About the Team The Solutions Engineering team is made up of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, and Security to translate frontier AI capabilities into practical workflows that create real-world impact. Cybersecurity is one of the most urgent areas where AI can help. As frontier models become more capable at reasoning over code, logs, infrastructure, and security evidence, organizations need guidance on how to evaluate, validate, and deploy these systems safely. Our goal is to help customers move from identifying risks to implementing solutions. About the Role We are committed to bringing together people from diverse backgrounds and perspectives who are excited to help build and deploy safe, useful AI. We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams. We are looking for a Field Security Specialist to help security leaders and hands-on practitioners understand how OpenAI models, APIs, Codex, and agentic workflows can be applied to real cybersecurity use cases. This is a customer-facing specialist role for someone who can move fluidly between CISO-level conversations, practitioner-level technical depth, and hands-on solution design. You’ll help customers evaluate OpenAI for workflows like secure code review, vulnerability triage, threat modeling, remediation, SOC workflows, detection en
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About the Team The Consumer Product Marketing team helps people understand how ChatGPT can fit into their lives. We connect customer insight with product strategy and development, working across disciplines to bring meaningful products to people around the world. Our consumer subscriptions work focuses on showing people what they get with a paid ChatGPT plan and helping them decide when upgrading makes sense. About the Role As the Product Marketing Lead, Consumer Subscriptions, you will lead the product marketing strategy for ChatGPT's consumer subscription portfolio, including Go, Plus, and Pro. You will shape how customers discover and adopt paid plans while bringing a clear customer perspective to product and business decisions about how those plans are designed and tiered. You will partner closely with Product, Pricing, and Growth to define each plan's audience, positioning, value proposition, and priority use cases, and bring evidence-backed recommendations to pricing and packaging discussions. You will be accountable for driving paid-plan adoption and will lead work across product launches, plan education, premium positioning, and the customer story on pricing and plan pages across ChatGPT.com and OpenAI.com . This role calls for an individual contributor who can turn customer, market, competitive, and behavioral insights into clear subscription strategies and customer stories. You will guide senior stakeholders through tradeoffs, align partners without formal authority, adapt positioning for global markets, build scalable frameworks, and mentor peers. Success in this role means helping more free users recognize the value of ChatGPT's paid plans and turning that understanding into measurable growth in free-to-paid conversion. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead consumer subscription product marketing across ChatGPT's p
About the Team OpenAI is a frontier AI research and deployment company. Frontier research is at the center of how we advance our mission, with researchers, engineers, product leaders, operators, and many other teams working together to turn new capabilities into systems that benefit humanity. The People team helps OpenAI attract, engage, and support the exceptional talent this work requires. Employer Brand sits at the intersection of Research, Recruiting, Communications, Marketing, and Brand. Its mandate is to continue to establish OpenAI in the talent market as the unique and leading frontier research lab—not simply another technology company—and make our distinctive research environment, mission, culture, and opportunity for impact relevant and tangible to every priority talent audience. About the Role We’re hiring an Employer Brand Manager to build and scale the strategy, narrative, and operating system that shape how priority talent understands OpenAI. This senior individual contributor will anchor our employer brand in OpenAI’s identity as a frontier research lab and translate an evidence-backed “why OpenAI / why now” narrative into campaigns, researcher and employee stories, recruiter and hiring manager enablement, and candidate experiences. This role is especially important as OpenAI competes for exceptional talent across research, engineering, product, and other mission-critical functions in a fast-moving field where external perceptions can be incomplete or change quickly. You will develop a clear, credible talent narrative for priority audiences—anchored in frontier research and substantiated by individual agency, world-class infrastructure, research-to-product translation, deployment scale, and a willingness to answer hard questions candidly. This role is responsible for ensuring the external brand resembles our culture and ethos internally, therefore must remain immersed in various OpenAI research and applied branches. This role is based in San Francisco
About the Team The Corporate Security team supports the safety, security, and resilience of OpenAI employees globally. The Travel Security function helps employees travel safely and confidently while enabling business activity in a complex and fast-changing operating environment. About the Role As Travel Security Manager, APAC, you will own the regional delivery and continued development of OpenAI's travel security program across Asia-Pacific. You will support the full travel risk management lifecycle, from pre-travel assessment and preparation through active-trip monitoring, incident response, traveler accountability, and post-incident learning. Reporting to the Global Travel Security Manager, you will be the regional lead for travel security matters across APAC. You will work closely with Corporate Security, Protective Intelligence, Finance, People, Legal, Immigration, Global Mobility, Communications, Information Security, and external providers. This is a hands-on role for a seasoned travel security professional. You will independently manage complex cases, advise leaders on risk-based travel decisions, support travelers during incidents and crises, and build scalable regional processes. Broad APAC experience is important, and deeper operating experience in East Asia is particularly valuable. Travel across APAC and occasionally to other regions is expected to comprise approximately 25% of the role. In this role, you will: Own day-to-day travel security operations across APAC, including high-risk travel reviews, traveler briefings, monitoring, escalation, incident response, and traveler accountability. Produce clear, intelligence-led risk assessments, advisories, decision briefs, and practical mitigation options for employees and senior stakeholders. Work with intelligence analysts and external providers to monitor geopolitical, security, health, environmental, and transport risks and turn changing information into timely operational decisions. Lead the travel sec
About the Team OpenAI's mission is to ensure that artificial intelligence benefits all of humanity. OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We work at the intersection of technology, policy, operations, security, and delivery to help public servants use frontier AI in ways that are effective, trusted, aligned with democratic values, and grounded in real-world consequences. The team helps government agencies transform how they work through secure, compliant AI tools and mission-aligned deployments, including ChatGPT Enterprise, ChatGPT Gov, APIs, Codex, and emerging frontier capabilities. We partner with government leaders, operators, technologists, and policy stakeholders to translate cutting-edge AI into measurable mission impact while meeting government requirements for safety, reliability, security, compliance, and trust. Cyber is a critical government mission area. OpenAI's government cyber work brings together OpenAI for Government, Product, Research, Security, Product Policy, Legal, Global Affairs, and Communications to help trusted public-sector defenders responsibly use AI to protect government networks, critical infrastructure, and national-security systems. About the Role We are seeking a senior government cyber leader to serve as Head of Government Cyber Integration for OpenAI for Government. This role will integrate OpenAI's government cyber work across strategy, testing and evaluation, trusted access, deployment, policy, security, and external engagement. This is a matrix leadership role, not a replacement for line management. Product teams still own product roadmaps. Research and Safety still own model capability measurement and risk mitigation. Security still owns OpenAI's security posture and customer security requirements. Product Policy, Legal, and Global Affairs still
About the Team The Solutions Engineering team is made up of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, and Security to translate frontier AI capabilities into practical workflows that create real-world impact. Cybersecurity is one of the most urgent areas where AI can help. As frontier models become more capable at reasoning over code, logs, infrastructure, and security evidence, organizations need guidance on how to evaluate, validate, and deploy these systems safely. Our goal is to help customers move from identifying risks to implementing solutions. About the Role We are committed to bringing together people from diverse backgrounds and perspectives who are excited to help build and deploy safe, useful AI. We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams. We are looking for a Field Security Specialist to help security leaders and hands-on practitioners understand how OpenAI models, APIs, Codex, and agentic workflows can be applied to real cybersecurity use cases. This is a customer-facing specialist role for someone who can move fluidly between CISO-level conversations, practitioner-level technical depth, and hands-on solution design. You’ll help customers evaluate OpenAI for workflows like secure code review, vulnerability triage, threat modeling, remediation, SOC workflows, detection en
About the Team The Solutions Engineering team is made up of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, and Security to translate frontier AI capabilities into practical workflows that create real-world impact. Cybersecurity is one of the most urgent areas where AI can help. As frontier models become more capable at reasoning over code, logs, infrastructure, and security evidence, organizations need guidance on how to evaluate, validate, and deploy these systems safely. Our goal is to help customers move from identifying risks to implementing solutions. About the Role We are committed to bringing together people from diverse backgrounds and perspectives who are excited to help build and deploy safe, useful AI. We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams. We are looking for a Field Security Specialist to help security leaders and hands-on practitioners understand how OpenAI models, APIs, Codex, and agentic workflows can be applied to real cybersecurity use cases. This is a customer-facing specialist role for someone who can move fluidly between CISO-level conversations, practitioner-level technical depth, and hands-on solution design. You’ll help customers evaluate OpenAI for workflows like secure code review, vulnerability triage, threat modeling, remediation, SOC workflows, detection en
About the Team The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Model Safety Research team aims to fundamentally advance our capabilities for precisely implementing robust, safe behavior in AI models, and to leverage these advances to make OpenAI’s deployed models safe and beneficial. This requires a breadth of new ML research to address the growing set of safety challenges as AI becomes more powerful and used in more settings. Key focus areas include how to enforce nuanced safety policies without trading off helpfulness and capabilities, how to make the model robust to adversaries, how to address privacy and security risks, and how to make the model trustworthy in safety-critical domains. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. About the Role OpenAI is seeking a senior researcher with passion for AI safety and experience in safety research. Your role will set directions for research to enable and empower safe AGI and work on research projects to make our AI systems safer, more aligned and more robust to adversarial or malicious use cases. You will play a critical role in shaping how a safe AI system should look like in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI. In this role, you will: Conduct state-of-the-art research on AI safety topics such as RLHF, adversarial training, robustness, and more. Implement new methods in OpenAI’s core model training and launch safety improvements in OpenAI’s products. Set the research directions and strategies to make our AI systems safer, more aligned and more robust. Coordinate and collaborate with cross-functional team
About the Team The Solutions Engineering team is made up of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, and Security to translate frontier AI capabilities into practical workflows that create real-world impact. Cybersecurity is one of the most urgent areas where AI can help. As frontier models become more capable at reasoning over code, logs, infrastructure, and security evidence, organizations need guidance on how to evaluate, validate, and deploy these systems safely. Our goal is to help customers move from identifying risks to implementing solutions. About the Role We are committed to bringing together people from diverse backgrounds and perspectives who are excited to help build and deploy safe, useful AI. We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams. We are looking for a Field Security Specialist to help security leaders and hands-on practitioners understand how OpenAI models, APIs, Codex, and agentic workflows can be applied to real cybersecurity use cases. This is a customer-facing specialist role for someone who can move fluidly between CISO-level conversations, practitioner-level technical depth, and hands-on solution design. You’ll help customers evaluate OpenAI for workflows like secure code review, vulnerability triage, threat modeling, remediation, SOC workflows, detection en
About the Team The Infrastructure Engineering function sits within IT and is responsible for reliably building, deploying, and operating critical on prem and hybrid environments that power internal services and critical R&D environments. This is an early, high-leverage technical role focused on applying strong Site Reliability Engineering discipline to environments where uptime, safety, recoverability, and security are non-negotiable. This person helps replace bespoke, one-off infrastructure with standardized infrastructure-as-code building blocks that compound reliability and operational leverage as OpenAI scales. About the Role We are looking for an experienced Site Reliability Engineer working on security infrastructure to design, build, and operate reliable, secure, and scalable infrastructure that underpins identity, access, endpoint, and shared platform services across the company. In this role, you will be a senior technical owner for infrastructure and identity systems end to end, from architecture and implementation through policy enforcement, upgrades, recovery, and day-two operations. You will build durable, production-grade platforms that remove operational friction, enforce security by default, and enable teams to move faster with confidence. This role is well suited for a hands-on senior engineer who thrives in ambiguity, enjoys owning complex systems end to end, and raises the reliability and security bar by replacing fragile implementations with standardized, repeatable infrastructure. This role is based in our San Francisco HQ and requires in-office presence. In this role, you will: Design, build, and operate reliable infrastructure across on-prem, hybrid, shared, and product adjacent environments. Establish standardized infrastructure patterns that replace bespoke implementations with repeatable, auditable, secure-by-default systems. Own the lifecycle of critical infrastructure platforms, including provisioning, deployment, upgrades, patching,
About the Team The Applied AI Engineering team partners closely with customers to help them turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across strategy, solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies. The Digital Natives segment serves technology and software companies that are building AI into the core of their products and businesses. These customers are often highly technical, move quickly, and are among the earliest adopters of OpenAI’s newest capabilities. Our Applied AI Engineers work directly with their engineering, product, and technical leadership teams to identify high-impact opportunities, solve complex technical challenges, and bring ambitious AI applications into production. About the Role We are seeking a Manager, Applied AI Engineering (Digital Natives) to lead the team responsible for the technical success of our most strategic technology and software customers in the Americas. In this role, you will lead a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. You will help determine where deep technical partnership can unlock the greatest customer and business impact, while developing repeatable approaches that allow the team to support a broad and fast-moving customer segment. As a manager, you will set the strategy and operating model for the team, coach and develop engineers, and serve as a senior technical partner to customers and internal stakeholders. You will work closely with Sales, Product, Engineering, and Research to connect what we learn from customers with OpenAI’s product direction and help customers take advantage of our newest capabilities. Success in this role will be measured by meaningful production applications, sustained adoption and usage, strong customer outcomes, and
About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Deal Desk operates as the commercial strategy and governance function at the intersection of Sales, Partnerships, Legal, Technical Revenue, Finance, Order Management, Billing Operations, Product, and GTM Systems. We architect complex enterprise transactions, turn ambiguity into executable decisions, and create the guardrails that let the business move quickly with operational and financial discipline. As OpenAI’s enterprise business grows in scale and complexity, Deal Desk defines how novel commercial motions become durable operating capabilities. We convert precedent-setting deal decisions into repeatable policy, controls, workflows, and systems requirements. About the Role We are hiring a Strategic Deals & Commercial Architecture Lead to lead the structuring and governance of OpenAI’s most complex enterprise transactions. This is a senior individual-contributor leadership role for someone with exceptional enterprise deal judgment, operational rigor, and a builder mindset. You will serve as the commercial architect for high-stakes opportunities, translating ambiguous requirements into coherent deal structures, approval strategies, and executable quote-to-cash plans. Your work will shape more than individual transactions. You will establish decision principles and precedent, clarify tradeoffs, and turn recurring patterns into scalable guidance, controls, systems requirements, and enablement. You will own the commercial decision and governance layer that helps strategic opportunities move decisively while managing downstream risk across contracting, billing, revenue recognition, provisioning, reporting, controls, auditability, and customer experience. The right candidate can move seamlessly between advising on a single high-value transaction and improving the operating model be
About the Team OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners. As a Data Center Controls Network Engineer, you will design, validate, and scale the controls and OT network architectures that support high-density AI data centers. You will work across controls systems, OT infrastructure, telemetry, commissioning, deployment, and operations, partnering with mechanical, electrical, IT/networking, security, and external delivery teams. About the Role We are seeking a mid to senior OT Network Engineer with a strong controls systems background to lead the design and operation of resilient, secure, and scalable OT network architectures for high-density AI data centers. This role translates compute, power, cooling, and operational requirements into practical OT network designs, evaluates vendor solutions, and drives technical decisions across controls infrastructure, telemetry, commissioning, and operations. The ideal candidate has strong hands-on experience in mission-critical OT environments, including industrial networking, virtualized infrastructure, and OT network operations, with expertise in routing, switching, segmentation, firewall policy, time synchronization, monitoring, and network lifecycle support. Key Responsibilities Define controls, automation, and OT network requirements for AI data center campuses. Develop reference architectures, engineering standards, and reusable design templates. Review and develop basis-of-design and functional design documents, including OT network diagrams, IP/VLAN schemes, telemetry architectures, data flow diagrams, and commissioning requirements. Design OT and infrastructure network architectures, including physical topology, logical topology, IP addressing, subnetting, VLA
About the Team The Applied AI Engineering team partners closely with customers to help them turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across strategy, solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies. The Digital Natives segment serves technology and software companies that are building AI into the core of their products and businesses. These customers are often highly technical, move quickly, and are among the earliest adopters of OpenAI’s newest capabilities. Our Applied AI Engineers work directly with their engineering, product, and technical leadership teams to identify high-impact opportunities, solve complex technical challenges, and bring ambitious AI applications into production. About the Role We are seeking a Manager, Applied AI Engineering (Digital Natives) to lead the team responsible for the technical success of our most strategic technology and software customers in the Americas. In this role, you will lead a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. You will help determine where deep technical partnership can unlock the greatest customer and business impact, while developing repeatable approaches that allow the team to support a broad and fast-moving customer segment. As a manager, you will set the strategy and operating model for the team, coach and develop engineers, and serve as a senior technical partner to customers and internal stakeholders. You will work closely with Sales, Product, Engineering, and Research to connect what we learn from customers with OpenAI’s product direction and help customers take advantage of our newest capabilities. Success in this role will be measured by meaningful production applications, sustained adoption and usage, strong customer outcomes, and
About the team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an AI Deployment Engineer (ADE) in the OpenAI for Government team, you’ll help government agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI products. Work with senior customer stakeholders to identify the best applications of AI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on pr
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