Human Resources Operations Specialist in Japan

OVERVIEW: Guidepoint’s Human Resources team thrives on problem-solving and creating happier employees. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the Tokyo, Japan office is looking for a Human Resources Manager to help improve our culture and people programs. As Guidepoint’s HR Manager located in our office in Tokyo, Japan you will embrace the opportunity to shape a high-performing organization, using your sound ideas and management skills to ensure that HR initiatives and services are aligned with business objectives and are delivered effectively to enhance employee engagement, productivity, and retention. 概要 ガイドポイントのHRチームは、問題解決を通じた従業員の幸福度向上に日々邁進しています。オーダーメイドのナレッジ共有ソリューションを通じて、よりスマートな人と企業、世界をつくるという当社ミッションの達成に取り組むなか、東京オフィスでは当社の企業文化や人材プログラムの向上を担う人事マネージャーを募集しています。 東京オフィス所属のHRマネージャーには、アイデアとマネジメントスキルを駆使しながら、従業員のエンゲージメントと生産性、リテンションが上がるよう、事業目標に沿った人事施策やサービスを効率よく提供することを通じて、ハイパフォーマンス組織の形成にあたっていただきます。 Key Responsibilities: Foster a positive work environment by promoting open communication and conflict resolution Develop and implement employee engagement initiatives to boost morale and productivity Ensure that performance reviews are conducted regularly and align with company goals Provide coaching and guidance to managers on performance-related issues Conduct regular market analysis to benchmark salaries and benefits Coordinate with local payroll provider and Head of Global Payroll on monthly payroll changes Address employee concerns, grievances, and disciplinary issues in a timely and fair manner Prepare regular reports on HR metrics, such as turnover rates, recruitment efficiency and internal mobility Identify training needs across the organization and develop appropriate training programs Coordinate and deliver training sessions, workshops, and seminars Ensure that the company complies with all local employment laws and regulations Manage all the office administration

Our Recruitment Team & Our Values Guidepoint’s Recruitment team is an integral part of a company that prides itself on identifying the most qualified person for the job. Our team focuses on maintaining integrity and promoting diversity, highlighting our dedication to creating an environment where every candidate is treated equitably, regardless of their background. By utilizing innovative sourcing techniques, attending campus events, and expanding our brand presence, we attract and hire top talent from all over the world. The team consists of 35+ high-performing individuals from various backgrounds who work across 3 continents and 9 countries to make impactful hires for every department at Guidepoint. Your Role We are seeking a highly skilled and strategic Senior Recruiter to manage and drive end-to-end hiring for our Tokyo office. This individual will play a critical role in building our talent pipeline, elevating our employer brand, and ensuring we attract, assess, and hire top-tier talent. A Day in Your New Role: Own full-cycle recruitment for our Japan hirings across different departments, including sourcing, direct candidate outreach, interviewing, and offer management Develop and execute recruitment strategies aligned with business goals Build and maintain relationships with hiring managers across multiple departments Partner with hiring managers to forecast hiring needs, improve quality of hire, and drive a collaborative, consistent hiring process Implement data-driven recruitment practices and track key metrics (time to hire, offer acceptance rate, quality of hire, etc.) Collaborate with the Global TA team to standardize processes and share best practices across regions What You Have: Bachelor’s degree in Human Resources, Business, or related field 2 to 3+ years of experience in full-cycle recruiting, in-house or agency Native fluency in Japanese Business level proficiency in English Strong

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The xDR Team Reporting into the Japan Sales Development Director, the Japan xDR team supports the Enterprise, Commercial and Emerging sales segments. The team is part of the wider APJ xDR Organization (ANZ/Asia/JP) and shares the team mission of securing the future of APJ by cultivating high-calibre talent and revenue generating pipeline. The Sales Development Representative Opportunity Reporting to the Japan SDR Director, this role will prospect target accounts to set opportunities that generate demand for our sales organization. The Sales Development Representative role is a great opportunity to kick-start your sales and marketing career here at Okta and help drive demand for our market-leading cloud adoption and management solution. We are looking for an individual who is curious and motivated. The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to begin a career in Sales and Marketing. Many of our SDRs move internally to become an Account Executive in our Sales teams. What you’ll be doing Prospecting for new business opportunities via outbounding initiatives. Qualifying, nurturing and developing a volume of inbound leads on set target accounts. Generating sales-ready meetings and opportunities for the Account Executives. Researching contacts and generating demand through call and email campaigns. Utiliz

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join Our Talent Community – Sales Development Representative Opportunity at Okta The xDR Team Reporting into the Japan Sales Development Director, the Japan xDR team supports the Enterprise, Commercial and Emerging sales segments. The team is part of the wider APJ xDR Organization (ANZ/Asia/JP) and shares the team mission of securing the future of APJ by cultivating high-calibre talent and revenue generating pipeline. The Sales Development Representative Opportunity Reporting to the Japan SDR Director, this role will prospect target accounts to set opportunities that generate demand for our sales organization. The Sales Development Representative role is a great opportunity to kick-start your sales and marketing career here at Okta and help drive demand for our market-leading cloud adoption and management solution. We are looking for an individual who is curious and motivated. The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to begin a career in Sales and Marketing. Many of our SDRs move internally to become an Account Executive in our Sales teams. What you’ll be doing Prospecting for new business opportunities via outbounding initiatives. Qualifying, nurturing and developing a volume of inbound leads on set target accounts. Generating sales-ready meetings and opportunities for the Account Executives. Re

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Technical Account Management (TAM) Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture. The ideal candidate for this role has experience in either customer business-

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Field Marketing Team As a member of Japan Field Marketing in Okta Japan, you will be responsible for the marketing planning and execution for Japan business success. The Japan Field Marketing Specialist will work closely with the Head of Japan Field Marketing to execute strategic programs with cross-functional teams to build pipelines across Japan. These plans will align closely with the Regional Sales Directors, Sales Development Representatives (SDRs), Channel Sales and the broader Go-to-Market team. You will help drive execution of regional field events, programs and campaigns; and work with our partners to drive business value. This role will report directly to the Head of Japan Field Marketing. You will serve as one of the primary liaisons between the SDR team, the Field Sales team and Marketing. This role will generate awareness and create demand using a variety of marketing vehicles and tactics including, but not limited to, account-targeted programs, regional and national tradeshows, conferences, targeted field events, demand campaigns and assets, direct mail, webinars and workshops. Their primary objective is to move accounts through the sales pipeline and accelerate the sales cycle for prospects. You are a results-oriented marketer that gets things done and a roll up your sleeves type of person. The role will require shown ability to effectively work harmoniously with cross-functional internal teams and external vendors. What you’ll be doing T

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Based in Tokyo, we are seeking a Director to lead our high-growth Japan Sales Development team. As the leader of Sales Development, you will be responsible for owning the management of overall inbound business development and outbound prospecting pipeline strategy and execution. You will lead & motivate a team of highly driven SDRs and implement efficient processes & tools that optimize for scale in a fast-paced innovative and collaborative environment. This role reports to the Senior Director, Sales Development (APJ). This is a high visibility role that is responsible for hiring, on-boarding, and coaching a group of high performing sales professionals while collaborating with many other departments within our Go To Market Function (Marketing, Operations and Sales etc.). You will own Japan xDR Go to Market strategy, with a goal of improving the existing teams productivity, efficiency and outbound quality to build and progress pipeline to revenue. At Okta, our mission is to maintain a people-first, diverse, and inclusive culture. You will be responsible for building the Japan xDR team culture with a focus on coaching and mentoring. You will need to be an expert in prospecting and account planning strategies with a high growth company and must be able to educate others effectively in these areas. You will also focus on enabling continued growth of their reps in preparation for their prog

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Account Executive at Okta is responsible for all aspects of new customer acquisition and growth including management of the sales process for small to medium prospective customers as well as expansion within existing accounts. The Account Executive will focus on the Japan market, to develop and execute strategies and tactics in the following key areas: territory planning, prospecting, relationship development, running sales cycles, pricing presentation and delivery, negotiations, and closing. Account Executives at Okta strive to understand the specific challenges that both prospects and customers are faced with and map Okta’s solutions accordingly to achieve the desired positive business outcomes. They will need to cultivate positive relationships with customers and key partners while maintaining a solid knowledge of Okta’s evolving technology as well as contending differentiators. In this high-velocity role, you’ll focus on small to mid-sized businesses, presenting both on-site and remotely. Expect to own deals from cradle-to-grave in collaboration with account teams, sales engineers, professional services, and partners. It is imperative that you demonstrate leadership qualities, ethical behavior, excellent work ethic and a focus on collaboration with both internal counterparts as well as customers. Job Duties and Responsibilities: Build and execute against a comprehensive territory plan Prospect, build and maintain a robust sales pipeline Work with pa

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview We are looking for a tenacious, data-driven, and highly agile Specialist of Japan Digital Marketing to support our aggressive growth within the Asia-Pacific and Japan (APJ) region. In this dedicated individual contributor role, you will be the scrappy, on-the-ground engine powering our digital programs in Japan. You will take high-level global and APJ strategies and translate them into culturally resonant, high-converting digital campaigns tailored specifically for the Japanese market. You are a resourceful, AI-first marketer who isn't afraid to roll up your sleeves and experiment. You know how to leverage marketing technology and generative AI to punch above your weight, accelerating transcreation and campaign deployment. You will serve as the localized digital expert, ensuring our brand speaks authentically to Japanese enterprise buyers while driving measurable pipeline velocity. What You Will Do Local Digital Execution: Support the rollout and optimization of localized paid media programs—including Search, Social, and Display—ensuring all campaigns are linguistically precise and aligned with Japanese business etiquette. AI-Driven Agility: Leverage generative AI and agentic pipelines to accelerate the localization of ad copy, automate routine content variations, and ensure high-velocity creative testing specific to the Japanese market. Search & Generative Engine Optimization: Collaborate with global and APJ teams to implement region-spec

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Account Executive, Auth0 The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers. What you’ll be doing: Build a plan to guide your long-term approach to net new logo pipeline generation Consistently deliver revenue targets to support YoY territory growth Identify, develop and execute account strategies to generate pipeline, driv

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity / ポジションの魅力 As an Air or Ocean Operator, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. 航空オペレーターとして、お客様に円滑でタイムリーな航空貨物輸送を確保する上で重要な役割を果たします。貨物の追跡を維持するため、航空会社、トラック輸送パートナー、ターミナル、および社内チームと日常的に連携します。 This role combines hands-on operations, customer service, and documentation work helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Japan gateway. この役割は、実務オペレーション、カスタマーサービス、およびドキュメンテーション業務を組み合わせたものであり、シームレスなサプライチェーンの実行を提供しながら、日本のゲートウェイ全体の効率性、貨物量の成長、および収益性を推進します。 What You'll Do / 業務内容 Execute end-to-end air shipments: / エンドツーエンドの航空貨物輸送の実行: Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided. 予約の受付、荷送人/荷受人および代理店と連絡を取り、提供されたSOPの範囲内で出荷を手配する。 Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required. システムにデータを入力してファイルを作成し、MAWBおよびHAWBを完成させ、ファイルの正確かつ期日通りの処理を確保し、必要に応じてAMSのファイル送信やEDI（FHL/FWB

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport is insourcing operations in Japan — one of the world's most quality-driven and relationship-led freight markets. To stand up our in-house Tokyo operations team, we are seeking a Senior Operations Developer: a deeply experienced freight forwarding operator who will help us build the local team, establish the right vendor relationships, and accelerate the velocity of our insourcing initiative. Japan is a market where seniority and trust take precedence in business dealings, and where local relationships with carriers, CFS providers, and drayage partners are difficult and slow to build from the outside. As Senior Operations Developer, you will use your existing network and operational expertise to dramatically shorten that ramp time — laying the foundation for a Tokyo operations function that supports a projected ~150 FCL, ~30 LCL, and ~44 Air shipments per month by year-end 2026. You will: Establish and strengthen Flexport's relationships and operating arrangements with key local vendors in Japan, including CFS, drayage providers, ocean carriers, and customs partners. Lead the sourcing, screening, and hiring of the local Tokyo operations tea

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: In Japan, several customers have hesitated to expand their business with Flexport due to the absence of a dedicated local representative responsible for the market. This has limited our ability to build trust, capture local decision-making opportunities, and grow FOB and LOB business managed inside Japan. As we insource our Japan operations and build our in-country team, we are hiring an Account Manager based in Tokyo to take full ownership of customer retention, expansion, and execution for our existing book of business. In this role, you will be the trusted Flexport advisor for our Japan customer base — managing day-to-day relationships, identifying expansion opportunities, and partnering closely with our newly insourced Tokyo operations team to deliver consistently high service quality. You will also work hand-in-hand with overseas Flexport sales teams to convert global shipper relationships into Japan-origin and Japan-controlled opportunities. You will: Manage and grow existing customer relationships in Japan, owning the long-term health of your book of business. Drive account expansion through cross-sell and up-sell opportunities across Ocean

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity / ポジションの魅力 As an Air Operator, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. 航空オペレーターとして、お客様に円滑でタイムリーな航空貨物輸送を確保する上で重要な役割を果たします。貨物の追跡を維持するため、航空会社、トラック輸送パートナー、ターミナル、および社内チームと日常的に連携します。 This role combines hands-on operations, customer service, and documentation work helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Japan gateway. この役割は、実務オペレーション、カスタマーサービス、およびドキュメンテーション業務を組み合わせたものであり、シームレスなサプライチェーンの実行を提供しながら、日本のゲートウェイ全体の効率性、貨物量の成長、および収益性を推進します。 What You'll Do / 業務内容 Execute end-to-end air shipments: / エンドツーエンドの航空貨物輸送の実行: Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided. 予約の受付、荷送人/荷受人および代理店と連絡を取り、提供されたSOPの範囲内で出荷を手配する。 Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required. システムにデータを入力してファイルを作成し、MAWBおよびHAWBを完成させ、ファイルの正確かつ期日通りの処理を確保し、必要に応じてAMSのファイル送信やEDI（FHL/FWB）の送信を行う。

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a