Dedicated Support Engineering Lead in Ireland

The worldwide data management software market is massive, forecasted to grow from approximately $82 billion in 2023 to approximately $137 billion in 2027. At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a Technical Services Engineer to join our team in Dublin for a dedicated Tuesday through Saturday shift. We are looking to speak to candidates who are based in Dublin for our hybrid working model. About the Team MongoDB Technical Services Engineers (TSEs) use their exceptional problem-solving and customer service skills, along with deep technical experience, to advise customers and solve complex MongoDB problems. TSEs are experts in the entire MongoDB ecosystem, including the database server, drivers, and services like Atlas and Cloud Manager. Our engineers combine MongoDB expertise with passion, initiative, and teamwork to achieve exceptional results. Cool Things You’ll Do Work alongside our largest customers and partners to solve complex issues involving architecture, performance, recovery, and security Serve as an expert resource on standard methodologies for running MongoDB at scale Act as an advocate for customer and partner needs by collaborating with product management and development teams Contribute to internal projects, such as the software development of support tools for performance, benchmarking, and diagnostics Mentor and ramp up new team members while building knowledge of new product lines within the MongoDB ecosystem Work with top ISV partners to ensure excellence for joint customers What You Need Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, and troubleshooting A strong understanding of net

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday) You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues,

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy, your learning opportunities will never end. Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues? What you'll do Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform. Advance your skills through additional training and exposure to other features and capabilities of our Products This role requires Has a track record of providing superior end-user software support via email, phone, and social media Love delighting customers, even those who are having a tough day! Experience b

Job Title : Medical Scientist – Stem Cell Laboratory Location : Cork, Ireland Hourly Rate : €40.00 – €60.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Support cell culture, cryopreservation, and quality control. • Work in a GMP-compliant environment. • Ensure accurate documentation and compliance with protocols. Qualifications and Experience • CORU registration • Experience in cell culture and aseptic technique • GMP or cleanroom experience preferred Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion Reasonable Adjustments If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Pra

Job Title : Medical Scientist – Histology Location : Cork, Ireland Hourly Rate : €37.00 – €53.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Support a high-throughput pathology lab. • Perform embedding, microtomy, staining, and quality control. • Ensure adherence to laboratory protocols and safety standards. Qualifications and Experience • CORU registration • Experience in routine histopathology • Knowledge of special stains and IHC desirable Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments: If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice f

Job Title : Medical Scientist – Microbiology Location : Cork, Ireland Hourly Rate : €35.00 – €50.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Process clinical specimens and perform culture and sensitivity testing. • Support infection control efforts. • Maintain laboratory equipment and ensure quality control. Qualifications and Experience • CORU registration • Experience in bacteriology and mycology • Familiarity with MALDI-TOF and automated ID/AST systems Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Cod

Job Title : Medical Scientist – Biochemistry Location : Cork, Ireland Hourly Rate : €35.00 – €50.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Perform a wide range of biochemical analyses using state-of-the-art analysers. • Ensure accurate and timely reporting to support patient care. • Maintain and troubleshoot laboratory equipment. • Adhere to ISO 15189 standards and laboratory protocols. Qualifications and Experience • CORU registration • Experience with automated chemistry platforms (e.g., Roche, Abbott) • Strong troubleshooting and QC skills Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to

Job Title : Medical Scientist – Immunology Location : Cork, Ireland Hourly Rate : €36.00 – €52.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Support diagnostic services for autoimmune and allergy testing. • Work with ELISA, immunofluorescence, and flow cytometry platforms. • Ensure compliance with laboratory protocols and quality standards. Qualifications and Experience • CORU registration • Experience in clinical immunology testing • Familiarity with ISO 15189 standards Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments: If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber

Job Title : Medical Scientist – Haematology & Blood Transfusion Location : Cork, Ireland Hourly Rate : €35.00 – €50.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Perform a wide range of haematology and blood transfusion tests, including morphology analysis, in accordance with laboratory protocols. • Maintain, calibrate, and troubleshoot laboratory equipment. • Ensure compliance with ISO 15189 and local health and safety standards. • Interpret complex test results and communicate findings effectively. • Collaborate with clinical teams to support diagnosis and treatment planning. Qualifications and Experience • CORU registration (or eligibility to register) • BSc in Biomedical Science (or equivalent recognised qualification) • Proven experience in haematology and blood transfusion, including morphology • Strong analytical and problem-solving skills • Excellent attention to detail and accuracy • Ability to work independently and as part of a multidisciplinary team Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement Reasonable Adjustments : If you consider yourself disabled or require any reasonable adjustment during the re

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service management to the Airbnb community as a Manager. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service in both English and French through coaching and upleveling their team. This is a full time position based in Ireland. The Manager supports one or more internal CS services. The Manager is an operational leadership role that requires substantial experience in customer service and team management. Managers oversee teams of approximately 10-15 ambassadors and should have the ability to guide and uplevel their ambassadors, demonstrating top-level customer service skills. Strong organizational skills and the ability to balance real-time and planned work are also required. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. A Typical Day: Oversee a strong operational environment for your teams and ensure high quality support for the community from your team Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case consults and high level escalations from other stakeholders Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching; must be able to create a performance de

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. This is a remote role based in Ireland . Candidates must have the right to work in Ireland by the start date. Relocation support is available for candidates moving from other countries. You must be fluent in both English and French as you will be supporting cases in both languages , with advanced proficiency in spoken and written communication in both languages. The Community You Will Join: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Specialist, Premium Support. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service in both English and French, spoken and written. This is a full time position based in Ireland. The Difference You Will Make: The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment. You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills in English and French, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As p

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption. Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to f

About Datadog: Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible. The Opportunity: We are seeking a Senior Revenue Accountant to join our growing Finance team at Datadog. As a member of the finance team, the Senior Revenue Accountant will be a key member of the team in developing more efficient revenue / billing data flow and close processes and be on the front lines of supporting the rapid growth of the Company. You Will: Work closely with the broader finance team to support the finance operations, accounting and compliance function for our business. Complete month-end close responsibilities including preparing journal entries, balance sheet reconciliations, and supporting schedules. Prepare memos and analyses surrounding revenue recognition under ASC 606 for more complicated billing arrangements Assist in calculation of key internal revenue metrics and invoicing during month-end close. Generate and issue prepaid and monthly invoices issued in arrears. Help customers understand their bills, which vary with usage and plan type. Effectively detect, communicate and work to resolve customer bi

As a Senior Curriculum Engineer, you'll work with a team of creative educators and software engineers dedicated to building the future of online technical education, developing courses for MongoDB University . MongoDB University is the online training department of MongoDB and is chartered with building high-quality training at a basic and advanced level across the entire MongoDB product stack. The University team is focused on creating skill-based learning content designed to equip enterprise users and a general audience with the core skills needed to use MongoDB successfully. Your work will directly impact the learning experience of millions of developers around the world, helping them become experts in the field by honing their skills on the fastest-growing modern database. This role will be based remotely in Ireland. What You’ll Do You’ll work closely with a team of curriculum engineers, curriculum designers, and in-house subject-matter experts to build course materials focused on upskilling enterprise customers. You'll write presentations for our partner teams, design hands-on activities, and deliver content, ensuring these MongoDB learning resources are relevant, interactive, and reflect the challenges developers encounter in the real world. In this role, we expect you to continually deepen your knowledge of MongoDB and become an expert in a subset of its offerings. You will articulate the key concepts and skills that need to be covered in a training course, write course materials for an enterprise audience, design the hands-on exercises, and also support the creation of skill badges that assess a learner's knowledge. If you are a current software developer or a system administrator, you will be able to add a lot of value to the team as we strive for our training to be from experts who already use our products or similar offerings. If you are new to MongoDB, you'll be expected to learn MongoDB products quickly and articulate how they work.&nb