Marketing Operations Lead Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We know that growth doesn’t happen by chance - it’s powered by world-class marketing, underpinned by smart operations. We’re looking for a Marketing Insight & Data Lead to serve as a key operational link between marketing strategy and technical execution, and to deliver insights that fuel our global marketing engine. Under the direct guidance of the Sr. Director of Marketing Ops and working closely with the Head of Marketing Orchestration, your primary mission is to support our insight-delivery framework. You will help gather and structure marketing insight, empowering marketing teams to make data-informed decisions while centralising reporting requirements for hand-off to central Data & Analytics, Data Engineering, and GTM Tech functions. In this role, you act as an integrator, ensuring data outputs are fully operationalised. You will directly impact three core areas: optimising marketing efficiency by delivering dashboards for ROI and Brand Health tracking; supercharging the funnel by refining campaign, lead, and account engagement data; and elevating overall data trust by eliminating blind spots and ensuring system-wide tracking completeness. If you thrive on turning complexity into clarity, blending data with innovation, and enabling marketing teams to perform at their best, this role is for you. What you'll be doing: Lead dashboard and insight delivery for regional and central marketing teams. Translate complex performance data into actionable insights to optimise live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams. Support the operationalisation of dashboards and tools across marketing. Assist with

About the Team OpenAI’s Marketing team helps translate complex technology, research, and product moments into work that can be understood by audiences around the world. The team brings together creative direction, design, writing, production, strategy, marketing, and regional partners to deliver campaigns, launches, films, events, brand systems, social, digital, OOH, experiential, and emerging formats across global markets. This role sits close to creative, production, Brand Marketing, Resource Management, agencies, and cross-functional partners. It is designed for someone who can turn approved strategic direction into a clear program path and keep that path moving—from goals and operating model through creative development, production, launch readiness, and closeout. The role will work closely with Resource Managers to anticipate resource needs, maintain accurate allocations, and identify gaps early enough to address them before they become delivery risks. About the Role As a Strategic Operations Lead, Marketing, you will help design and run the leadership operating model for OpenAI's Marketing organization. This is a senior role for someone who has built 0-1 operating systems in high-growth marketing environments and can move fluidly between strategy, planning, executive communication, and hands-on execution. We're looking for someone who can bring structure to ambiguity without adding unnecessary process: a strategic chief of staff who can stand up planning cycles, QBRs, headcount, prioritization, resourcing asks, investment governance rhythms, leadership cadences, while partnering with strategy & operations managers on budget forecasting, spend execution, variance analysis, and reporting. This role is based in San Francisco, CA. We use a hybrid work model with in-office collaboration Monday through Wednesday and offer relocation assistance to new employees. In this role, you will: Build and run the core Marketing planning system, including annual and half-ye

About the Team The Marketing team helps OpenAI bring products, research, and company priorities to the world with clarity, creativity, and impact. We partner across Product, Research, Design, Creative, Communications, Finance, Legal, and Go-to-Market teams to translate complex technology into work that people can understand, trust, and use. Marketing Strategy & Operations builds the operating systems that help this work move with focus and speed. We connect priorities to plans, plans to resourcing, and resourcing to execution, so teams can make better decisions earlier and stay aligned as priorities evolve. About the Role We’re looking for a Strategy & Operations Lead, Hardware Marketing to help build and run the operating system for OpenAI’s Hardware Marketing work. This role will partner closely with Hardware Marketing leadership, Product Marketing, Product, Design, Creative, Production, Communications, Finance, Legal, and external partners to bring structure to a fast-moving, highly cross-functional product area. You will help the team clarify priorities, build plans, manage intake, track decisions, surface risks, frame tradeoffs, and keep critical workstreams moving from planning through operating readiness. This is a strong fit for someone who can operate independently in ambiguity, build practical systems from scratch, and move fluidly between strategy and execution. Experience with complex product launches or sensitive, cross-functional product areas is preferred. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and run the core operating rhythm for Hardware Marketing, including planning cycles, planning reviews, weekly priorities, decision forums, risk tracking, and leadership-ready updates. Partner with Hardware Marketing leadership to translate business and product priorities into clear workstreams, owners, milestones,

About the Team The Growth Platforms team builds the systems and operating foundations that help OpenAI grow responsibly. We partner across the product portfolio to connect customer signals, identity and consent, campaign workflows, measurement, and product experiences into an AI-enabled growth engine. Our work helps teams launch, learn, and scale with a high bar for data quality, privacy, reliability, and customer trust. About the Role We’re looking for an experienced marketing technology and operations leader to drive cross-functional work at the intersection of growth, measurement, data, and automation. Your mission will be to turn fragmented tools, signals, and workflows into reliable, measurable, AI-enabled capabilities that teams can use safely at scale. You’ll work across Growth, Marketing Operations, Product, Engineering, Data Engineering, Data Science, Security, Privacy, Legal, and Revenue Operations, as well as external advertising platforms, measurement providers, and implementation partners. You’ll translate business requirements and privacy constraints into data contracts, integration designs, rollout plans, and reliable first-party data systems. This is a hands-on, high-impact role for someone who brings structure to ambiguity and moves from event schemas, APIs, and data quality assurance to operating cadences, partner enablement, and executive updates. This role is based in San Francisco or New York City with a hybrid office expectation. In this role, you will: Own the operating model for Growth’s marketing technology stack across identity, consent, audiences, activation, measurement, and experimentation. Own and operate the complete paid-media tracking and measurement system, including website pixels, server-to-server conversion events, mobile measurement integrations, identity and consent controls, attribution methods, and timely signal delivery to advertising platforms. Design and implement event schemas, data mappings, APIs, and integrations; valid

About the Team Business Marketing at OpenAI helps companies understand, adopt, and realize value from intelligence at work. We believe our own marketing organization should demonstrate what changes when intelligence becomes part of the work: fewer manual handoffs, faster learning, better use of customer and product signals, and more capacity for ambitious thinking. Marketing Technology works across Marketing, go-to-market, Data, Engineering, IT, Security, and Product to define the systems, agents, data, workflows, and operating model that power modern marketing at OpenAI. The team has an opportunity to rethink marketing operations alongside the people building the models, products, and infrastructure shaping the future of AI. About the Role We are hiring a Head of Marketing Operations & Technology to build the most AI-enabled marketing operations organization in the world. You will own the systems, infrastructure, data, and workflows that help Marketing operate with greater intelligence, speed, and impact. You will set the function’s strategy, decide what to build or buy, and develop new capabilities where existing solutions fall short. This role sits at the intersection of marketing, technology, data, and AI. You will partner closely with Engineering, Product, Sales, Growth, and Revenue Operations while building a team of technical operators and builders who can turn ambitious ideas into dependable systems. We welcome varied backgrounds—from marketing operations leaders who have expanded the function’s traditional boundaries to founders and builders of AI-native products, growth infrastructure, or internal platforms. What matters most is a deep understanding of marketing, strong technical instincts, and the ambition to imagine a fundamentally better way of working. In this role, you will: Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function. Build and lead a team spanning market

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: San Francisco, CA, Austin, TX or NYC About the role What you'll do As the Marketing Strategy and Operations Lead, you will be the strategic right hand to the Chief Marketing Officer and a senior operator for the entire marketing organization. You will design and own the operating system that allows a global marketing function to move with speed, alignment, and accountability — setting the strategic agenda, running the planning

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems. What you’ll do We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship. Responsibilities Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person eve

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Director, Marketing Operations The Director of Global Marketing Operations will lead Snowflake’s global strategy, platforms, and teams that power a modern, scalable, AI-forward marketing organization. This role emphasizes scalable process design, intelligent automation, and cohesive platform architecture to deliver high-volume, world-class campaigns and stakeholder services across regions. This role requires a strong perspective on investment strategy and timing, balancing foundational system evolution with ongoing campaign execution to deliver near-term impact while building for long-term growth. The Mops Director will lead and develop a high-performing global organization and partners closely with Marketing, Sales, Finance, IT, and external agencies to ensure Snowflake’s demand engine is efficient, compliant, and built to scale. YOU’RE A GREAT FIT IF YOU: Have 10+ years of experience in marketing operations, including 5+ years leading teams in high-growth B2B software environments Are AI-forward, with experience applying automation, AI, and workflow orchestration to standardize processes and reduce manual effort Have deep expertise in top-of-funnel strategy, lead lifecycle management, and conversion optimization tied directly to pipeline impact Have managed agency and con

About the Team Business Marketing helps organizations understand and put OpenAI’s products to work. Our creative team brings that story to life across campaigns, launches, and everyday marketing experiences. We work closely with marketing partners to make ambitious, thoughtful creative work that connects with business audiences. About the Role We’re looking for a Creative Operations Lead who knows how to get exceptional creative work made at extraordinary speed and scale. Reporting to the Head of Creative, Business you will run creative resourcing, budget management, and studio operations across our internal team, contractors, and agencies; balancing ongoing campaigns with rapidly emerging launches and requests. You’ll turn ambitious briefs and tight timelines into achievable production plans, match work to the right talent, and keep multiple teams moving without sacrificing craft or quality. This requires inventive resource management: knowing when to add capacity, batch work, reuse assets, adjust scope, or enable marketers to self-serve. AI is essential to making this possible. You’ll be a hands-on builder who works with creatives, producers, and S&O to improve briefing, accelerate production, and remove repetitive work. Your success will show up in the volume and quality of work the studio delivers, the clarity teams have, and how effectively you use their time. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own creative resourcing and studio operations across internal teams, contractors, and agencies, matching the right skills and capacity to each project. Build and run practical capacity planning and staffing systems that balance durable campaign work with fast-moving launches and new requests. Partner with Strategy & Operations as briefs take shape to assess creative effort, dependencies, and readiness, then translate prioriti

Location: Come and join us in Barcelona! At Freenow, we shape the future of urban mobility, empowering people to move freely and helping cities thrive through smarter, sustainable choices. We are looking for a dynamic Supply Operations Lead to supercharge our central supply operations, with a razor-sharp focus on Funnel Management (Driver Acquisition & Retention) and elevating the overall Driver Experience (Engagement, Education, & Communication). In this high-impact role, you will ensure central programs are executed with absolute excellence across regions. You will champion the voice of our markets by channeling structured local feedback into global program designs, bridging local needs with scalable operational mastery to deliver world-class experiences across our diverse European footprint. YOUR DAILY ADVENTURES WILL INCLUDE: Ownership of Supply related KPIs such as Active and New drivers, Retention, NPS and Supply volume Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design, and scaling best practices across markets Translate global strategies into clear regional plans, operating procedures, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets. Analyse driver retention performance, align stakeholders on key initiatives, and drive continuous improvement across teams Supporting markets and Marketplace teams with engagement and acquisition initiatives to steer supply levels towards targets Support in building and improving end-to-end communication strategies across different channels tailored specifically for our drivers and maximising retention and engagement, in collaboration with local ops, marketing and other central teams Optimising the Driver NPS and other satisfaction metrics, by translating insights

Location: Come and join us in Barcelona! At Freenow, we shape the future of urban mobility, empowering people to move freely and helping cities thrive through smarter, sustainable choices. We are looking for a dynamic Supply Operations Lead to supercharge our central supply operations, with a razor-sharp focus on Funnel Management (Driver Acquisition & Retention) and elevating the overall Driver Experience (Engagement, Education, & Communication). In this high-impact role, you will ensure central programs are executed with absolute excellence across regions. You will champion the voice of our markets by channeling structured local feedback into global program designs, bridging local needs with scalable operational mastery to deliver world-class experiences across our diverse European footprint. YOUR DAILY ADVENTURES WILL INCLUDE: Ownership of Supply related KPIs such as Active and New drivers, Retention, NPS and Supply volume Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design, and scaling best practices across markets Translate global strategies into clear regional plans, operating procedures, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets. Analyse driver retention performance, align stakeholders on key initiatives, and drive continuous improvement across teams Supporting markets and Marketplace teams with engagement and acquisition initiatives to steer supply levels towards targets Support in building and improving end-to-end communication strategies across different channels tailored specifically for our drivers and maximising retention and engagement, in collaboration with local ops, marketing and other central teams Optimising the Driver NPS and other satisfaction metrics, by translating insights

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The role is responsible for leading and overseeing end-to-end cloud operations, ensuring the availability, reliability, security, performance, and resilience of cloud platforms and services. It manages service monitoring, incident response, and incident resolution for production applications and cloud infrastructure, while ensuring operations teams are skilled and enabled to execute cloud-related requests with speed and diligence. The role also provides governance over a large third-party managed services organisation, ensuring delivery against agreed KPIs, SLAs, and operational commitments through effective service reviews, metrics reporting, performance management, and continuous service improvement. What you'll be doing: Responsible for overseeing cloud operations, driving operational excellence, and improving the operational landscape through automation and AI-driven solutions delivered by internal resources and third-party partnerships. Product: Work with product and engineering teams to define operational support patterns for each cloud product. Collaborate with business, archi

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP Media is embarking on a transformative data journey through Databridge —our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions . As Data Operations Lead , you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role : you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products. You will be the custodian of production —owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team. What you'll be doin

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Sales Strategy & Operations team, our mission is to power sustainable revenue growth for Pinterest with data-driven strategic insights and decision making, tight business management, and high-impact revenue operations. As we inform critical business decisions driving revenue growth, members of the team are highly visible to senior Sales Leadership at Pinterest and throughout the organization at large. What you'll do: Reporting to the Senior Director of Sales Strategy & Operations for North America Enterprise Sales, and in close partnership with senior North America Enterprise Sales leadership for Tech, Telco, and Entertainment (T3E), you will develop and bring to life data-driven strategies to accelerate growth in this critical business segment. In this role, you will: Partner with T3E Enterprise sales leadership to proactive

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the ChatGPT Ads team is building advertising products that help businesses reach customers in useful, trusted, and responsible ways. The Ads Strategy, Planning, and Operations team is responsible for building the operating foundation for OpenAI’s advertising business: GTM systems, segmentation, coverage, planning, forecasting, business rhythms, sales programs, incentives, and scalable execution across advertisers, agencies, partners, resellers, and internal teams. This team sits at the intersection of Sales, Product, Engineering, Finance, Legal, Policy, Marketing, Partnerships, and Customer Success. About the role We’re looking for a Reseller & Ecosystem Programs Lead to build the ChatGPT Ads reseller program from the ground up and design ecosystem programs that accelerate advertiser adoption, partner productivity, and revenue growth. This role will define how OpenAI works with resellers and ecosystem partners across the Ads business: who we partner with, what motions they own, how they are enabled, how performance is measured, and how incentives should work. The ideal candidate has built reseller, channel, partner, or ecosystem programs in digital advertising, media, adtech, marketplace, or platform businesses and knows how to balance growth, control, customer experience, and platform integrity. In this role, you’ll: Design and build the ChatGPT Ads reseller program, including partner segmentation, eligibility criteria, commercial model, operating model, onboarding, governance, and performance management. Define the role of resellers and ecosystem partners across customer acquisition, activation, spend growth, market expansion, support, and scaled coverage. Develop partner coverage and engagement models across advertisers, agencies, resellers, outsourced sellers, and other ecosystem participants. Partner with Sales, Partnership