Customer Success Architect in India

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team Amplitude’s mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. Join us as we deliver innovative and creative solutions to our customers. We're looking for a Customer Success Architect, based in India and supporting Global Customers , with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thri

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role can be based remotely in the Indian region. As an ideal candidate, you will have: 5+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Working knowledge of UI development with demonstrable skills in semantic HTML, modern CSS, and TypeScript, integrated with frameworks(e.g, Vue.js , React.js , Angular.js ). Should demonstrate working knowledge of using AI agents (e.g Cursor, v0, Lovable, Windsurf) to orchestrate UI designs and interfaces. Proficient in deploying applications to the Cloud with cloud best practices(DevOps) any one cloud provider preferable AWS. Experience with benchmarking, profiling and performance tuning of Database systems 3+ years of software development experience Excellent presentation and communication skills A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database progra

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Software Architect to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for an experienced Software Architect to join our team and help us build the future of identity and access management. Ideal candidate should be : Hands-on expert developer in Java who is deeply technical with a passion for building high-quality, secure, and p

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Principal Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for a seasoned Principal Engineer to join our team and help us build the future of identity and access management. Ideal candidate should be Hands-on expert developer in Java who is deeply technical with a passion for building

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office Appian Customer Success is obsessed with delivering exceptional customer outcomes and driving mission-critical business impact. Grounded in our core values of Excellence and Intensity, we act as elite technical advisors to our commercial clients. By joining this high-performance team, you will champion a culture of candid communication and excellence while accelerating global adoption of our AI-Powered Process Automation platform. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the web application stack. Performance Profiling & Analysis: Analyze database execution plans, system logs, and Locust load test outputs to isolate and resolve root-cause performance bottlenecks. Technical Quality & Enablement: Ensure continuous integration and delivery alignment by applying strong DevSecOps practices, robust automated testing, and clean coding standards. Required Qualifications Bachelor’s Degree in Computer Science, Engineering, Information Systems, or Mathematics. 8+ years of pro

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Principal Consultant Location: Chennai, India | Work Model: In Office Our Customer Success team in Chennai serves as elite technical advisors for global enterprise teams. We bridge deep software architecture with business strategy, building scalable platform environments that leverage AI-Powered Process Automation to solve mission-critical operational challenges. As a Principal Technical Consultant , you will assume architectural leadership for multi-application platform design, execution, and performance optimization. Top engineering talent joins Appian in this role to move beyond basic application maintenance and ensure applications are resilient, scalable, and built to power mission-critical operations at enterprise scale . What You’ll Do Architect Platform Scalability: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema optimization, data modeling , system performance, and responsive UX/UI . Engineered Integrations: Perform hands-on design, development, and code reviews using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly isolate performance bottlenecks, memory leaks, resource contention, and latency spikes across the entire web application stack. Performance Analysis & Profiling: Analyze database execution plans, JVM/memory utilization, and Locust load test outputs to resolve root-cause architectural bottlenecks. Technical Communication & Enablement: Translate complex system diagnostics in

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-velocity business impact. Our Public Sector team acts as a trusted strategic partner to government agencies and organizations, bringing their most vital ideas to life. By joining this high-performing team, you will strengthen and evolve your technical consulting skills while accelerating the adoption of our AI-Powered Process Automation platform across critical public infrastructure. As a Senior Consultant, you will step into a pivotal leadership role at the intersection of public sector strategy and modern technical innovation. This is your opportunity to move beyond isolated coding tasks and own the end-to-end delivery of highly visible, complex enterprise systems. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders - enabling enterprise organizations to achieve true Enterprise-Grade Orchestration . What You’ll Do Passion for mentoring/developing others and experience leading small teams through post-sale software implementation Ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies (pair programming,

About the company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Job Description: As an Account Manager you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand building, how to sell innovation, drive deals forward and compress decision cycles. You will play a key role in driving our business to great heights, and drive our revenue growth in parallel. We're looking for a passionate farming growth hacker with a track record of proven success in Data Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an added advantage. Job Responsibilities: As an Account Manager, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple account management strategy implementation assignments supporting the Account Management function & will work directly with the business, IT and strategy teams in catering to the end-to-end business needs. Essential Responsibilities: Manage account management strategy implementation and validation Effective communication and presentation Ability to work as in a team as well as contributing as an individual Lead and provide a road map for the team of account Able to establish priorities and co

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product deliv

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration:

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team and play a pivotal role in delivering our highest-quality suite of products. In this role, you will contribute to building clean, robust code with a relentless focus on quality and customer success. You will be instrumental in developing a new SaaS platform designed to provide a secure, consistent, and best-in-class experience for customers purchasing and utilizing various Portworx offerings. As a core developer, you will take ownership of designing and implementing innovative features and products across the Portworx portfolio. WHAT YOU’LL DO Design & Develop SaaS Microservices: Build, scale, and integrate new features into Portworx products, ensuring seamless alignment with our distributed system architecture. Own the Lifecycle: Lead end-to-end engineering efforts, including design reviews, code reviews, unit/functional testing, documentation, and managing CI/CD deployment pipelines. Collaborate Globally: Partner closely with cross-functional peers and stakeholders (from Product Management to early-adopter customers) to take solutions from initial concept to production. Drive Iterative Quality: Take full ownership of feature development by proactively adapting to customer feedback and resolving issues identified during testing and deployment. Innovate & Experiment: Research and experiment with emerging technologies to push boundaries, optimize cloud infrastructure, and pione

About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role is based in Bangalore . In this role, you will: Strategic AWS Engagement & Influence Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. Influence joint account strategy and technical direction for high-priority opportunities. Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices. Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem. Complex Deal Leadership & Execution Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements. Guide customers from early ideation through architecture design, prototyping, and production deployment. Act as a technical d

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for an Engineering Manager, Products & Platforms to join our Product engineering team to lead a high-performing software engineering team while driving technical strategy across Redwood’s Workload Automation Platform. You will be instrumental in mentoring engineers, managing team deliverables, and guiding the design, development, and enhancement of scalable, secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As an Engineering Manager, you will: People Leadership & Mentorship: Manage, coach, and grow a team of talented software engineers, supporting career development, conducting performance reviews, and fostering an inclusive, collaborative team culture. Technical Strategy & Architecture: Provide hands-on technical guidance, participate in design reviews, and define technical roadmaps for Java/Spring Boot microservices while ensuring high standards for architecture, security, and observability. Delivery & Platform Ownership: Oversee team execution, Sprint planning, and delivery timelines to ensure resilient, scalable core platform features and infrastructure. AI Integration: Research and apply AI/ML concepts and their usage to innovate and enhance the MFT (Managed