Front Of House Supervisor in Baltimore

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Min $22.00 Max $22.00 Not Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. A

Job Responsibilities Clean and sanitize various areas of the venue, including restrooms, dining areas, and kitchen spaces. Empty trash receptacles and ensure proper disposal of waste. Sweep, mop, and vacuum floors and perform routine maintenance tasks. Assist in maintaining inventory of cleaning supplies and notify when reordering is necessary. Report any maintenance or safety issues to the appropriate personnel. Support the team in maintaining a safe and welcoming environment for guests. Adhere to health and safety guidelines and regulations. Critical Skills & Experience Requirements Ability to perform cleaning tasks with attention to detail and efficiency. Basic knowledge of cleaning products and equipment. Physical fitness and stamina to perform cleaning duties. Previous experience in a similar role is preferred. Knowledge of health and safety regulations is a plus. Min $16.00 Max $19.50 Not Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimin

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Min $8.00 - Max $8.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific

Job Responsibilities Greet and welcome guests to the bays, providing information about Topgolf offerings. Take and deliver food and beverage orders to guests in a timely and accurate manner. Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. Assist guests with bay setup and provide instructions on how to use Topgolf technology. Handle guest inquiries and resolve any issues or concerns with a high level of professionalism. Collaborate with other staff members to create a positive and memorable guest experience. Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Comply with safety and health regulations at all times. Critical Skills & Experience Requirements Previous customer service experience in a hospitality or restaurant setting is preferred. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and under pressure. Attention to detail and strong organizational skills. Must be of legal age to serve alcohol where required by law. Availability to work evenings, weekends, and holidays. Min $4.00- Max $4.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may al

Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications. Follow proper food safety and sanitation procedures to ensure food quality and safety. Adhere to portion control guidelines and presentation standards. Collaborate with kitchen team members to coordinate food preparation and order execution. Maintain a clean and organized kitchen area, including washing dishes and equipment. Assist in food inventory management as needed. Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Critical Skills & Experience Requirements Prior experience in a high-volume kitchen or culinary environment preferred. Knowledge of food safety and sanitation standards. Ability to work in a fast-paced and teamwork-oriented environment. Excellent communication and time management skills. Flexibility to work varied shifts, including evenings, weekends, and holidays. High school diploma or equivalent preferred. MIN $18.00 MAX $22.00 (Not Tip Eligible) Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and