Lead Technical Program Manager Jobs

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Customer Operations team sits at the center of how we scale world-class customer experiences at Plaid. As the Customer Operations Leader, you'll own the strategy and execution of all global ops initiatives in a director level role — leading a team across product operations, customer experience engineering, technical enablement, and org development. As Customer Operations Leader, you'll focus on scaling operations and enablement across the full customer lifecycle for our Customer Engineering organization, including Support, Technical Account Management, Sales Engineering and Professional Services. You'll be responsible for building our VoC programs as a strategic lever to drive insights from our frontline teams into product improvements and adoption strategies. You will build tooling and programs with measurable outcomes that remove friction for customers and empower our customers to serve themselves. Responsibilities Hire, develop, and lead a high-performing Customer Ops team across Product Operations, Customer Experience Engineering and Technical Enablement Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and P

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customer

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customer

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role We're looking for an experienced Acoustics Lab Manager to run Hark's acoustic test lab and serve as lead technician for the audio team. You will own the physical infrastructure every acoustic measurement at Hark depends on: the anechoic chamber and corresponding measurement facilities, turntable and microphone arrays, and the calibration, maintenance, and inventory systems that keep the labs organized. You will design and execute test flows spanning axial and polar measurements, power response, time-domain characterization, and make sure every measurement coming out of the lab is repeatable and defensible. This is hands-on work at the center of how Hark verifies and communicates acoustic performance. Responsibilities Own and maintain the acoustics lab: reference room, anechoic chamber, turntable, microphone arrays, preamps, and supporting instrumentation Set up and execute acoustic measurement campaigns: axial and polar response, power response, spinorama (CEA-2034-style), frequency response, distortion, and more Implement automation where necessary to enhance repeated test flows Define and maintain test procedures and SOPs so measurements are repeatable across sessions and product programs Own the full inventory of lab equipment and supp

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe MALPB operates in a highly complex, fast-moving regulatory environment. The Risk and Compliance team is responsible for ensuring that our expansion is grounded in a bulletproof governance framework that matches the speed of our technology. Having successfully established our foundational ERM policies, taxonomy, and risk registers, we are entering the integration phase. This team is building the future of "AI-Native" risk management—where governance frameworks are embedded into daily business operations through automated data pipelines, machine learning, and LLM orchestration. What you’ll do As the sole dedicated ERM Lead for Stripe MALPB, you will own the enterprise risk program end-to-end. This is a unique hybrid role designed for a technically fluent risk architect. Roughly 1/3rd of your time will be dedicated to ERM Integration and Execution: rolling out our mature risk framework to the First Line (1LoD), running the RCSA cycle, managing the control library, and synthesizing risk scorecards for executive and Board-level reporting. Roughly 2/3rds of your time will be dedicated to AI and Control Automation Design: acting as a hands-on developer to build and scale LLM tools, automated evidence-collection scripts, and real-time monitoring workflows that eliminate manual compliance overhead. Responsibilities ERM Framework Integration & Execution (1/3rd) Enterprise Rollout: Drive the cross-functional implementation and adoption o

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Product Marketing Manager, Okta Device Access We are seeking a Staff Product Marketing Manager to lead go-to-market strategy for Okta Device Access . This role will own positioning, messaging, launches, field enablement, and lifecycle adoption for a strategic product portfolio at the intersection of identity, endpoint experiences, and security. Okta Device Access extends identity security to the first moment of the workday: signing in to a computer. It helps organizations strengthen device-login security, simplify onboarding and account experiences, and enable seamless, secure access from device sign-in to the applications employees need. The portfolio supports Windows and macOS environments and complements customers’ existing endpoint-management investments. The ideal candidate is a strategic, technically credible product marketer who can translate sophisticated identity and platform capabilities into clear customer value, differentiated market narratives, and scalable commercial programs. You will work closely with Product, Engineering, Sales, Solutions Engineering, Customer Success, Digital Growth, and Pricing to bring new capabilities to market and drive durable customer adoption. Responsibilities Own the end-to-end go-to-market and lifecycle marketing strategy for Okta Device Access, including positioning, messaging, launches, field readiness, customer adoption, and expansion. Develop a differentiated narrative for securing device sign-in a

MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. About the Role MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. This role will be based remotely in the United States. What you will do: Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer prior

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Senior Manager, Data & Analytics Products owns a portfolio of enterprise-critical Tier 1 products from strategy and discovery through delivery, adoption, service performance, and value realization. The role connects executive and business priorities to product roadmaps and leads across product, data engineering, analytics, governance, architecture, security, operations, and business teams. The ideal candidate is a data and analytics leader with strong product judgment: commercially grounded, technically fluent, practical in the application of AI, and skilled at aligning senior stakeholders and global delivery teams. Success requires the ability to make enterprise data trusted, analytics products useful, and complex strategic programs executable - without requiring hands-on engineering or model development. WHAT YOU'LL DO Tier 1 insights product portfolio strategy. Own the vision, value proposition, target users, product criticality, investment priorities, outcome metrics, and multi-horizon roadmaps for the company's most important data and analytics products. Balance run, grow, and transform priorities across the portfolio. Discovery and product lifecycle. Lead stakeholder interviews, user research, decision-journey and process analysis, and opportunity sizing. Translate important business questions into product requirements, priorities, roadmaps, success measures, and an ongoing improvement a

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Phoenix team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Phoenix sounds exciting, we would love to meet you! Responsibilities: Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents Manages vehicle lot organization, vehicle transportation, and other daily rental operations Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners Builds trust and works effectively with others to achieve results and team goals Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success Experience: 1+ year of experience in an in-person customer service role like retail, technic

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta for Government (V4G) is how we bring that mission to the public sector. As federal compliance undergoes its biggest shift in a decade — FedRAMP 20x, machine-readable authorization, OSCAL — we're building the platform that turns federal frameworks into automated, continuously monitored product experiences. The GRC Subject Matter Experts on this team are the people who make that possible. As Vanta's GRC Subject Matter Expert for V4G , you'll own federal compliance content used by every customer pursuing or maintaining federal authorization on our platform. This is an interpretation-and-authoring role, not a compliance program administration role: your job is to interpret underlying control requirements, identify where FedRAMP modifies or constrains the NIST framework, and translate those interpretations into precise, technically testable guidance that engineering can build and customers can act on. The content you write ships as product — a five-person startup and a Fortune 100 CSP both receive it — so calibrating depth, precision, and universality is the core craft. You'll join Vanta's Security organization, which directly influences product development, facilitates the creation of automated GRC solutions for customers, and provides expert advisory services across the company. What you’ll do as a V4G GRC SME at Vanta: Build and own federal compliance frameworks — Lead the creation, enhancement, and lifecycle management of controls, evidence requirements, and implementation guidance for FedRAMP (Low/Moderate/High), NIST SP 800-53, NIST SP 800-171, CMMC, DFARS, and StateRAMP. Author clear control rationales, acceptance crite

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build and lead our business with independent software vendors, from native AI companies building in our programs to technology companies taking new products to market with OpenAI’s models and products. You will help partners build, launch, and grow differentiated products while working closely with our sales and product organizations. About the Role You are a senior partnerships leader with strong judgment, high ownership, and a track record of building consequential ISV relationships. You can establish durable executive partnerships, lead complex product and commercial negotiations, and move fluently from market strategy to integration, launch, adoption, and growth. You are highly commercial, technically fluent, and comfortable operating where there is no playbook. In this role, you will: Define OpenAI’s ISV partnership strategy, priorities, segmentation, and business goals. Recruit and manage a portfolio of high-impact software partners across horizontal and vertical applications. Structure and negotiate partnerships spanning product integration, model adoption, commercial terms, distribution, and joint go-to-market. Develop joint business plans and executive governance with strategic partners. Help partners move from initial build to launch, customer adoption, expansion, and scaled consumption. Create repeatable co-build, co-sell, co-market, and marketplace motions. Serve as the voice of ISVs internally, shaping product requirements, developer experience, economics, and partner programs. Track partner pipeline, launches, adoption, consumption, customer impact, and ecosystem growth. Establish the team structure and operating model needed to scale the ISV business. You might thrive in this role if you have: 12+ years of experience in technology partnerships, business development, platform ecosystems, or enterprise softw

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Senior PMO who supports the coordination and delivery cadence of complex, multi-team client engagements. This role keeps program governance running smoothly—driving meeting discipline, tracking open issues to resolution, and ensuring accurate, actionable records across workstreams. What you’ll do: • Lead the planning, execution, and delivery of complex, cross-functional technical programs on behalf of client organizations, ensuring alignment with the client's business objectives, technical strategy, organizational priorities and team dynamics. • Drive definition of program scope, milestones, timelines, dependencies, resource requirements, and budget within the engagement's statement of work (SOW), while proactively managing risks, issues, and changes throughout the program lifecycle. • Understand, communicate, and execute program strategies that align with the client's enterprise architecture, security, compliance and operational standards. •

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On As a Senior Software Engineer for Workforce Payments , you will work with the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce. This team is mission-critical, operating at the heart of our platform's financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On As a Senior Software Engineer for Workforce Payments , you will work with the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce. This team is mission-critical, operating at the heart of our platform's financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Advanced Packaging Technology Development (APTD) team at Micron is shaping the future of memory and storage technologies that fuel the AI era. We collaborate with global R&D groups, suppliers, and manufacturing teams to turn bold ideas into production-ready solutions. We innovate fast, learn continuously, and work as one team! This position is intended to be part of Micron's Technical Leadership Program (TLP). This is a career path for individuals seeking to advance as technical leaders and industry innovators. TLP members are expected to influence, lead, and mentor others. Position Overview: We are seeking an experienced organizational leader who will l ead and influence methodology improvements, including best practices in process development, data-driven decision-making, and application of AI/advanced analytics to drive innovation. In this role, you will drive strategic process development for Micron’s most advanced memory products, including HBM, 3DS DRAM, and emerging 3D architectures. You will guide end‑to‑end technology execution, partner across organizations, and influence both internal roadmaps and the external ecosystem. This is a high-impact role for someone who thrives at the intersection of innovation, complexity, and collaboration. Responsibilities: Own advanced packaging process technologies across wafer‑level and die‑level modules from pathfinding through manufacturing readiness Develop