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Retail Account Manager 2 Jobs

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Hp
📍 New
7 days ago

Retail Account Manager 2 Description - The Retail Account Manager 2 role is responsible for sharing information about the organization's products, achieving sales quotas, and collaborating with partners to create joint business plans. The role monitors partner performance and provides insights to partner business managers. The role identifies new partners, maintains a sales pipeline, and stays informed about industry trends. Responsibilities • Shares information about the organization’s products, services, promotions, and configurations to the partners. • Achieves assigned quotas for organization products, services, and software by effectively promoting and selling them. • Collaborates with partners to develop joint business plans, outlining sales goals, marketing activities, and resource allocation in adherence to legal and ethical practices. • Develops and nurtures strong relationships with stakeholders within partner organizations, fostering trust and collaboration. • Provides insights and guidance to partner business managers or end-user sales teams regarding partners' capabilities and strengths. • Monitors partner performance against targets, providing feedback and guidance for improvement. • Stays updated on industry trends, competitive landscape, and customer needs to tailor sales strategies and recommendations to partners. • Initiates contact with potential partners, introduces the organization's offerings, and gauges their interest in collaboration. • Maintains a record of partner interactions and activities in the sales pipeline and assists in analyzing partner performance data and trends to support decision-making. Education & Experience Recommended • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work

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Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market

PE
Private Employer
📍 Austin• Full-time• Remote• $58K – $70K/yr
1mo ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Associate Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns. We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills. Knowledge of current trends in beauty, lifestyle,

REMOTEaigorust
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Okta
📍 Toronto• Full-time• From $122K/yr
18 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Account Manager (TAM) – Enterprise - Auth0 Okta: The World’s Identity Company™ Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents. Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys. The Key Accounts Opportunity Platform Focus: Primary focus on Customer Identity Cloud (Auth0), with foundational technical engagement across Workforce Identity Solutions (Okta). Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment. This role is integral to the Key Accounts segment team, managing accounts across various core industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. The Technical Account Management (TAM) team is a global group of identity product experts dedicated to enabling existing customers to succeed. As a Technical Account Manager, you will serve as a trusted technical advisor and advocate for key accounts, focusing on developer-focused customer identity architecture, API integrations, hands-on prototyping, and broad deploym

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PE
Private Employer
📍 Austin• Full-time• Remote• $68K – $85K/yr
1mo ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns.We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills. Knowledge of current trends in beauty, lifestyle, pop culture

REMOTEairustmarketing
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LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. Role Purpose: Own and evolve the platforms, processes and tooling that support customer operations and communications across the bank, spanning Salesforce, customer support tooling, telephony and communications delivery. Define and drive product direction across these areas, ensuring platforms and processes are reliable, scalable, well controlled and compliant. Bring structure to a broad and expanding domain, reducing operational and regulatory risk while improving how teams operate and how customers are communicated with. Work in close partnership with Customer Operations, Compliance, Risk and Engineering to deliver outcomes that are operationally sound, regulator-ready and commercially effective. This role requires strong product management fundamentals, comfort operating in a detailed and regulated environment, and the ability to work confidently across both process and platform. Scope of Responsibility: Salesforce platform, covering customer service and case

awssalesforcecustomer service
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Join a high-performance leadership team based in our London office, driving the expansion of our Enterprise new business sales organisation. As an Enterprise Sales Manager, you will lead, coach, and scale an elite team of Sales Executives, playing a pivotal role in shaping a world-class learning and development environment and accelerating our high-growth sales culture. We are the world’s #1 online review platform, and you will be at the forefront of building the top-tier talent and strategic vision required to continue the exponential growth of our Enterprise business in the UK. If you are a results-driven, strategic sales leader who thrives in a fast-paced environment, this is an exceptional opportunity to make a lasting impact. What you'll be doing: Team Leadership & Growth: Recruit, inspire, and manage a high-performing sales team of approximately 8 Account Executives to consistently exceed revenue targets. Coaching & Talent Development: Champion a culture of continuous learning, conducting weekly 1-on-1s and deal reviews to elevate rep performance and career progression. Enablement Partnership: Partner closely with Enterprise Revenue Enablement and Learning & Development teams to execute targeted skill-building programs and accelerate time-to-value for new hires. Pipeline Generation & Strategy: Drive outbound sourcing strategies and pipeline generation to ensure healthy quota coverage across the team. Market & Vertical Expansion: Conduct strategic market research and execute verticalization strategies across key sectors like FSI, Retail, Accommodation, and Food. Forecasting & Commercial Rigor: Deliver highly accurate

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Taskrabbit
📍 France• Full-time• €63K – €80K/yr
1mo ago

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! About The Role As Senior Partner Manager, you will own the partnership relationship with IKEA France end-to-end and will be the primary point of contact for IKEA in France . This will involve owning the performance targets and general operations needed to reach ambitious growth targets. This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication. Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. French native speaking and excellent English language skills are mandatory. Responsibilities Acting as the primary contact for IKEA France and managing day-to-day communication Understanding IKEA’s goals, challenges and business environment Handling operational delivery with cross-functional teams (Cus

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Plaid
📍 San Francisco• Full-time• Remote
15 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Qualifications: 7+ years of quota carrying software or technology account management experience. Strong attention to detail, organizational skills, prioritization and management of multiple cross-functional work streams across internal and external stakeholders. Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Strong Commercial/Sales experience (contract negotiation, value-selling). Customer retention and termination-save tactics. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Customer empathy and deep desire to see customers succeed. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Responsibilities: Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment. Build strong relationships with customer C-Suite, Product and Engineering teams to retain and grow revenue. Own and exceed revenue growth targets, which includes identif

REMOTEawsaigo
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Plaid
📍 New York• Full-time• Remote
15 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Qualifications 4-8 years of account management and sales experience. Customer empathy and deep desire to see customers succeed. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Ability to work with all types of people and build long-lasting relationships. Strong Sales experience (negotiation/value-selling). Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Retention and Termination-save tactics. Responsibilities Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment. Build strong relationships with the C-Suite and Product teams to retain and grow revenue. Own and exceed revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals Help customers integrate and launch on Plaid. Solve complex customer ch

REMOTEawsaigo
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Mongodb
📍 Singapore• Full-time
1mo ago

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Proven success managing customer relationships across

mongodbawsazure
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The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background Demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Business-level pr

mongodbawsazure
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M
1mo ago

The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb

mongodbawsazure
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Plaid
📍 San Francisco• Full-time
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data. Responsibilities Own the overall relationship with your portfolio of customers in our fastest growing customer segment Build relationships with the C-Suite and Product teams to retain and grow revenue Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals Help customers integrate and launch on Plaid Solve complex customer challenges through creative problem solving by working cross-function

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. About the Role: We’re seeking a Creative Designer to own and drive the visual communication strategy for in-app ad campaigns, marketing collaterals, and innovation projects across the Paytm Ads ecosystem. As the Creative Design Lead, you'll manage end-to-end design responsibilities from stakeholder communication and creative strategy to hands-on design execution and team management. You'll collaborate cross-functionally with business, marketing, and product teams to deliver high-impact, performance-oriented creatives. Key Responsibilities: Creative Direction & Execution Lead the design development for in-app ad creatives, banners, videos, and marketing campaigns. Translate briefs into strong visual concepts aligned with brand and campaign goals. Team & Stakeholder Management Manage and mentor a team of junior designers, providing feedback and quality control. Liaise with internal stakeholders, category teams, account managers, and product owners to align on campaign objectives and timelines. Cross-Platform Visual Communication Design marketing collaterals including case studies, sales decks, social media creatives, and video assets. Work on campaigns tailored fo

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