Jobs in France

Customer Experience Manager in France

81 active opportunities · Updated October 2026

Explore current customer experience manager jobs across France. Filter by work mode, employment type, experience, department, date posted and distance.

F
📍 France· Full-time
✓ Quality checkedCompany trend -100%

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers, aligning engagement with customer goals and success metrics Use product data and customer insights to develop proactive engagement strategies that drive measurable value Document engagement strategies through high-quality, bespoke enablement plans tailored to each customer Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments, from individu

P
📍 France· Full-time
✓ Quality checked

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer Success Managers and own the “How” of technical solutioning. This is a consultative role that requires both depth and versatility. This is no support role; you'll be the technical architect of Customer Success, turning complex and nuanced challenges into repeatable solutions that benefit our entire enterprise customer base. As a CSE, you consult on the technical implementation path. When a customer needs to get from point A to point B, you figure out how to make it happen - whether that means architecting workflows within Postman, guiding integrations, or creating pragmatic workarounds when the product doesn't quite fit. A key part of this role is turning individual solutions into reusable assets that shorten time to value for future customers. We don’t believe in reinventing the wheel each time. Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into

JavaScriptTypeScriptJavaNode.js
O
📍 France· Full-time
✓ Quality checkedCompany trend -100%

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ yea

SQLAWSGitRest
D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

As Engineering Manager for Code Security, you'll lead a team of engineers building Infrastructure as Code and Secrets protection - one of the fastest-growing areas inside Datadog's security business, with a strong roadmap and real customer problems to solve. You'll partner closely with Product Management and User Experience to shape how the team delivers, stay hands-on with the technical work, and bring AI deeply into how your engineers build. The organization is still young, which means real room to shape its direction and grow into broader scope as it does. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead and grow a team of engineers building Datadog's Infrastructure as Code and Secrets security products Own the team's roadmap, staffing, and delivery, partnering closely with Product Management and User Experience Stay hands-on: contribute to code review, weigh in on design decisions, and participate in the on-call rotation Bring AI deeply into how the team builds, from adopting agentic coding tools to rethinking workflows around them Coach engineers at every level, giving direct feedback and helping them grow their scope and careers Keep the team's projects and programs organized as priorities shift across a fast-growing area Who You Are: You've managed software engineers for 2+ years, with a track record of shipping through your team You bring a strong technical background you can draw on in day-to-day roadmap and design conversations You're comfortable staying close to the work - reviewing code and unblocking technical decisions alongside your team You've integrated AI agents into how you and your team deliver code, not just experimented with them You keep projects and programs organized, even as priorities and scope shift &n

D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

Source Code Integration enables Product teams at Datadog to develop features that leverage our customers’ source code. This brings the platform closer to developers, as it helps them relate their telemetry to code to run automated investigations, debug their services with stack traces and profiles, scan their code for security issues, or make proactive fixes, among others. The team owns all the platform services, infrastructure and integrations required to access and synchronize our customer repositories in a secure, reliable and efficient manner. We are looking for a hands-on technical leader to drive the growth of our platform, as Datadog shifts left and becomes more developer-friendly and AI-ready. In this role you will lead the growth of our platform to support an increasing number of high profile features and teams, and work with a team of engineers of varied experience levels to shape our roadmap and deliver impactful solutions at scale. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead and cultivate a team of engineers of diverse experience levels, including performance management and career development Lead technical and strategical discussions to better understand the challenges and opportunities faced by our team and our stakeholders Own and drive the relationships with product teams and major stakeholders, balancing competing requests with long term investments, and prioritizing impact across the whole platform Run a lightweight process to pace and track what we work on. Support the progressive delivery of high quality work through demos and frequent iteration Stay in touch with your team’s systems, and roll up your sleeves when needed to unblock your team by writing code or troubleshooting issue

PythonJavaSQLPostgreSQL
D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

At Datadog we’re growing our community focused events Datadog Summits, DASH , and our in-office Meetups and User Groups , to enable us to deliver events, and content to our global audience. As we scale these programs we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events in the EMEA region. The Datadog Technical Advocacy teams are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver on regional events in EMEA, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Planning and delivering technical programming for local and regional events, ensuring we are able to scale these sustainably Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success Identifying and resolving risks and blockers for our event programming Maintaining our internal tools and public website for event agenda and speaker content Owning our onsite speaker experience for both internal and customer speakers Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations Collaborate closely with our Community teams, external stakeholders, and the VP of Community Create and refine processes; maintain focus on continual improvements, automation and scaling Communicat

GitAIGoRust
D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

We’re looking for an Engineering Manager to lead our Sensitive Data Scanner (SDS) Telemetry team. The SDS group’s mission is to be the world’s easiest-to-use tool to discover, classify, manage, and report sensitive data risks across cloud, on-premise, and code environments. This team builds and scales the detection capabilities that scan all telemetry data flowing into Datadog — logs, APM spans, and RUM events — operating in streaming, at processing time, and at very large scale. You’ll lead a small, close-knit team based in Paris, with the opportunity to shape how the team grows as SDS Telemetry’s scope expands. It’s a chance to combine hands-on technical leadership with direct customer and product impact in the security and observability space. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a team of engineers building real-time sensitive data detection across Datadog’s Logs, APM, and RUM telemetry pipelines Partner closely with the Logs, APM, and RUM teams, plus Datadog’s Trust & Safety team, to align on roadmap and integration priorities Shape product direction by working closely with Product, grounding decisions in customer needs and business impact Stay hands-on: contribute to design decisions and participate in the team’s on-call rotation Recruit, mentor, and develop engineers as the team grows beyond its initial size Help build a strong engineering culture as part of Datadog’s broader Sensitive Data Scanner group Who You Are: You have experience building and shipping revenue-generating products, with strong product acumen and a customer-first mindset You have hands-on experience with Go and/or Java, and a track record building distributed, streaming systems at scale You have experience managing engineers — or are

JavaAIGoRust
D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI , LLMObs and all our AI research . As an engineering manager for the Training & Serving team, you’ll join a new and fast growing team and organization. You will support building and scaling the team, define our technical vision and help shape the roadmap. Your team will lead the charge on multiple critical technical challenges: distributed training of foundation models, serving at scale, designing the user experience. You’ll work closely with sister teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org and with Datadog infrastructure & tooling teams to build out systems from the ground up. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Manage and grow the Training & Serving team, directly managing 10+ engineers Define our technical roadmap in alignment with AI platform goals and the Applied AI team roadmap. Work with our core platform teams to tailor Datadog's storage, infrastructure and data pipelines to our needs Create a strong team culture aligned with our engineering standards and our customer focus Participate in hands-on work: Code reviews, design reviews and some coding Who You Are: Previous experience (1+ years) leading software engineering teams, as a tech lead or people manager Strong technician with a mix of backend, data engineer and infrastructure experience who is interested in remaining a hands-on leader Excellent leader with strong

RestAIGoRust
D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

Observability Pipelines (OP) is Datadog's on-premise, vendor-agnostic telemetry pipeline product. As an Engineering Manager on the team, you'll own people management and engineering execution for one of OP's core missions, spanning areas like Integrations (ingesting from and routing to the many source and destination systems customers rely on), streaming insights, cost control, or pipeline capabilities, reliability and scalability. You'll partner directly with Product to help shape the roadmap, and work closely with your peer EMs and senior ICs to define how OP operates and grows. This is an opportunity to build your management craft while having real influence over the technical direction of a fast-growing product area. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Own people management and engineering execution Establish a strong operating rhythm for the team Drive high standards for on-call rotations and incident response Partner with Product on the roadmap, balancing product priorities with technical realities Lead, coach, and grow the careers of engineers on your team Who You Are: Experienced managing engineers directly, comfortable owning a team’s operating rhythm end-to-end, from planning through execution and stakeholder communication to incident and on-call ownership Have a technical background in distributed systems and data infrastructure Have experience with on-premises or customer-installed software concepts A product-minded partner to have on the team — you enjoy working with Product on strategy Experience with high-performance or Rust-based data pipeline systems Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications o

D
📍 France· Full-time
✓ Quality checkedCompany trend -94%

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog. You Will: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedu

GitLinuxAIGo
D
📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94%

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI , LLMObs and all our AI research . As an engineering manager for the Evaluation & Annotation team, you’ll join a new and fast growing team and organization. You will support building and scaling the team, define our technical vision and help shape the roadmap. Your team will lead the charge on multiple critical technical challenges: AI model evaluation both offline and online, designing tooling and processes around human annotation, and establishing the standard around synthetics and AI generated datasets. You’ll work closely with sister teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org and with Datadog infrastructure & tooling teams to build out systems from the ground up. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Manage and grow the Evaluation & Annotation team, directly managing 4-6 engineers Define our technical roadmap in alignment with AI platform goals and the Applied AI team roadmap. Work with our core platform teams to tailor Datadog's storage and data pipelines to our needs Create a strong team culture aligned with our engineering standards and our customer focus Participate in hands-on work: Code reviews, design reviews and some coding Who You Are: A Software Engineer at heart with a previous experience leading software engineering teams, as a tech lead or people manager Excellent leader with strong interpersonal skills, and the

RestAIGoRust
O
📍 France· Full-time
✓ Quality checkedCompany trend -100%

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with

AWSGitRestAI
D
📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94%

We are looking for a strong technical leader to join the Private Action Runner team, part of the larger Action Platform group and help shape one of the core execution layers behind Datadog’s action-taking and remediation capabilities. Private Action Runner (PAR) enables Datadog products and AI agents to securely run actions inside customer infrastructure with controls for authentication, permissions, auditing and safe execution. The role will be hands-on, covering architecture, implementation, reliability and collaboration with teams integrating PAR across Datadog. It also offers leadership exposure through leading a team of 3 engineers, with the expectation that the role will quickly transition into a formal Engineering Manager 1 position as the team grows. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: (Describe role responsibilities here) Solve a scaling bottleneck in a critical service Deploy a new feature to production, progressively rolling it out with feature flags Investigate and fix a production issue from a service your team owns Design a way to scale up a service for more traffic With your team, plan the most important projects to work on next Mentor and lead a small team of 3 engineers Who You Are: (Describe role qualifications here) You have significant experience in one or more languages You value code simplicity and performance You can design architecture to solve problems at high scale You have a BS/MS/PhD in a scientific field or equivalent experience You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI

N
📍 Remote, France· Remote
✓ Quality checked

NVIDIA’s Worldwide Field Operations (WWFO) team is looking for a Solution Architect with expertise in Generative AI, Data Science applications and Machine Learning (ML) to work with our Hyperscaler partners. In our Solutions Architecture team, we work with the most exciting platform for accelerated computing and drive the latest breakthroughs in artificial intelligence. We need individuals who can enable customer and partner productivity. Our goal is to develop long-lasting relationships with our technology partners, making NVIDIA an integral part of end-user solutions. We are looking for someone who is always thinking about artificial intelligence, someone who can maintain alignment in a fast paced and constantly evolving field. You will be working with the latest NVIDIA technologies coupled with the most advanced CSP infrastructures, changing the way people interact with technology. As a Solutions Architect, you will be the first line of technical expertise between NVIDIA, our Hyperscaler partners and our end-customers. For this role, the primary focus will be on our strategic partnership with Google (GCP). Your duties will vary from working on proof-of-concept demonstrations, to driving relationships with key technical executives and managers to evangelize accelerated computing and Generative AI. Dynamically engaging with developers, researchers, data scientists, IT managers and senior leaders is a meaningful part of the Solutions Architect role and will give you experience with a range of challenges and solutions. What You'll Be Doing: Develop and demonstrate solutions based on Hyperscalers and NVIDIA’s pioneering GenAI software and hardware technologies to developers Work directly with key customers and our Hyperscalers partners to understand their challenges and provide the best solutions based on NVIDIA products Perform in-depth analysis and opti

GCPDockerKubernetesMachine Learning
D
📍 Bordeaux, France· Full-time· Remote
✓ High-confidence listingCompany trend -94%
Quick readStrong listing-quality and freshness signals

Datadog Notebooks provide customers with a collaborative surface for ad-hoc data analysis, technical documentation, incident postmortems and runbooks. The power and flexibility of Notebooks also makes it the perfect place to integrate AI tools that can augment user workflows. Our vision is that in Notebooks users can collaborate with each other and with AI agents seamlessly. We are looking for a product-oriented Senior Software Engineer to help build the AI-assisted workflows that are becoming central to how customers use Notebooks. In this role you will work closely with product and design, and own platforms for analysis workflows and context discovery. There is a real opportunity for impact here: turning Notebooks into the tool that helps customers go from uncertainty to answer, and making that knowledge retrievable and reusable across Datadog products. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Lead the design and delivery of AI-powered product experiences for Notebooks and adjacent surfaces Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments Provide technical leadership and mentorship while helping establish AI engineering best practices Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services Who You Are You have experience with Go,

PythonAIGoRust

Other cities to consider

More places hiring for this role

🔔

Get new customer experience manager jobs in France by email

Daily job updates · Unsubscribe anytime