Senior Software Engineer Manager Database Observability in Ireland

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are looking for inquisitive, well-rounded Senior Full-Stack and Backend engineers to join our Data and Core engineering teams. Working closely with product managers, designers, and backend engineers, you’ll play an important role in enabling the newest technologies and experiences. You will build robust frameworks & features. You will empower both developers and Pinners alike. You’ll have the opportunity to find creative solutions to thought-provoking problems. Even better, because we covet the kind of courageous thinking that’s required in order for big bets and smart risks to pay off, you’ll be invited to create and drive new initiatives, seeing them from inception through to technical design, implementation, and release. What you’ll do: Build out the backend for Pinner-facing features to power the future of inspiration on Pinterest Con

As a Sr. Staff Technical Program Manager, you will partner with key Engineering, Product, Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB. As a seasoned program leader, you will be responsible for one of our most mission-critical programs this fiscal year, and own executive level communication related to the program. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model, or remote within Ireland. The right candidate for this role will be: Experienced with 15+ years of working in an engineering organization leading complex cross-functional technical programs Experienced with 10 years of Software development background, with Cloud storage and compute products Experience with Service Oriented Architecture and Cloud Infrastructure Able to leverage their knowledge and experience to influence technical discussions, summarizing outcomes and next steps Skilled at communicating across a diverse set of engineers and stakeholders Hyper-organized and capable of coordinating across multiple independent work streams and organizations A role model for effective execution practices, driven by an attuned sense of priority and urgency Able to leverage their experience in program delivery to influence improvements to our tools, operations, and architecture Trained in working with project tracking software (e.g. Jira, Rally, MS Project) Familiar with MongoDB or a comparable technology Interested in business automation work such as scripting in Python, Google Apps Script and Slack Position Expectations: Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery Recognize patterns in a sea of information and take action accordingly Design, maintain, and improve the processes and tools that power program delivery Build strategic partnerships with Product and Engineering stakeholders Expand knowledge into new

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on con

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's AI Group is responsible for defining new ML products, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, novel applications of transformer neural networks and fine-tuned LLMs. We test and measure the real customer impact of everything we deploy. We plan to double in size, and are on the lookout for an experienced manager to manage a team of highly-performing ML scientists. Engineering managers in Fin are not just people

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative and qualitat

Come join the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for talented Senior Engineers to join the team and be founding members, where you will play a crucial role in our multi-year roadmap. Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to work on a collaborative team that applies security and systems engineering fundamentals to protect a popular database at scale, join us! We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Candidate Profile 5+ years of experience building production-quality systems software Experience with large backend/compiled codebases and performance-sensitive software, preferably in Rust Bonus points for experience working hands-on in security-sensitive or networking-adjacent domains Strong systems fundamentals, including multi-threaded programming and performance profiling. Bonus points for: Understanding of network protocols, TLS, and connection lifecycle management Familiarity with security concepts such as attack surface reduction, input validation, memory safety, and defense-in-depth architectures Excellent verbal and written technical communication skills, with a strong desire to collaborate with colleagues Strong time management skills and the ability to realistically assess project complexity B.Sc. in Computer Science or a related field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture. Interest in the theory and practice of high-availability, security-critical systems Position Expectations Design, implement, and operate production

MongoDB is looking for an outstanding person to join our newly created Forward Deployed Engineering team and take on a key role in our extended R&D organization. Forward Deployed Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB. Such transformations are time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Forward Deployed Engineering is responsible for exploring the possibilities of Generative AI technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem. Application Modernization Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape the produ

The MongoDB Query Execution Team is hiring software engineers who want to join us in developing a high performing, reliable and modular distributed query system. Our engineers work on implementing and maintaining execution algorithms, building new query language features, tuning database performance, and more to power our customers' critical workloads. This role can be based out of our Dublin office or remotely in Ireland. Relocation can be supported. Position Expectations Understand and improve current functionality of the MongoDB query engine Contribute high quality C++ code and give and solicit feedback in code reviews Identify, design, implement, test, and support new features related to query performance and robustness, query language enhancements, diagnostics for query performance problems, and integration with other products and tools Work constructively with peers to deliver excellent technical solutions Candidate Profile 5+ years of experience in systems programming Experience in databases and/or data management systems is a huge plus, but not a requirement Hands-on experience building industrial-strength software Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture Experience with large code bases, preferably in C++, C, Rust or a similar compiled language B.Sc in Computer Science or similar field, or equivalent practical experience Interest in the theory and practice of database query engines. Hands-on experience or M.Sc./Ph.D in the domain is a plus Success Measures In three months you’ll have contributed to the development of a project slated for the next major version, as well as fixed a few bugs in a minor version of our latest stable release series In six months, you’ll have taken on code review responsibilities and are independently delivering complex functionality and squashing bugs independently In twelve months, you’re leading the development of a new major feature and are h

MongoDB is looking for an outstanding person to join our newly created Forward Deployed Engineering team and take on a key role in our extended R&D organization. Forward Deployed Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB. Such transformations are time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Forward Deployed Engineering is responsible for exploring the possibilities of Generative AI technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem. Application Modernization Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape t

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform. Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Role Overview Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role. Candidate Profile 3+ years of software engineering experience, with fluency in TypeScript/JavaScript, and experience with a modern framework (e.g. React) Proficiency in Java, Go, C++/C, or a similar compiled language is a plus Experience writing database queries, either document-based or relational Experience writing and reviewing technical specs, and leading small projects Interest in A/B testing or product design Expectations Contribute readable and well-tested code to ongoing projects Collaborate closely with product and design partners to implement and iterate on new customer facing features Write scope and technical spec docs for new projects

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest's Data Privacy Engineering team builds access control, auditing, and data handling services and solutions used across the company to power Pinterest experiences. AI is transforming how software is built, data is analyzed, and users interact with software. We're looking for a Senior Engineer based in Dublin to help build the next generation of Data Privacy solutions for AI platforms, ensuring agents interact with data responsibly and transparently. What you’ll do: Design services and processes used to safely onboard new AI use cases Create isolated environments to enable secure agent-driven data processing without direct data exposure Design and maintain an auditing pipeline to monitor and log all AI sandbox data egress Collaborate cross-functionally with engineering teams across Pinterest to identify and tackle new data privacy c

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is the AI Customer Agent company, and our platform is what makes shipping that innovation possible. At Fin, shipping is our heartbeat , and product teams shouldn't have to worry about infrastructure—it should “just work.” We are hiring a Senior Engineer for the Infra-Platform team, part of our broader Infraservices Group. Our team’s mission is simple but powerful: prevention is better than cure. We provide the tooling and platforms that make reliability, observability, secure deployment, and velocity the default path for every engineer. We make it incredibly easy to do the right thing, and appropriately hard to do the wrong thing. AI is how we live that mission. We don't just build the platform for the AI Customer Agent company, we build with AI. Our engineers use coding agents and self-authored agent skills to automate toil, investigate incidents, and ship faster, and a big part of this role is extending that leverage to the rest of R&D. We expect every en

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partnering with teams that utilise any of Fin’s core technologies or our build patterns. Previous projects from the team include future-proofing our databases through sharding and bu