Mission Manager in Japan

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our communi

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You bring strong communication and project management skills, and a genuine investment in customer outcomes. This is a full-time, hybrid role based out of our Tokyo hub. What you'll do at Figma: Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout Partner closely with Account Executives to ensure smooth customer handoff experience Understand customer goals and successfully manage their onboarding timeline towards value Collaborate with Technical Account Managers, Designer Advocates, and Product Support to drive a seamless customer onboarding experience Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption Understand and consult on product and industry best practices in order to act as a trusted advisor to our customers and in

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Senior Manager, Enterprise Sales to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As Senior Manager, Enterprise Sales, you will lead a team of Account Executives responsible for continuing the growth of our Enterprise products. You will report directly to our Country Manager, Japan. This is a full time role that can be held from our Tokyo hub. What you’ll do at Figma: Lead a team of motivated and diverse individuals to foster an environment of success Participate in customer and prospect meetings Assist in continual training and development, including mentorship, hirin

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded Ensure the team is delivering exceptional value and experience across our enterprise customer base Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to inc

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Tokyo hub; professional fluency in both English and Japanese is required for success. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshop

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Manager, Solutions Consulting to lead our Japan Solution Consulting team. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, Partners, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion. What you’ll do at Figma: Lead, hire, and motivate a diverse team of Solutions Consultants Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross-functionally to help define and execute our technical pre- and post-sales strategy Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers We'd love to hear from you if you have: 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback. 8+ yea

OVERVIEW: Guidepoint’s Human Resources team thrives on problem-solving and creating happier employees. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the Tokyo, Japan office is looking for a Human Resources Manager to help improve our culture and people programs. As Guidepoint’s HR Manager located in our office in Tokyo, Japan you will embrace the opportunity to shape a high-performing organization, using your sound ideas and management skills to ensure that HR initiatives and services are aligned with business objectives and are delivered effectively to enhance employee engagement, productivity, and retention. 概要 ガイドポイントのHRチームは、問題解決を通じた従業員の幸福度向上に日々邁進しています。オーダーメイドのナレッジ共有ソリューションを通じて、よりスマートな人と企業、世界をつくるという当社ミッションの達成に取り組むなか、東京オフィスでは当社の企業文化や人材プログラムの向上を担う人事マネージャーを募集しています。 東京オフィス所属のHRマネージャーには、アイデアとマネジメントスキルを駆使しながら、従業員のエンゲージメントと生産性、リテンションが上がるよう、事業目標に沿った人事施策やサービスを効率よく提供することを通じて、ハイパフォーマンス組織の形成にあたっていただきます。 Key Responsibilities: Foster a positive work environment by promoting open communication and conflict resolution Develop and implement employee engagement initiatives to boost morale and productivity Ensure that performance reviews are conducted regularly and align with company goals Provide coaching and guidance to managers on performance-related issues Conduct regular market analysis to benchmark salaries and benefits Coordinate with local payroll provider and Head of Global Payroll on monthly payroll changes Address employee concerns, grievances, and disciplinary issues in a timely and fair manner Prepare regular reports on HR metrics, such as turnover rates, recruitment efficiency and internal mobility Identify training needs across the organization and develop appropriate training programs Coordinate and deliver training sessions, workshops, and seminars Ensure that the company complies with all local employment laws and regulations Manage all the office administration

Senior Manager, Japan Security and Compliance GTM WHAT IS BOX? [Recruiting owns] Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. WHY BOX NEEDS YOU Box's security, compliance, and privacy posture is a business enabler for customers and a competitive differentiator in the market. We are looking for a Senior Manager, Japan Security and Compliance GTM, to lead Box’s customer trust efforts in Japan. This will include oversight and responsibility for gathering, vetting and scaling security, compliance, privacy and other trust-related information to customers and partners. The right person should be excellent at communicating vertically and horizontally across the company and will be comfortable explaining Box's security, compliance, and privacy posture. WHAT YOU'LL DO Lead Japan’s customer trust efforts, including responding to customer security due-diligence questionnaires and, as needed, leading customer audits. Work with US-based GRC, Security, Legal, Product and other SMEs to find answers to customer questions specific to the Japan market. Assess the need for new customer-facing content; drive the development of new content; and then scale it to account teams, customers and partners, as appropriate. Work closely with both Box Japan’s leadersh

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport is insourcing operations in Japan — one of the world's most quality-driven and relationship-led freight markets. To stand up our in-house Tokyo operations team, we are seeking a Senior Operations Developer: a deeply experienced freight forwarding operator who will help us build the local team, establish the right vendor relationships, and accelerate the velocity of our insourcing initiative. Japan is a market where seniority and trust take precedence in business dealings, and where local relationships with carriers, CFS providers, and drayage partners are difficult and slow to build from the outside. As Senior Operations Developer, you will use your existing network and operational expertise to dramatically shorten that ramp time — laying the foundation for a Tokyo operations function that supports a projected ~150 FCL, ~30 LCL, and ~44 Air shipments per month by year-end 2026. You will: Establish and strengthen Flexport's relationships and operating arrangements with key local vendors in Japan, including CFS, drayage providers, ocean carriers, and customs partners. Lead the sourcing, screening, and hiring of the local Tokyo operations tea

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you’ll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: In Japan, several customers have hesitated to expand their business with Flexport due to the absence of a dedicated local representative responsible for the market. This has limited our ability to build trust, capture local decision-making opportunities, and grow FOB and LOB business managed inside Japan. As we insource our Japan operations and build our in-country team, we are hiring an Account Manager based in Tokyo to take full ownership of customer retention, expansion, and execution for our existing book of business. In this role, you will be the trusted Flexport advisor for our Japan customer base — managing day-to-day relationships, identifying expansion opportunities, and partnering closely with our newly insourced Tokyo operations team to deliver consistently high service quality. You will also work hand-in-hand with overseas Flexport sales teams to convert global shipper relationships into Japan-origin and Japan-controlled opportunities. You will: Manage and grow existing customer relationships in Japan, owning the long-term health of your book of business. Drive account expansion through cross-sell and up-sell opportunities across Ocean

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region. Operating with an entrepreneurial spirit within the Japan team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to grow and expand our the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make: As a Market Manager, your role will entail ensuring the health and expansion of our supply in Japan. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typi

About the Team The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use. This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes. This role is based in our Tokyo Office. We use a hybrid work model of 3 days in the office per wee

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Technical Account Management (TAM) Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture. The ideal candidate for this role has experience in either customer business-

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this ro