Enterprise Support Manager in Bengaluru

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Enterprise Support Engineer (ESE) serves as a primary escalation point for customers experiencing advanced technical issues, in addition to acting as an initial point of entry for customers and partners that have elected Premium Support or are strategically valuable to Jamf. The ESE demonstrates proficiency in concepts and practices involving device management and security. The ESE works closely with the Enterprise Customer Success Manager to ensure a successful deployment. The ESE is responsible for supporting and troubleshooting issues with the installation, performance, and integration of Jamf products and supporting technologies. The ESE serves as a point of contact for all technical inquiries and escalations. This role is hybrid in India . We are only able to accept applications for those based in India or have sponsorship to live and work in India. We are looking for a candidate who wants to work hybrid from the Bangalore office half of the week. What you can expect to do in this role: Serve as the primary point of contact for Premium Support customers experiencing technical issues. Handle customer inquiries related to product performance, configurations, custom setups, and integrations. Diagnose and resolve issues across the full suite of Jamf and periphery products. Use logs, debugging tools, and root cause ana

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Manager On Duty within Everpure’s Global Technical Support organization, you will serve as the critical mission commander orchestrating real-time resolution for enterprise-level operational incidents. Acting as the ultimate bridge between global customers, account management teams, and internal engineering resources, your goal is to safeguard business continuity and de-escalate high-priority customer emergencies. You will drive operational stability across shift handoffs, direct cross-functional resource allocation during active incidents, and champion systemic improvements across the customer experience landscape. WHAT YOU'LL DO Lead Live Crisis & Incident Escalations: Direct real-time triage, cross-functional resource allocation, and technical alignment between engineering, customer support, and sales leadership during critical incident escalations to accelerate resolution times for high-value accounts. Bridge Global Shift Hand-offs: Coordinate continuous 24/7 engagement models across international time zones with fellow Managers On Duty, ensuring seamless tracking, transfer, and execution of commitments for critical customer accounts. Drive Root Cause & Accountability Commitments: Oversee post-escalation deliverables—including technical root cause analyses (RCA) and executive follow-up meetings—to restore operational confidence and reinforce long-term partner trust. Transform Trend Insights into Op

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Manager of Technical Services, you will build, mentor, and scale our 24x7 front-line engineering team in Bangalore to deliver rapid, high-impact resolution for global enterprise customers. In this high-visibility role, you will partner closely with Engineering, Product Management, and Global Support teams to modernize support workflows and eliminate operational bottlenecks. Your mission is to cultivate a culture of technical excellence and continuous innovation, ensuring our customers experience seamless reliability across their storage environments. WHAT YOU'LL DO Scale and Develop Engineering Talent: Lead, coach, and empower a high-performing technical support team through tailored career pathing, rigorous performance management, and continuous technical upskilling. Optimize 24x7 Operational Performance: Establish scalable operational workflows, shift schedules, and process improvements across the 24x7 array monitoring function to elevate resolution speed and service quality KPIs. Orchestrate Cross-Functional Escalations: Serve as the escalation leader for critical customer issues, coordinating seamlessly with Engineering, Product Management, and Customer Success to deliver swift technical solutions. Drive Strategic Quality Initiatives: Translate customer telemetry and operational insights into actionable documentation, proactive monitoring enhancements, and product improvement recommendations. WHAT YOU B

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Escalation Manager, Weekend Global Coverage, you will serve as the crucial command lead safeguarding customer trust during high-stakes, critical events across AMER, APJ, and EMEA . Operating within our global follow-the-sun coverage model, you are the decisive voice when a Sev1 or critical customer event occurs, rapidly uniting engineering, support, and executive leadership to stabilize complex enterprise scenarios. This high-impact role sets the standard for weekend operational excellence, turning chaotic technical crises into clear, swift paths to resolution and ensuring seamless cross-regional transitions . WHAT YOU'LL DO Command Critical Escalations: Serve as the accountable incident commander for major customer escalations (CIEs/Sev1s) during the weekend US coverage window, establishing clear decision rights, working cadences, and swift mitigation strategies . Unify Cross-Functional Teams: Mobilize and align Support, Escalations Engineering, Service Delivery, and Account teams to ensure technical responders have immediate context and unblocked paths to restore customer environments . Lead Executive & Customer Communications: Translate fast-moving, complex technical diagnostic details into precise, highly coherent updates for executive leadership and global enterprise customers, keeping stakeholders continuously aligned . Drive Global Follow-the-Sun Handovers: Execute complete, high-quality shift ha

As a Technical Project Manager, you will be leading a team to build a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. Responsibilities : Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with CIO, VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Build a delivery plan with domain experts and stay on track Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Build team and manage it day to day basis Play the key role of hiring manager to build the future of Sigmoid. Guiding developers in day to day design and coding tasks, stepping in to code if needed. Define your team structure, Hire and train your team as needed Stay up-to-date on the latest technology to ensure the greatest ROI for customer & Sigmoid Hands on coder with good understanding on enterprise level code Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems Experience in defining technical requirements, data extraction, data transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment Culture Must be a strategic thinker with the ability to think unconventional / out:of:box. Analytical and data driven orientation. Raw intellect, talent and energy are critical. Entrepreneurial and Agile : understands the demands of a private, high growth company. Ability to be both a leader and hands on "doer". Qualifications : - 10+ year track record of relevant wo

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As an Implementation Project Manager you will own client engagements and be the internal advocate for your customers. Your Mission You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will collaborate across organizations including Implementation, Sales, Product Management, and Support throughout the project lifecycle. As an Implementation Project Manager you will: Manage customer-facing professional service projects, responsible for tasks including requirements gathering, project planning, execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped Build and manage customer-facing project plans and status repo

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive enterprise

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive the quality strategy for our innovative enterprise storage platform, ensuring zero-downtime resilience across physical hardware and cloud environments like Cloud Block Store and CloudSnap. In this engineering leadership role, you will scale systems testing, feature interoperability, and test automation for mission-critical global applications. Partnering directly with cross-functional development, support, and escalation teams, you will champion a customer-first quality model. This position elevates overall product reliability while shaping how cutting-edge software resilience is delivered at scale. WHAT YOU'LL DO Define & Execute Quality Strategy: Own end-to-end system test designs with a focus on large-scale feature interoperability to guarantee zero-downtime performance across enterprise and cloud environments. Build High-Impact Automation & Tooling: Design and deploy automated test workflows and triage tooling to accelerate defect detection, drastically reducing execution friction across thousands of automated test suites. Simulate Real-World Customer Workflows: Replicate complex customer deployment architectures to validate real-world fault tolerance and overall resilience against failure domains. Drive Root-Cause Resolution: Partner directly with escalation and support engineering teams to analyze and resolve complex defects, utilizing customer feedback loops to eliminate quality gaps. Lead Agi

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Overview SonicWall is looking for a Senior Product Marketing Manager to own go-to-market strategy and execution for our Endpoint Detection and Response (EDR) and Threat Protection product lines, along with other assigned product lines across the SonicWall portfolio. This individual contributor role also drives the success of SonicWall's Technology Alliance Partner Program, ensuring partner value propositions and joint go-to-market plans translate into measurable pipeline and revenue impact. The role also maintains working knowledge of SonicWall SonicSentry, our Managed Security Services (MSS) business, to support consistent messaging and cross-functional alignment where the two offerings intersect. You will develop positioning and messaging, lead product launches, build the sales and channel enablement tools that win deals, and serve as the subject-matter expert who translates complex security technology into clear, compelling, customer-facing value. This role requires deep hands-on execution rather than team management — you will drive results directly, in close partnership with product management, engine

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive the mission-critical quality strategy for the industry’s most innovative, high-performance storage array platform. In this pivotal engineering leadership role, you will scale systems testing, feature interoperability, and test automation to ensure zero-downtime resilience for global enterprise applications. Partnering directly with cross-functional development, support, and escalation engineering teams, you will champion a customer-first quality model across physical hardware and cloud-native environments (Cloud Block Store, CloudSnap). This position elevates product reliability and shapes how cutting-edge software resilience is delivered at scale. WHAT YOU'LL DO Define & Execute Quality Strategy: Ownership of end-to-end system test designs, focusing on feature interoperability at scale to guarantee zero-downtime performance across enterprise and cloud environments. Build High-Impact Automation & Tooling: Design and deploy automated test workflows and triage tooling to accelerate defect detection, drastically reducing execution friction across thousands of automated test suites. Real-World Customer Simulation: Replicate complex customer deployment architectures and enterprise application workflows to validate real-world resilience, fault tolerance, and resilience against failure domains. Root-Cause Resolution & Continuous Improvement: Partner directly with escalation and support teams to reproduc

Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glance AI transforms every screen into a stage for instant, personal, and joyful discovery, where inspiration becomes something you can explore, feel, and shop in the moment. Its proprietary models, seamlessly integrated with Google’s most advanced AI platforms, Gemini and Imagen on Vertex AI, deliver hyper-realistic, deeply personal shopping experiences across categories such as fashion, beauty, travel, accessories, home décor, pets, and more. Designed to seamlessly integrate into everyday consumer technology, Glance AI reimagines the future of e-commerce with inspiration-led discovery and shopping. With an open architecture built for effortless adoption across hardware and software ecosystems, Glance AI is creating a platform that can become a staple in everyday consumer technology. It partners with the world’s leading smartphone makers, connected TV manufacturers, telecom providers, and global brands — meeting people where they are: on mobile, smart TVs, and brand websites. Through Glance AI’s rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Part of the InMobi Group, a global technology and advertising leader reaching over 2 billion devices and serving more than 30,000 enterprise brands worldwide, Glance AI is backed by Google, Jio Platforms, and Mithril Capital. Strategy & Operations Manager – Glance TV Experience: 5 to 7 years We are looking for a highly analytical and execution-oriented Strategy & Operations Lead to support the growth of Glance TV across markets. This role will work closely with Product, Engineering, Design, Content, Ads Monetization, Finance, and Analytics

JOB TITLE Software Engineer, Controller’s Technology A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO As a software engineer on the Controller’s Technology team, you will use your programming expertise to design, develop, and support ETL, data warehouse, process flow, PnL validation and adjustment tools, and PnL reporting framework to modernize the PnL reporting platform and streamline the business process. Build analytical tools on a next generation technology platform to facilitate understanding of performance for Firm management and portfolio managers as well the reporting requirements of our Finance, Operations, Audit, and Technology functions. Develop quantitative understanding of PnL process and data flow to anticipate new requirements Innovate and improve our capabilities to deliver high quality products to our business partners Solving complex and challenging problems through the application of creative and unique solutions using the latest technology WHAT’S REQUIRED Strong data engineering, analytics, ETL and reconciliation skills using T-SQL, Python, Airflow etc. Bachelor’s in computer science, or related technical field with 5 years of programming experience End-to-end system design, development, support, and user coordination experience Strong development skills using Python, or C#. Strong data visualization skills using JS/React etc. A plus to have prior experience in financial industry working with Risk, valuation

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Job Summary We are seeking a experienced Oracle DBA to manage and optimize our Oracle E-Business Suite 12.1.3 environment, with a roadmap to upgrade to 12.2 or migrate to Oracle Cloud. The ideal candidate will have deep expertise in Oracle database administration, EBS application support, and performance tuning, along with familiarity in tools like SharePlex and Hyperion. This role is critical to supporting financial closure cycles and ensuring database reliability and performance. Key Responsibilities: Administer and maintain Oracle EBS R12.1.3 environments, including patching, cloning, backups, and upgrades. Lead and support the upgrade path to Oracle EBS 12.2 or migration to Oracle Cloud Infrastructure (OCI). Support month-end, quarter-end, and year-end financial closure activities, ensuring system stability and performance. Perform database cloning for development, testing, and troubleshooting purposes. Troubleshoot and optimize SQL queries and PL/SQL code for performance and reliability. Monitor and optimize database performance, availability, and scalability. Manage concurrent managers, workflow serv

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. About the Role At Everpure , we are helping customers better manage and utilize their global data in the AI era, as we evolve from traditional storage to intelligent data management and Enterprise Data Cloud capabilities. We are looking for a Technical Sourcer to help identify, engage, and attract top engineering talent across a range of technical domains. In this role, you will partner closely with recruiters and hiring managers to build strong talent pipelines and drive hiring outcomes for critical technical positions that support Everpure’s product and engineering growth. The ideal candidate is passionate about talent mapping, market research, candidate engagement, and building relationships with highly sought-after technical talent. You bring strong market insight, thoughtful outreach, and a proactive approach to finding and engaging the right talent before the market does. You are energized by the opportunity to help Everpure compete for exceptional talent in highly competitive technical markets. What You'll Do Develop and execute sourcing strategies to identify high-quality candidates for technical roles across software engineering, infrastructure, systems, AI/ML, firmware, hardware, and related domains. Build and maintain strong talent pipelines for current and future hiring needs, with a focus on quality, relevance, and speed. Conduct market mapping and competitive intelligence research to identify target companies