructure domain at a software-as-a-service firm. The product portfolio owned by this position will cover a wide range of cloud native infrastructure and services – from the highly available, resilient, scalable, and efficient infrastructure components on which all Appian Cloud services operate to the the scalable, enterprise-grade managed services that power the backend data persistence and event streams for customer sites in Appian Cloud. You will provide product management leadership for initiatives that deliver efficient and scalable infrastructure, core compute capacity, and managed data planes as multi-tenant services to accelerate the innovations of Engineering teams throughout the department. Your portfolio will include aspects that intersect with AWS accou

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India. What you’ll do Design and

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! AI Platform Engineering Location: Bangalore (Hybrid - in office at least 3 days/week) About the Role We are seeking an experienced and visionary technology leader to lead the development and scaling of our Operational AI platform capabilities. This role will own the strategy, architecture, delivery, and operational excellence of Couchbase AI Cloud Platform capabilities. This is a strategic leadership role at the intersection of distributed systems, cloud-native platforms, and AI. You will lead a large, multi-layered engineering organization responsible for delivering The Operational Data Platform for AI, while partnering closely with Product, Design, SRE, and Go-To-Market teams. Your leadership will directly influence company growth, customer adoption, platform reliability, and Couchbase’s competitive pos

About the Team OpenAI's GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI's mission toward AGI. We work cross-functionally across Product, Engineering, Security, Legal, Marketing, Customer Success, and Sales to turn strategic partnerships into measurable business outcomes. This role sits within the GTM Partnerships organization and is responsible for leading OpenAI's strategic relationships with three of the world's largest Global Systems Integrators (GSIs): HCLTech, Wipro, and Cognizant . These partners play a critical role in helping enterprise customers design, deploy, and scale AI solutions by combining OpenAI's technology with deep industry expertise, consulting capabilities, and global delivery organizations. This role reports to the Head of GSIs and will be responsible for driving executive alignment, joint go-to-market strategy, commercial execution, and scalable partnership programs across these strategic accounts. About the Role We are hiring a Partner Director, HCL, Wipro & Cognizant to lead and grow three of OpenAI's most strategic Global Systems Integrator partnerships. You will own executive relationships, develop and execute joint business plans, and drive coordinated go-to-market motions that accelerate customer adoption and revenue growth. This is a highly strategic, externally facing role that requires a blend of executive relationship management, commercial leadership, operational excellence, and ecosystem expertise. You'll work closely with OpenAI Sales, Solutions Engineering, Customer Success, Product, Marketing, Legal, Security, and partner leadership teams to build repeatable motions that generate pipeline, enable successful customer deployments, and deepen long-term strategic alignment. The ideal candidate understands how large consulting organizations operate, has experience driving revenue through strategic partn

About the company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Job Description: As an Account Manager you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand building, how to sell innovation, drive deals forward and compress decision cycles. You will play a key role in driving our business to great heights, and drive our revenue growth in parallel. We're looking for a passionate farming growth hacker with a track record of proven success in Data Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an added advantage. Job Responsibilities: As an Account Manager, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple account management strategy implementation assignments supporting the Account Management function & will work directly with the business, IT and strategy teams in catering to the end-to-end business needs. Essential Responsibilities: Manage account management strategy implementation and validation Effective communication and presentation Ability to work as in a team as well as contributing as an individual Lead and provide a road map for the team of account Able to establish priorities and co

Marketing Director- Paytm (Inference and Agentic AI) Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview: Paytm is looking to hire a Marketing Director to own B2B marketing, demand generation, product marketing, and sales enablement for Paytm’s Inference and Agentic AI products. This is a managerial role that will lead a team of marketing managers and drive marketing across enterprise clients and mid market merchants. The role will be responsible for building market presence, qualified pipeline, product launches, agentic marketing initiatives, and sales enablement programs across Paytm AI products including Pi Commerce and future AI agents. The candidate will own positioning, messaging, GTM communication, lead generation, demand generation, account engagement, and customer marketing across digital, offline, and agentic channels. The role requires strong B2B SaaS marketing experience, product marketing judgment, demand generation depth, team leadership, and ability to convert AI product capabilities into clear business value. Key Responsibilities Own end-to-end marketing strategy for Paytm AI products across Enterprise and Mid-Market segments. Drive demand generation through digital campaigns, webinars, events, ABM, content, and partne

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners. You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in India and can be based out of either Delhi, Mumbai or Bangalore. For locations with an office, we operate in a hybrid model of 3 days in the office. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan. Win lighthouse accounts through outbound sales outreach. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Support the recruitment and onboarding of other teammates. Support the development of company culture. We're seeking someone with experience including: 7+ years of direct selling experience in Data and AI or Cloud. Designing and executing complex go to market strategies. Orchestrating programmatic sales motions with partners. Experience operating in fast paced, high growth environments. Working directly with c-level executives. Leading high-visib

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role will be based in Delhi. In this role, you will: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account metrics to create reports and provide insights to internal and external stakeholders. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment and onboarding of other teammates.

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help Oil & Gas customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Oil & Gas, you will own executive-level relationships with leading energy companies and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as exploration and production, field operations, asset performance, predictive maintenance, engineering, supply chain, safety, regulatory workflows, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the Oil & Gas industry with AI. In this role, you'll: Manage a small number of key Oil & Gas accounts, developing and executing comprehensive account strategies. Build trusted relationships with senior executives and business leaders across techn