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We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Platform Security team (PlatSec) defends Plaid against attackers. We own laptop security, cloud security, AI security, detection and response, and red teaming. Right now we're in growth mode. AI has expanded Plaid's attack surface faster than most security teams can adapt, and we're building the guardrails, identity controls, and detection systems to keep pace without slowing the business down. If you like solving problems nobody's solved yet, this is that team. About the role You'll be Plaid's first line of defense on AI security. You'll review new AI technologies to find security risks before they ship, then design and implement the controls that close them. You'll build the guardrails, identity management, and detection systems that let Plaid use AI aggressively without getting burned. Responsibilities Review AI systems and integrations for security risk before and after deployment. Design and deploy guardrails, sandboxes, and other controls that contain what AI agents can do. Build or implement systems to track and manage AI identities, so we know what access every AI has been granted and can balance risk with agility. Detect and mitigate prompt injection across Plaid's AI

Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This role owns a product area end to end. Where the product marketer is the market lens, you are the person accountable for what we build, how it works, and whether it ships and succeeds. You lead a cross-functional team of engineers, designers, and applied AI specialists to turn strategy into a product members rely on. You own the roadmap for your area, the decisions inside it, and the outcomes it produces. You work at the center of the product organization, translating a clear point of view into shipped work that moves MINERVA and the COGENT architecture forward through each GR/GA milestone. Why this role exists In an AI market where capabilities can be copied in weeks, the advantage goes to teams that decide well and ship fast. Someone has to hold the point of view, make the calls, and keep a team building the right thing. Collective intelligence is hard product work: reasoning over messy knowledge, earning member trust, and fitting into how communities already operate. It needs an owner who can hold both the ambition and the details. The Senior Product Manager is that owner. You set direction for your area, make the hard prioritization calls, and are accountable fo

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Customer Experience at Brex The Customer Experience team is the connective tissue between Brex’s product and the companies that depend on it every day. We don’t just resolve issues — we surface insights, close feedback loops, and help shape the product roadmap. As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and relationships. We measure success not by tickets closed, but by customers who don’t need to contact us in the first place. What you’ll do Brex is looking for an experienced AI operator & leader to own the strategy and execution of AI-powered customer experience. You’ll lead the team responsible for Brex’s AI customer service platform — optimizing instruction sets, driving quality, and expanding AI across chat, voice, and email. You’ll also own the internal side of the equation: build